Omar Burnaby fridgidair fridge repair excellent, efficient, profession & very reasonably priced!…read morevery pleased with Omar's service. Saved our 30 year old fridgidair side by side fridge freezer. Omar figured out the problem quickly & provided an estimate, which he stuck to. Arranged to order parts quickly & was available within a couple days to return to do the install. Thrilled that we could save this reliable appliance. Fridges these days seem so cheaply made with fewer metal parts & more plastic that can so easily be broken. Will be calling Evo to request Omar for any future appliace issues in our home. Thank you Omar & Evo. Local small business.

I had a very disappointing experience with this company and I think you should know before calling…read morethem. I booked a service call for my dryer since it stopped working while in the middle of the drying cycle. After the inspection, the technician told me the problem was either the timer or the star switch, with repair quotes of $452 and $703 respectively. During the inspection, I specifically asked whether the thermal fuse could be the issue. The technician told me it was checked and it was working fine. Because the repair estimate seemed very high, I decided to get a second opinion and I am glad I did. The second technician diagnosed the problem correctly: the dryer needed a new pulley and a thermal fuse. The replacement parts cost me less then $100, and the dryer worked perfectly after they were replaced. I am glad I didn't go for the unnecessary expensive repair which could not resolve the issue. I do not recommend anyone to use this company based on my experience. I suggest getting a second opinion before proceeding.

Had the technician Mark at our home to inspect a freezer issue with our Liebherr refrigerator…read more Mark provided multiple potential issues that could be the fault and provided options prior to proceeding with the repair, all of which were sensitive to the potential costs involved. As it happens, Mark was able to make the repair quickly and for the least amount of cost. I could not have anticipated a better experience and I'm very grateful that there remains real professionalism in the world today. It's hard to find. Thank you Totem and more specifically, thank you Mark!

0/5- terrible work, absurd delays and no accountability- AVOID Totem!…read more After five weeks, nearly $1,000 spent, and countless hours wasted, our appliance is still completely broken. Initially, they charged a $167 diagnostic fee and a $663 parts prepayment, promising a 10-day fix. Instead, they sat on my money for over a week before ordering the parts. When I called to check in, staff were incredibly rude and blamed me for the delay. Four weeks later, a technician finally installed the parts and left without testing them. I paid another $143--bringing the total to $973--but the machine failed immediately. The technician visited a week later (for the third time) and admitted he didn't know how to fix it. Management has completely ignored my requests to speak with them. They eventually promised a refund (minus the diagnostic fee) but have provided no written confirmation or money. Totem defaulted on every promise. Save your resources and avoid them entirely.

I called Andy to repair an old dishwasher that wasn't draining despite trying a few reset options…read moreand other quick fixes as suggested in the manual. He was very upfront about his quote, which was higher than some, but definitely not unreasonable, so we decided to give this business a try. He and his wife donned slippers and masks when they arrived which made us feel more comfortable about having two people in our house during Covid - 19. It turned out the problem with our dishwasher was quite the enigma, but Andy wasn't going to let it defeat him! The repair took longer than expected, but Andy did not charge us a whole lot more than the estimate. He wasn't about to guarantee the length of the fix, and rightly so given the age of the dishwasher. He did however, advise us to call him if we needed new appliances, and he called us the next day to confirm the dishwasher was still working. Excellent customer service and I would hire Andy again.

Andy is responsive, very honest, and funny. He is realized that we didn't need to change out our…read morerefrigerator fan but instead a simple, less expensive fix would do the trick. He works with his wife who is also kind and professional, and we recommend both of them. They're a great example of a small business that is worthy of your support.

I discovered a puddle of water under and around my washing machine. I live in a condo so I needed…read moresomeone to find the leak and hoped it had not affected my neighbours below. Harmonious Appliance Repair was close by so gave them a call. Instead of an expensive service call, I got great advice on a do-it-myself diagnostic. As suspected it was debris around the door seal. I offered to pay for his time and advice. He thanked me and asked me to post a review instead. I am going to put my next broken appliance in his hands.

Siaed the owner has been fixing various appliances in my house for the last 3 years. He has always…read morebeen fair and usually go out of his way to be helpful. This past weekend my fridge was not working properly and after texting him on the weekend, he offered free trouble shooting tips and solved my problem remotely. He was not going to charge me ,however, i paid him anyways. I don't usually write reviews,but, this is an exception for me.

My old washing machine was broken. Zachary and his colleague help me recycling the old machine and…read moreinstalling the new one. My old washing machine and dryer were huge (one piece), it was really hard to move it out from my apartment's bathroom. Zachary and his colleague tried really hard and took them a lot of time and they got it done. The charge is very reasonable Recycling old washer and dryer: $60.00 Installation (including dryer vent hose and clamps): $139.00

Came to our home to repair an old dryer and was able to pick up a new part and complete the job…read morepromptly. Friendly service.

I've been a customer at Ben's Appliances for almost ten years now. They have outfitted my own…read morecondo, my mom's condo and my rental condo in the past years. This family owned business is professionally run with knowledgeable staff who truly care about your needs. They are low pressure and will work with you to figure out the right option to go with. I appreciate the smooth process from choosing the right dishwasher / washer / dryer to delivery and installation. They do what they promise and I've avoided so many headaches by making them my go to source for appliances. Highly recommend.

Gone out of business. I bought a diswasher and paid for warranty. No business - no warranty! The…read morebrother owns Fast Track appliance repair. They also would not help.

I should start off by saying I am new to the BC area and live with a very elderly gentleman who is…read moreextremely fussy concerning cost of repairs in home. That being said our dishwasher was giving us trouble so after looking at some reviews online I chose Tricity appliance Quality service repair. I spoke with Serge who asked me about the problem and for the model number of the machine. He sent his son-in-law Alex that evening with the right part for the job! He arrived on time with a mask on. He was friendly, obviously knowledgable and very informative as to what he was doing and why! I am so glad I chose them for our repair and plan on using them as my go to company for all my appliance repair! It's hard to know nowadays what companies are good and which ones are not, so I feel very fortunate to have found this company and definitely give them the highest reference I can.. Well done I hope your son-in-law gets a good Christmas bonus Serge

Our washer broke down and TIM came to fix it, and it was such a great experience!…read moreHe was on time, professional, friendly and an absolute expert. He fixed it in no time and we were so relieved, thank you Tim!

Sergiy was great. He fit us in between two scheduled calls to have a quick look at our machine. He…read morechecked the same components Google suggests as likely culprits for our symptoms and quickly assessed that the simple fixes wouldn't help us and that it was time to replace our old machine. He then gave us plenty of advice on what to look for in a new machine without pushing any particular brand. While we still had a pay a service, it was money well spent because I now feel we can make an informed decision to replace our machine.