I'm from out out of state(TX) and needed to replace a ball joint on my Toyota farm truck and this…read morewas the best choice. I called every shop in town they were all busy quoted double the price and couldn't quote me a simple job but the owner here at Meltons gave me a quick quote straight to the point over the phone Jeremy got the job done quick same day! Will be my go to in McKenzie, TN I HIGHLY recommend if you don't want to get ripped off!

Fast curious friendly service. Very Professional & friendly. Made sure he got my vehicle home…read moresafe. Very helpful .

Jeremy came out to flatbed my car tonight was at the location within 30 min was able to figure out…read morehow to get my car out from the middle of the road when all wheels were locked and car would not start Very knowledgeable, friendly, polite, would recommend his towing service he was the only service that would come out after hours, others wanted to wait till morning knowing my car was in the middle of the road blocking traffic in both directions 10 out of 10 for Jonesy's Towing out of McKenzie,TN

I am a legitimate 1st-time customer…read more After my SUV was damaged by an at-fault driver, their "progressive" insurance company suggested I take my truck to their in-network repair shop in Murray, KY (about 1-hour away). Not having had an accident in many years, I went to 1st Choice because they were close to my home in Martin. The estimate was on Friday afternoon. I was there 5-7 minutes for them to take photos and they said they would e-mail me all I need. They did just that within the hour. I then decided to go with 1st Choice and drop it off first thing that Monday Morning. Not only was that quick as well. They had my rental waiting for me in the shop (clean and warm). I was there for like 5-minutes and was all set. They also said to plan on everything take a week. 1st Choice handled all the work with the company's adjuster, and both called me on Tuesday indicating the damage was more than initially anticipated and claim would be higher - - and that they will handle everything together. No work on my end. On Wednesday morning, the 1st Choice said my truck would be ready that afternoon. I WAS SHOCKED. Repairs, rear-bumper replacement, paint, and even washing my truck was completed in just 2.5 days. When I arrived Wednesday afternoon, my truck was waiting for me in front, we exchanged keys, and I was on my way. Their work is also AWESOME! Good Service, in almost every industry is hard to find these days. Rarely do we (the public) receive service that was memorable, and memorable for the right reasons. This was EXCELLENT SERVICE and in every way. I will be using this experience in my training of staff in my job and will singing their praises and supporting them locally. VERY HIGHLY RECOMMENDED! On a scale of 1 to 5 stars, I give them 6.

Keith, at D&D, towed a friend's vehicle. He arrived faster than we did when we went to pick her…read moreup. Really nice guy. Very thoughtful and professional and clean. You could tell he is respected by the local police while they worked together quickly and efficiently to get my friend's car out of the way and drop it at a repair shop. On the way to drop her off at her house, my friend mentioned she was not charged as much as she thought it would cost so she was thankful for that. While needing a tow isn't a pleasant situation, it seems D&D made it as smooth, safe, and as low anxiety and low cost as possible. I will definitely call them if I breakdown in the McKenzie, Huntingdon, or Paris areas.

We had SO MANY trips to International in Murray, thousands of dollars. Brought it to Scott's and it…read moreis FINALLY FIXED!!! They stayed in constant contact with us about the issues they were finding and updates on when it would be ready. We understand (being in the service industry ourselves) that good work takes time and is worth paying for. We HIGHLY RECOMMEND!

I am a 79 year old female. They were very accommodating , helped me and my dog in and out of his…read moretruck, transported my car, my dog and me, to the repair shop. He went in, consulted with shop staff regarding the issue concerning the car. And asked if he could assist me further. He could not have been more kind or helpful. If you haven't figured it out yet, this is a regimentation.

Brian repaired/replaced a bent trailer axle and wore out suspension on my 18ft car hauler. He found…read morethe best deal on an axle and parts as well as kept me in the loop the entire time! I definitely recommend him for any type of trailer repairs super good dude with high quality work!

2:00 a.m. isn't the best time for car trouble so I was understandably upset while trying to find…read moreanyone that would be able to tow my car. Thankfully, I came across Alpha on Google. The owner answered on the first ring, was calm, understanding, and exactly the level of professional to make everything seem ok. He was quick to show up to the scene, careful about loading the car, and very cool on the face of a near breakdown (on my part.) The price was very reasonable, too. 10/10 would definitely call again. This is the best tow experience I've ever had.

This company was extremely helpful. I locked my keys in my trunk and it took about 2 hours to…read morefigure out how to get them out and even go as far as taking apart my entire backseat. The owners son was the one who helped me and he took the time out of his day to go above and beyond. He was very kind and did everything he could to make sure we got them out! 10/10 recommend calling them over the locksmith.