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    Finn Sisu

    3.6 (12 reviews)
    Closed 10:00 am - 4:00 pm

    Finn Sisu Saunas Photos

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    The House Outdoor Gear - Fueling you passions since 1982!

    The House Outdoor Gear

    1.9(400 reviews)
    6.1 mi
    $$
    Established in 1982
    Walk-ins welcome

    Ordered a snowboard here and got a way better deal than from other sellers. It came within a week…read more Sadly, the packaging was the bare minimum and caused some damage during shipping. I was able to easily get in touch with customer service and get offered a replacement. I haven't returned my board yet, but I am relieved that they have immediate customer service given that their reviews are negative. Update: I got my free return label and a perfect snowboard in return with padding. The customer service was great, thank you Dylan and Josh for the updates and respect.

    I placed online order on 12/19/2022. Then I waited because the email I received, it said that I…read morewould get another order acknowledgement email and tracking number. On 12/21/2022 I still didn't get the other email or tracking number, and I started reading all the bad reviews on Yelp. I became nervous but the initial email I received, didn't have any link to cancel order. On 12/22/2022, I received this package. I opened the package and to my surprise, I received the items I ordered 3 days prior. And I paid $0 for shipping, I totally didn't expect to get the items this early. Only 3 days after my order. There was no packing slip, I still don't know what would happen if I were to return it. But I'm gonna keep the items. I got 600 down filled Columbia jacket for my hubby for a great price.

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    The House Outdoor Gear - New Twin Cities Showroom!

    New Twin Cities Showroom!

    The House Outdoor Gear - Fueling you passions since 1982!

    Fueling you passions since 1982!

    The House Outdoor Gear - New Twin Cities Showroom!

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    Hoigaard's - This damage was all along both skis after three runs. Brand new skis.

    Hoigaard's

    3.0(31 reviews)
    8.2 mi
    $$$

    What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

    We have purchased ski equipment and ski gear from Hoigarrd's for many years including all new ski…read moreequipment for our almost 14 year old this year. My son was finally able to ski yesterday with my husband after being medically sidelined for a couple weeks. Anyway, they were on the ski lift after their third run when my son/husband noticed my son's skis were chunking apart all along both skis. My son had not crashed. My son is an advanced but cautious skier and with my husband the entire time. They were at Wild Mountain doing first season runs. Nothing wild about it. Anyway, when they returned I took the skis in as clearly there was a product issue. I was greeted by John in the ski department. I was, undoubtably, frustrated as my son had ski plans for today and starts school ski club Friday. John made a rude comment about me being frustrated and how "kids banging their skis together cause that kind of damage" that immediately put me on defense. My husband and son arrived at 10:45am and I had received a text about the skis falling apart by noon. I again repeated that they had only completed three runs and asked how that was possible my son damaged the skis. John continued to blame my son for the damage. Now my husband is a life long skier, I took skiing up as an adult, and if anyone should have damage to skis it should be me. My husband was floored as to cause as he has never seen skis do this. The manager was brought in and agreed to take the skis back, replace them and bind them (thank you) but that is where the only positive customer service ended. John came back to have me sign a release for mounting and kept going on needing to talk to my son about knocking his skis together (because that is what happened in his opinion) and would not let it go, again and again, even after I again stated this was noted after three runs, first season runs, at Wild. I finally asked John if the entire interaction would have been the same had my husband been standing there instead of me. John continued on. The manager stepped in and told John to give it a rest and he still didn't want to stop. I appreciate the quick turn around help from the manager but the front facing customer service was horrific. Hoigaard's lost a customer last night.

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    Hoigaard's - Warren Miller Movie premiere

    Warren Miller Movie premiere

    Hoigaard's - Monday night rides.

    Monday night rides.

    Hoigaard's - Paddle Derby

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    Paddle Derby

    ERIK'S - Bike Board Ski

    ERIK'S - Bike Board Ski

    4.0(20 reviews)
    2.0 mi

    We are not a biking family... and I don't know jack about bikes... but we stopped by the Roseville…read moreErik's location (spoke with Zach) and the Highland Park St. Paul location (worked with Patrick) and had an amazing experience with both locations. I was worried they would be bike-judgey, but they weren't at all and totally helped even our basic questions. Super happy with the great customer service and bikes we purchased!

    I brought new downhill skis and bindings into Erik's to be mounted. Details of the timeline and my…read moreexperience are below, but the summary is - I'd suggest you find another place to mount bindings. Erik's, in my experience, is not skilled at this task. Timeline: December 10 - brought Season powder skis and Marker bindings into Erik's. I bought these skis/bindings from Evo.com (online ski retailer) as a compatible combo. December 11 - I received a call asking me for my proof of purchase for the bindings after the Erik's ski tech cracked what they referred to as the "Clamor" part of the bindings, and they needed to contact Marker to get a replacement. December 13 - I was informed that the mounting failed, which left holes in the skis in the location where the ski manufacturer recommends bindings be mounted. Erik's staff asked if I was OK re-mounting my bindings in a different location on the skis, and the previous holes epoxied. I informed Erik's that I was not OK with this, and we agreed that Erik's would replace the skis. December 22 - Erik's confirmed the replacement skis were at the store, and the replacement Marker bindings parts were as well. I was informed that my bindings were going to be mounted by the Erik's ski tech who does all the training in order to reduce risk of mounting issues during the next attempt. January 5 - I was informed my skis were ready. January 6 - I picked up my skis, and was charged the full amount for the mounting of my bindings despite the time and hassle cost of the experience. Summary: In the end Erik's made things right, and did a good job of communicating clearly along the way as well as setting expectations appropriately, but I would caution against having bindings mounted by Erik's unless you have no time pressure, and are willing to deal with potential hassle along the way.

    Photos
    ERIK'S - Bike Board Ski
    ERIK'S - Bike Board Ski
    ERIK'S - Bike Board Ski

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    Finn Sisu - saunas - Updated May 2026

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