It started in a mediocre way - the receptionist was polite though a bit distant. The tests were carried out in a grey room, before meeting a consultant. It wasn't too imposing, nor was it comfortable. It got a lot better when I met the consultant herself - a lovely older lady with a real interest in what you could do. She assessed my character, gave a couple of job options I should consider and then shook my hand and said she'd be in touch. That, ladies and gentlemen, was 2 years ago. Now call me stubborn, but after the first 2 calls, I gave up. I've never heard from them again. I find it incredible that they list awards for their talents, because it can't be too tricky to place a graduate with a shed-load of experience. One last comment - just 4 months ago a colleague of mine came in to work and burst into floods of tears. Why? She'd just been to see them and was, as she put it, 'utterly humiliated and made to feel stupid'. Not good is it?! Just 2 of my own experiences but rather telling. read more