We had a complete interior remodel of several rooms, including the kitchen, master bath, master closet, laundry room, and some less extensive remodeling in other rooms. Nearly all of the flooring was replaced (Hardwood, carpet, and tile), many new cabinets, walls removed or moved, a steel beam installed so weight-bearing walls could be removed, installation of new appliances, fixtures, windows, sliding doors, electrical work, plumbing, drywall, painting and more. This was NOT a job for a do-it-yourself-er.
Every single day since the remodel we have completely enjoyed our home. It's stunning! Previously it was nice-enough but outdated, and now it is modern and fantastic. If I had wanted a quick and cheap job, I would have chosen someone else. I am very happy with the work that was done, and my interactions with the team.
Some things that really made a difference was the professionalism and skill level of the Fine Remodel team, including the office staff. We live on a very steep hill so not just anyone who calls themselves a contractor should be trusted to do this kind of advanced work, but I would trust Fine Remodel to do any job on this house. Mark was knowledgeable, responsive, attentive, personable, and pleasant, even when we felt the need to freak out. The project manager was also great to work with. Certainly this was a complex project that went as well as it could. The team was great to work with. No detail was left un-finished, even though it took some time to tie up loose ends. (It's those stragglers that stay in your memory...so I'm really glad they took the time and energy to take care of every last detail.)
Some hiccups along the way included not fitting into anticipated schedule due to delays by subcontractors and suppliers, and due to our own extensive list of additions to the job, upgrades and changes to the plans, we exceeded our budget and added to the timeline.
Fine Remodel provided a list cabinet companies, flooring suppliers, etc, and I was free to chose from that list or others. We ran into delays and issues with the cabinet company that we chose from the list, and also with the closet company that was recommended, but ultimately Fine Remodel took full responsibility for making sure it was done right, often stepping in and taking care of issues themselves. I never heard anyone from the Fine Remodel team grumble or swear on site. (Though I cannot say that about some of the sub-contractors who lapsed in professionalism.) We ran into a big snag when the refrigerator did not fit into the cabinetry as I hoped. It was already too late to blame the responsible parties for this goof, but Fine Remodel stepped right in and went to great lengths to make it work. Yay!
We've got two bathrooms that did not get remodeled at this time and I hope to take care of those in the future. I wouldn't consider anyone but Fine Remodel to do the job. read more