After the job, you are the "bad guy"! Simple things like the door stops left off one of the doors. The door "blew off"... promised by the salesman, we will get to it. After 3 months and 4 promises, it still wasn't done!
Even when you call, you are given the run-around. I bought TWO buildings from these guys and even if the flaw was something they overlooked when built, 10 years ago, the point is, it still wasn't done right and it took 10 years to discover that they forgot it.
Both Roofs have leaked, and to be honest, it is a 'pole building' and i 'lived with it".
But when a flaw in workmanship was discovered, and items were not originally installed, they acted like climbed 16 feet off the ground and removed them! (even though the other door has them installed)
UPDATE:
Finally after calling the office and the salesman, initials D.H., over 10 times, he finally came out and looked at it. In short, he wanted $150 to fix it, in cash. I told him that i will give him a check and all he had to do was fax me a receipt from his office, now, and i would give him a check. He said the secretary doesn't work on Friday!
I said, "OK, then just write it on your business card, and that will do". D.H. told me that he wasn't going to do that either. I was amazed. So I asked him, what is he going to do. DH said "Nothing", and went on to say, "That I don't want your F-ing (yes he dropped the F-Bomb!) check, in fact I don't even want to do your F-ing job". I was amazed, and then said you have to do it. He told me to go "F-off and if I didn't like it i could call the F-ing owner of the business (by name).
I did, and the owner was surprised and appoligized and had the men come back to compete the work. They completed the work, but i found that they didn't put the stops on (still shaking my head)
To add insult, one of the workers, while waiting around, had a need to pry and pick at things. I found my aluminum trailer had a panel "pried" open and an antique wooden sign picked at and parts of the wood pulled off.
In addition, they went into the building and cut a box open to see what was inside.
I have been in sales for over 30 years and even though I am not a saint with "the boys" out at night, I have NEVER heard any salesperson drop the F-Bomb while speaking to a client.
R. F. Thompson
Engineer and Business Owner read more