1. Finish Line

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Grandville, MI

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Finish Line

5.0 (1 review)
ModerateSporting Goods

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15 years ago

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Dunham's Sports

Dunham's Sports

2.6(5 reviews)
0.3 mi

Nice Dunham Sports location, great service, wide selection of apparel and equipment, and prices and…read morealso if you sign up for a card you can get 10-20% off. Recommended!

Dunham's has a great selection of items and their prices are very reasonable. The problem is that…read morethis location is poorly managed. I stopped in there to look at purchasing a gun. I COULD NOT FIND A SINGLE EMPLOYEE TO ASSIST ME. There was nobody at the registers. Someone could have grabbed hundreds of dollars of items and simply walked (not even a jog or a run) out of the store and nobody would have even noticed. I finally located an employee after I walked back into the stock room. I requested that he assist me at the gun counter. He said that he would notify another employee to meet me over there. After 10 minutes of waiting, I finally heard someone come over the P.A. system and request an employee to the gun counter. After another 5 minutes, I simply gave up. As I was walking out of the door another employee finally decided to show his face on the sales floor and asked if I was able to find everything okay. I informed him of what a terrible experience I had and how I was going to buy a gun, but changed my mind due to there being no employees to assist. The employee whined and began making excuses. He said that there were only 3 employees working and that their manager is horrible. The employee actually told me to call their corporate offices and complain. Regardless if there were only 3 employees working, I was the only customer in the entire store. The management at that location really needs to be re-evaluated. A customer should not have wait 15 minutes before not being serviced (especially when he is the only shopper in the entire store)! Again, Dunham's has a great selection of items and their prices are decent. This location really needs to have a refresher course on customer service.

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Dunham's Sports
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Cabela's

Cabela's

2.1(64 reviews)
0.8 mi
•$$

I have gotten gifts, clothes, ammo, supplies, guns, a crossbow, and other miscellaneous stuff. I've…read morenever had a problem with anything, from purchasing online and picking up in store, to finding a cool gift for a friend, or to trying out a crossbow in store before I buy. I've been satisfied with every purchase I've made. Some of the staff are more knowledgeable then others, sure. But it's pretty easy to find someone who knows their stuff to help you out. Seriously, this is one of my favorite place just to browse and kill time when I'm in the area.

Stood at the gun counter for 2 hours on a Saturday without anyone even acknowledging I existed…read more Zero 9mm ammo on the shelf. I had been on the website and found two separate plinking rifles I wanted to buy, but after two hours I was over it. Went on the website again where I ordered and paid for them. Full seven days to get them from a store an hour away. NICS got "delayed" which is pretty common here, so I called to try and check the status after a week and after being hung up on before even answering by customer service, the guy who finally answered spoke like he hated having to work at all, and basically said it could take 30 days so there's no point in calling for a status update. Gun counter wouldn't even answer. 30 days to just hope I get a call about taking possession of my $1000 purchase. Incredible waste of time for overpriced products and rude customer service. This is one store our area could do without.

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Finish Line - sportgoods - Updated October 2026

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