Placed a purchase for a custom item in February to be deliver prior to May. Brought an exact…read moreexample with me. Received the item in November because they forgot. Wrong color, wrong customization after confirming/correcting the details in person and over the phone twice after the initial order. No responsibility was accepted for the inaccuracies of the order.

Kalamazoo sportswear handles all of my businesses apparel and uniforms. They always come through…read morewith the best garmets and quality prints. They are always able to transform my ideas and concepts into great products. 10 out of 10 recommend.

I was there today, I needed inserts for my plantar fasciitis, a guy sent me to the basketball…read moreaisle, the lady there sent me back to the shoe area, I bought a pair , they have a very limited selection, nothing for fasciitis, just for comfort, I bough a pair, took it home and it one of them was broken, I took it back, went to get another one, still no other options, I said to the guy I bought this one and it was broken, I grabbed a new box, opened it and there it was, another one broken, he said I've never seen that before, he asked me if I wanted to order it on line but I decided that if 2 of them are broken they must be of poor quality, he said, yeah, you can go to ... this other store and get pair, so I did. Funny thing, he put the broken inserts inside the box and hung it back on the display. Ugh, really? I told him not to put it back, so I took it back to the front where I had left my original and the receipt, i got my money back and went to the other store to get the inserts, better quality and very similar price.

twice now, I have been told I could not purchase some shirts because technically they had not been…read morereleased yet to sell? WTH? why put them on racks if you can not buy them? Seems like they some leadership with some common sense. first time I understand- maybe a simple mistake to put out on the rack with out a release date but twice, c'mon people get your sh** together

I'll be honest, before this I'd never been to a shoe store. I always bought my shoes at Walmart or…read moreMeijer, but working on my feet all day in a hospital was killing my knees and feet with my new balances. I was greeted by Forrest and he was extremely knowledgeable and helpful. I tried on a bunch of shoes and we settled on one that they didn't have in stock. He had them shipped to my house. I was skeptical at first that I'd actually like the shoes but after breaking them in for a day they are probably the most comfortable shoes I've ever worn. I almost didn't want to take them off! The shoes get 5 stars and so does Forrest!!

If you love running, Gazelle is worth checking out. Their staff are super kind and knowledgeable,…read moreand they are glad to chat with you about all types of different gear. The prices are a little steep, but the customer service is top notch. They can be pretty busy, but the store is spacious and well laid out. It's always fun to browse and dream.

They need less than one star. The initial visit was nice and friendly. Getting our actual jackets…read morecustomized became a huge hassle. They told us that they could embroider our greek letters for our line names and chapter. However, we got continuous phone calls saying that they could not do this or could not do that. THEN, instead of calling us prior to detailing our jackets and asking if we still wanted them done because of the things they "couldn't do", they did the jackets anyway and THEN told us they couldn't do it. The customer service was nice on the initial visit but the hassle is not worth it. Just send your jacket, sweater or anything else SOMEWHERE ELSE.

Staff are always friendly and the shop has a great variety of apparel -many colors, textures,…read moreoptions, etc. I highly recommend! Check out the clearance section!

This is a really cool place with great service, and a really good story. Highly recommend visiting.read more

I grew up in Kalamazoo until I moved away at 25 years old, and though I knew of this store, I don't…read moreremember ever going into it before I moved. I very well may have as a child but wouldn't remember. Once I moved, going home came a very big deal to me and embraced Michigan, and more importantly, Kalamazoo became so much of a bigger deal to me. Each time I have been home since 2007, I have stopped into The Spirit of Kalamazoo to check out what new items they may have that I feel I "need." I have gotten things over the years that now I wished I got two of, specially the "Just Another Animal in the Zoo" cup that I bought in pink, but broke and I cannot find anywhere online to replace. The store has lots of odds and end art pieces from local artist, some of which I pick up as I go for when I can make an amazing room filled with things from home and sports, especially since I am a die hard Michigan sports fan. The staff are always friendly and helpful but also let you shop without hovering over you. I am very glad that I can help this local business each time I am home, as it has become part of my journey now.

Best damn men's store in western Michigan in every way…read more I found myself with a wardrobe emergency in Kalamazoo. With the family wedding to attend the next day, I discovered I brought the wrong suitcase across the state and wasn't really up for a 4 hour return trip. If I could only get black socks I could kinda fake it with khaki pants, a short sleeved light blue shirt, and black shoes. I figured I would go to a Walmart in the morning for black socks. My wife asked the pre-wedding barbecue table where to go for socks in K'zoo. Every local man said, nearly in unison: Libins. I figured I *had* to try it. I walked in and said at the very least I needed black socks, preferably over the calf. But if possible, also a jacket, dress shirt, tie and fancy suspenders. I didn't have high expectations. I'm the kind of guy who can't buy anything off the rack. My saleswoman said she was thinking a blue blazer to go with the khakis, which is just what I had in mind. The first one was a bit too tight. I told her I wouldn't mind a pattern. The next one fit perfectly, including the sleeve and jacket length, and I loved it even more than the jacket I left behind in Monroe. It took her a minute, but no longer, to find a matching shirt in my size. She pulled out four ties and I picked one. It wasn't one I would have bought on sight because I *had* to have it, but it was definitely one I would have bought on the road when I needed a tie because it was in the neighborhood of what I like. Suspenders that made the outfit pop took another 30 seconds. Black over the calf socks took a minute because she forgot the over the calf part at first. A couple of minutes to hear stories from the other customers about the current macaw and the crusty old predecessor, and a few minutes to ring me up. Out the door with a fantastic wedding wardrobe in about 10 minutes. When I told other guests at the wedding I got all of "this" in 10 minutes at Libins that morning, the locals all said of course I did. They reveled me with their stories of going to Libins with their father as a boy, or that they got the very suit they had on there, including the groom and his father. I can't say enough about the selection, the helpful staff, the huge bird greeter, and the strong sense of tradition that fills the place.

We were greeted immediately by Xavier and he helped us. He was very professional and knowledgeable…read more Would recommend this place to anyone, and to ask for Xavier!!