The service here was incredible…read more Have you ever had service at a shoe store that included sparkling water beverages and a staff member opening the door for you ? Yea.. didn't think so . That's exactly what kinda service you get here . Highly recommend this shop for runners and hikers .

I stopped in looking for a new pair of running shoes and was immediately welcomed in and assisted…read more It was 30 min prior to closing so I knew I was cutting it close but that did not change the quality or the service. Krystal helped and she was knowledgeable and explained things thoroughly. Fun fact: if you have a membership with orange theory you also get a discount so do yourself a favor my orange there family and get you some new kicks! Good shoes are expensive and quality cost but the price was around the same as other places. I for sure will be back.

I love the shoes that I bought at the store, which is the only reason why I purchased them. The…read moresales person was so incredibly rude. He acted as though I was a bother to him I would have left without the shoes if there was another option close by I will never go there again. I will find another place to find shoes.

Awesome experience at New Balance in Ft. Worth. Great customer service!!!!! I love my shoes &…read moreinserts. Thanks.

Johnston & Murphy is my husband's one and only shoe store. Here, he purchases modern but…read moreclassically designed footwear religiously. Business suits, shirts, vests, jackets and coats... Ask for George Davis! George knows his way around great belts, clothes and footwear. Also Hubby shops their catalog and receives email notifications on sale items. Shop or browse for business shirts, suits, and of course, leather foot ware. Ask George to sign you up for both. I love shoes! BUT quality is a necessity. You only get one set of feet: pamper them! J&M leathers are beautiful-- of impressive quality. My dad wore J&M in the 70's along with Foreshiem Imperials! I would watch my dad polish and shine his shoes monthly....and my fashion forward hubby takes the exact same care of his footwear. I've known for years these are quality leather goods. If I'm not mistaken the salesman George shared that J&M began custom leather wares in the late 1860's! That's why this company gets it right.

Hi manager at Johnston & Murphy, this is the pregnant woman that came into your store with her…read morehusband last Sunday. We came in a with a pair of sandals retail $150 (according to your tag) that the inside soles have disintegrated. We understand that these shoes are almost a year old, but even though this is Dallas, sandals are not worn all year long. Our understanding when buying these were that they were quality shoes that would last for a few years. I am sure that is what you would have said when selling the shoes to us right? Funny we come in and you tell us that because we got almost a year out of the shoes, nothing could be done but a "Wear Credit". So you are basically saying your shoes do not hold up a year? I guess my Louis Vuitton purse is over a year old and I should be luck it is in tact huh? You also told us that if we sent these in to corporate, we would not get a response, so corporate does not respond to their customers? You did make sure to THREATEN to call security on us if we wanted to show customers in the store these shows for their opinion. Are you going to call security on me for posting this review and I will be posting pictures....are you telling me I have no freedom of speech in this country? My $1 Old Navy Flip flops have held up better than these shoes did and I wear them everyday inside the house and often outside the house. Johnston & Murphy is nothing but another company selling low quality made in China junk at high prices. AVOID!

I had a wonderful experience here. When speaking with the young lady who checked out my items, I…read moreleaned this store plans to have more wide sizes within their shoe selection. That's pretty rare but great to know. The customer service was excellent. I look forward to visiting again soon. Plus the deal I caught was well worth the price paid.

Using Clark's brand name shoes as false advertisement to ship poor quality products. When you try…read moreto return they offer a 20% refund. STAY AWAY!

This is a super small location. We went in looking for some less expensive running shoes for my…read morewife, they had some good prices, but nothing in here size. Staff was friendly, greeted us when we came in, said goodbye when we left. Store was clean, it appears to be fairly new. Even the entry way mats still had the rubber smell to them.

Horrible service , I was cussed at several times , lined up and followed directions and still…read moredidn't get a shoe

It's good there is a lot of shoes in she palace I like it it has dicent employees I just like itread more

Attractive flagship store housed in restored horse and mule barns, great service, comfortable…read morechairs.

Exceptional service, massive selection, excellent quality! You want boots to last with complete…read morecomfort, this is your place. This classy joint, the staff are friendly and knowledgeable, with patience of a Saint. You want everlasting value, it'll cost you, but you'll end up getting your boots that you'll reach for, again and again! Exquisite design and tastefully crafted. With their merch, you get what you've paid for. Get those boots, you only live once! Invest in yourself, you deserve them! Overall, I'm returning to this store location, when I return for another Texas visit! Excellent service, luxurious merch, and extremely high quality!! That's what comes to mind when I think of Lucchese. Well-maintained store. 5 Stars and BEYOND!!!!

I've seen and heard a lot about Good Feet so, when I got an invite for a free fitting, I decided to…read morecheck it out. Let me walk you through some things. I set up an appointment through Instagram. I went to the location where they used to be at. I tried calling to let them know I was running late but know one answered the phone? I walked in, within a few a minutes a gentleman said, he would get me someone to help me. Another lady told me to have a seat. This nice lady that was so friendly and talkative help me with my fiiting. She was very resourceful and explained everything to me. She was also very understanding. I apologized for being late. They have to see where the pain is coming from so, you have to step in ink then step on a white piece of paper to see where all the pressure is going on your feet. Then you step on a Digital Foot Scanner. This will get an exact measure of your foot and find out your pressure points. It looks so cool. Next, you place your foot on the Med Massager. This helps stimulate circulation in your feet. It feels so great! While this is happening the Arch Support Specialist finds the right arch support for you. She allowed me to try 3 different arches. They were uncomfortable except for the last one. She explained, it's a 3 step system where you have buy three different arches, in order for you to feel relief from your feet. Sorry, I'm not going to do that. It's just a waste of my time. The expense of purchasing all 3 arches is outrageous! That does not include the cost of Brooks Tennis shoes that they recommend. Even if I buy one arch support, it's half a grand and it's not going to help my feet so why waste my time and money. It's really nice inside. They have nice photos, a small waiting room and there's no odor either. Im really surprised w all the feet that travel through there. It was a really neat experience. I am grateful for that. However, it was really time consuming and a lot of information all at once. The Good Feet Store had a good Arch Support Specialist, ambiance and a fresh overall appearance but, it was not so good with their prices. So, I'm gonna walk by a Goodfeet store with aching feet.

My foot spasms have stopped thankfully, but my wallet took a serious beating…read more Three sets of different footwear inserts for my wife and myself cost just shy of $3000.00! WTF? No footwear included (offered me Brooks sneakers at $50 more than Brooks sells is them for. I found this out after going home and checking the Brooks website. Sheisters!), no nothing and they tried to sell me other things like a foot vibrator. If I wasn't desperate, I would never have shelled out this kind of money. I should have gone to a Pediatrist. It would have been much cheaper and likely covered by my medical insurance. If you have money to burn, then this is the place to go. It is my own fault. A fool and their money will be quickly separated from one another. Buyer beware Update response to Ms Kessler: My wallet was your intended target. There is nothing that can be done now. It is what it is. I said my piece. There is nothing to misinterpret about what I wrote. It was factual. Respectfully, Tom