After visiting Okun Bros, Macy's, and Pennies, I found my black slip-on dress shoes here. Staff…read morevery friendly and helpful.

Very professional and considerate. I would love to return another day. High quality boots.read more

Great inventory. Easy transaction. Would recommend that you go if looking for local licensed…read moremerchandise.

A man helped me; I believe it was Jack. He had terrible customer service and personality. He seemed…read moreso put out that I tried two pairs of shoes on with no luck that he went into the back room and never returned. He didn't speak, only grunted. I was in such a great mood after having a wonderful young man help me at Mitten Running; this put a damper on that visit. I'm not used to being treated this way because I am kind and positive to clerks at any store. My brother used to work at this store when it was downtown and the customer service was top-notch. While telling my friends at the dog park about this man, I heard other stories about his rudeness. While we would like to shop locally, this behavior sends us to online shopping or other stores. Needless to say, I won't return.

For nearly all of my adult life I have been wearing the wrong size shoe because I buy my shoes…read moreonline. In 2000 I found a pair of shoes that I believed fit really nicely and I just continued to purchase the same size in a variety of my favorite fancy brands (Dansko, New Balance, Keen, Bogs, etc), but what I did not know is that I was slowly ruining my feet one very expensive pair of shoes at a time. It recently got to the point where after spending only 30 minutes standing my shins, knees and hips and the balls of my feet would start hurting so badly I would need to rest for 45 minutes. Meal prep was starting to take an entire day. I visited V & A and the gentleman who helped me measured my feet and very calmly told me my feet measured exactly what I thought, but my arches measured nearly two sizes larger. Essentially, I've been wearing the wrong size shoe. He asked a lot of questions about pain and its location, about shoes I currently wear and why in the world I haven't gone to see my doctor and then he brought out the shoes. I tried on an endless parade of shoes. The popular style right now is the Mary Jane shoe, which is not really something I like. I should like it because it fits my foot beautifully and probably would help me, but I think they are pretty horrible. He never quit on me. We tried on clogs and dress sneakers (there is such a thing) and then finally we were all the way down to the sneakers. I ended up with a sneaker that I picked instead of a sneaker he recommended. I had to go back the next day and return my bad pick for his more appropriate pick because I never learn to listen to people who know more than I do. I'm now wearing my new sneakers which I can wear for a few hours at a time without having to sit and wait for my hips and knees and shins to stop burning and aching (I'm only 38!), which is an incredible improvement. V & A worked with my picky tastes and did not stop when I said no to nearly every shoe in the store. I paid $8 more than I would have paid online, BUT I got shoes that actually fit, amazing customer service and I got my shoes immediately. I would have paid $25 extra for that. My next pair of shoes will definitely be coming from V & A.

I have reviewed this place before and I would give it 10000 stars if I could! They seriously are…read morethe best pageant store on this side of the state. The staff is always so nice and helpful! You need an appointment, but they are very flexible with times! I bought my dress for Miss Michigan for America here and I won best evening gown! I love this place!

I had the best experience here! I went to 5 bridal shops and this was my favorite one. There is a…read morelarge variety of styles but not overwhelming. The customer service was phenomenal. I had low expectations since it is a small shop in Kalamazoo and i was pleasantly surprised!

We love little chick shoe shop! They are great about giving recommendations for What will best suit…read moreyour child, and I always feel good knowing he has the right fit and they offer a program where you can return them in under three months if they grow out of them! Everything we've gotten there has been very high-quality and we continue to shop there for all of our son's shoe needs! They do require appointments for fittings, which is actually kind of nice because you're always able to get assistance with sizing and the service is great! Check out little chick for your little ones footwear needs!

Amazing customer service! I have been going to Little chick since I was a kid and it is so fun to…read morehave my boys now go here as well. They are so patient with kids and they make the shoe shopping trip fun. So many shoes to choose from. They are not the cheapest but they stand behind the shoes they sell and the fit. I love the new location at Oakwood Plaza. Close to my house and lots of parking, Plus you can go to Bookbug, Treat Steet and Little sprout without having to drive. One stop shopping!

What an absolutely LOVELY store! So many fun finds from monogrammed items, adorable baby outfits,…read moreFrench soaps, serving platters, candles, and mustards -this store has it all! Bree was so lovely and helpful with her customers -I highly recommend a visit.

Ever since Initial Attraction opened, they have had great customer service and fabulous inventory…read more Some companies might rest on their laurels but not this shop. IA just gets better and better! If you're shopping for a gift or just want to treat yourself to something special, Initial Attraction should be your destination. It is one of the best gift shops in Kalamazoo if not the best. I also want to give a special shout -out Maryann & Gail. They ALWAYS go above and beyond to make sure a customer has their needs met with perfection. They are great at suggestion if your not too sure what you're after. If you need a place to find extraordinary customer service and beautiful and diverse inventory and personalized gifts this needs to be your next stop!

Simply the best. They are the most customer orientated industrial uniform rental and laundry…read moreservice around. Their high tech facility insures you get all your uniforms clean and delivered on time. The customer service rep can size you up and make sensible recommendations. Very pleased with them.

This place is amazing. So many cool things to look at and buy. Very nice staff as well. I've loved…read morethis place for decades.

Wonderful experience great merchandise. Great workers can help you love this place. You have to…read morespend time there.