Employee rang my purchase up wrong, and they refused to make a refund saying it was out of their hands.

I went for a single wash & my card was charged 30 a month for a service i never asked for nor was told i would be charged. I went there & they say there was no record of my membership yet i was just charged membership on my card. This is a rip off i want be returning. How do i get this off my card? read more

Don't waste your money ,your car will not come out clean ,and if you have the membership you can't cancel online (it will say your # is wrong but yet they text you ads) It took me forever to cancel my membership as I didn't have time to sit on the phone and wait...They do not pre rinse/scrub your car before you go in. I will be taking my $30 a month to the other car wash in town. THEIR CUSTOMER SERVICE IS HORRIBLE! read more

LMAOOO go elsewhere. Like Tidal Wave who is way nicer and better. This place absolutely sucks don't waste your money or time here. Your car will look like absolutely trash. Place needs to shut down at this point. read more

My husband took my 2021 Chev Tahoe thru the wash a couple of weeks ago for a touch up. This vehicle is always kept clean. When he exited he noticed the windshield was scratched on the drivers side up and down. He spoke with the attendant and he told my husband they were out of cleaner for the rugs and brushes. He said it was very likely debris in the rug caused the damage and he gave him the contact info. We contacted Finish Line and they denied the damage. Looks like I will continue to post poor reviews and take them to court. read more

I would give this place ZERO stars if that was an option. My car was charged for 29.99 when I only asked for a single car wash. The attendant did everything for me on the screen. When I called to have it corrected they told me it was my fault and I should have known what was going on with my card At all times. That me handing him my card authorized the purchase... even though I verbally told him which one I wanted. She said they've told them to let the customer do the choosing but even still, it was my fault. The screen messed up on him and he walked away and did whatever he did and essentially my card was charged 29.99. I did not authorize that. I verbally asked for a single car wash. The vacuums didn't work and my car was still dirty. This place is stealing peoples money with no remorse. I wouldn't go back here if my life depended on it! read more

If zero stars was a option , it would be my review in a heart beat. I go to the car wash to get my car cleaned of all bugs, dirt, Etc. When we come out my car still has soap on it and when i try to use my window wipers it smeared it around. This is by far the worst car wash in town, not to mention 10 dollars for the cheapest one? If you are here in paris go to an alternative one because this one is just not worth wasting your money on. read more

The best car wash ever. We drive 45 minutes to get our cars done here. It is out of our way but worth the trip. Thank you David for being our most helpful attendant. Gets the whole car and truck clean. If I lived closer I would take advantage of their monthly club offer. read more

I will never go to another Finish Line Car Wash again! The employee at the entrance was very nice and polite. In the process of going into the car wash he manually pushed my side mirrors in. In the process of getting the truck washed the mirror started opening back up and when it was partially open the cloth brush which is mirror height pushed the mirror closed again breaking the outside cover on the mirror. When I got out of my truck after exiting the wash that's when I noticed my mirror cover was missing. I noticed the young man and another man working on something toward the exit of the car wash. I told them what happened and the young man started to help me look for the cover. The other man just walked away When I found the cover and tried to put it back on I realized the clips were broken. The young man said that his "manager" told him that the blowers were not turned up high enough to cause any damage so it had to have been broken prior. Why couldn't the manager come and tell me this? If it was broken prior why didn't the young man notice it when he pushed them in at the beginning? But basically being called a liar and a thief was just unacceptable! I didn't expect them to do anything but I did not expect to be treated like that! read more