RUN from this doctor...terrible office staff. They called me back with test results from a pap, I called them back, and was on hold for 10+ minutes waiting to hear the results, with multiple people picking up the phone and making me repeat why I was calling. The next week they called me AGAIN regarding the same results, which totally freaked me out, thinking they had found something wrong if they were calling me again. The lady said that, no, she just hadn't realized I had already gotten the call about my results. It didn't exactly inspire confidence in the office's organization. Worse, the person informing me of my test results was not very clear, and the second time gave me conflicting information about the same test! Totally unnecessarily nerve-wracking and frightening experience.
During my visit the doctor also asked me very personal questions with his office door open and within earshot of office staff and waiting patrons. Unprofessional, improper regard for patient privacy, in my opinion.
Now I am trying to get this office to transfer my records to another doctor. They said you have to send in a request form for them to do this, and they said they would email me the form. Of course...no e-mail. Now I need to take time out of my work day to call AGAIN to get the request form. All I want is to transfer to another doctor and get as far away from these people as possible. read more