I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

We recently bought a 2026 RAV 4 from Fremont Toyota. It was the best experience we have had with…read moreany auto dealership. We were looking for a specific trim and color, and they were able to let us know the time frame in which it would arrive. Vivien handled the process of making the deposit, and in the following weeks, Thomas kept us informed with updates regarding when the car would get here. When we went to pick up the car and complete the payment and paperwork, Manuel helped the process go really smoothly. Throughout the entire experience, their clear and consistent communication was outstanding. We recommend this dealership to anyone interested in purchasing a Toyota.

I hit my 20k routine maintenance and had some driving coming up so I wanted to get it done…read morepromptly I called them mid day during the work day and they said to come in They provided transportation and I dropped my car off .. as time was getting close to the end of the work day no one contacted me so I contacted them & found out their service station was closing soon I didn't want to rush them but wanted an update as to when the car would be ready they shared that by the time I arrived in the uber they provided ( I was close by ~5min in car, but a much longer walk) When I came my car was ready I appreciate them accommodating me as basically a walk in with no appointment unfortunately I don't remember who helped me but I'll update the review w. Names if it comes to me the only suggestion is having a point person who can provide service updates at least after the 2 hour mark Vehicle serviced Maintenance inspection completed Recommended maintenance performed

Wow, what a great experience! This was totally not what I was expecting. I've been to dealerships…read morebefore that were pushy, aggressive, and just trying to get over on you, but ApexCars was completely different. They were attentive without being pushy, and I never felt pressured or like they were trying to money-grab or make the deal better for themselves. The whole experience was smooth, professional, and genuine I would highly recommend ApexCars 10/10 experience!

Had the best time here getting my ID.4 i finally decided to go hybrid or EV talked to Jason aka…read moreCrystal , about the ID.4 that I saw on their website. Made an appointment to go test drive the car on the weekend before the 4th of July. The car ready once I arrived. Went on a test drive with Kayla and loved the car. Still hoping for a hybrid. When it came time to finally make the decision to go get the ID.4 Jason and Kayla had everything ready for my wife. The paperwork and process took very little time. I recommend if one is looking for a car to go to Apex Cars in Fremont and ask for Jason, Kayla and team no pressure and they treat you right! Thank you Jason, Kayla and Team!

I had a great experience working with Jin at AutoNation Honda of Fremont. The entire process was…read morevery smooth and easy from start to finish. Jin was patient, helpful, and understanding as I worked through the process, and I really appreciate him taking the time to make sure everything went smoothly. Thanks again, Jin, for all your help! I highly recommend working with him if you're looking for a Honda.

2024 Honda Odyssey with some other years model have hot start issue. The engine ignition glitching…read moreand fail occasionally when engine is hot. This is very risky since it happened when you are waiting for red light when auto idle stop enabled. And auto idle stop is enabled by default and can't change default. Google searches can tell more in detail about this issue. Unfortunately. My car have same issue. The first time they agreed with issue so replaced a battery. The new battery can cover issue for a while. And issue come back now. So I went to Fremont dealer, they test whole day and told me no issue. It is very obvious the cranking is sluggishly but they refuse to fix. I hope this is not Honda's strategy. This is like design issue with auto idle stop feature. Honda should recall and replace starter motor at least. It is not a good idea to push issue back to customer. Odyssey is family car, the safety means a lot.

When I walked on the lot at Fremont Mazda, I was lucky enough to meet 'Zacky' in sales…read more He is personable and knowledgeable. Zacky knew every aspect of the car and was thorough in his descriptive tutorial. Zacky made certain I had all of the details and info I needed about the car to make a thoughtful and informed decision...at my own pace. I never felt rushed or pressured. Looking back, I believe his goal was not in selling the car, but to ensure I was informed and comfortable in my decision. That beautiful car now sits in my garage~no regrets~no buyers remorse~all because Zacky knew his product...and, took the time. Ever grateful ~ Thank you Zacky!

I was interested in a 2017 Mazda MX-5 RF. Which is what I would later purchase and buy off of them…read more From start to finish, it was completely unprofessional and unlawful. From the salesperson saying that the hidden component can house a "Glock-19 well" to the mention that the cup holders can be used for "drinking and driving". I wouldn't consider this establishment to be of the standard expected. My salesperson had told me that Apple CarPlay was on the vehicle and that the car was in great condition. Which it seems to be everything people have said until I left the establishment. But nonetheless, there was so much back and forth to the point where AlextheGM (guy on the billboard) had to come out and correct my first salesperson. It was awkward as a customer having to sit and watch him be mean and rough with him in front of me. I just felt as though I wasn't dealing with the nicest group of people. While in the background, a group of sales people were talking bad about customers who were having their cars serviced. Once we got all of this together and sorted, I went into the financial office. To which the finance manager was really nice to me. However, he said, "Your car is in great condition, you don't need any warranty," to which he decided to not offer me the option to choose a warranty. Which isn't illegal, however, given my story I believe that this would be intentional. After quite a few signings later, I had a "great condition, no need for warranty" car. As I was pulling off the driveway, I got a phone call from the salesperson saying that my car didn't have features he told me it had, like Apple Care Play. To which I was disappointed; I was told it did when it didn't. Deception or oopies it doesn't matter, that is unlawful. After a week, the trim of the car was flying off on the freeway, and the brakes since day one were warped to the point where it caused the car to swerve if going freeway speed. Also the car was missing wheel weights which made the steering scary to operate. So I returned the car to them, and they took the car for ten days and repaired it. Which I was thankful for and vocally told everyone at the dealership this. Than a week and a half, 27 days into owning this car, the engine decided to rattle the whole cab of the car when driving past 3000 rpm or idle. Once I told the dealership of this, they prompted me to get it towed from Oakland all the way to Fremont. Which I had to pay for. To which I arrived to a 20-min argument where I was being told that it was my issue now. This is where I dealt with Larry Diamond. Who made every part of my argument seemed as though it was my fault. Told me I was ignorant in law. Said that them repairing the breaks "was out of the kindness of there heart" when it really isn't. And told me I wanted a free engine, which I never mentioned. When I requested what type of service was done to the vehicle before they decided to sell it. He said he will not give me those records and that even if he did they would only show them paying a shop to service it. (I have this paper now and it clearly shows the breaks were serviced, when they really weren't) To which I questioned, because they didn't actually service the car themselves, an official Mazda dealership had someone else do the work. And every time I questioned his arguments I was met with "I didn't know what I was talking about". He then tried forcing me to agree to a free diagnostic, to which I would have to pay for repairs. I left and didn't agree to anything because I was sold an unsafe vehicle and all I asked was that my car be fully inspected like it should have been. So I drove it home rattling and all in tears. I came a second time and dealt with Larry again. To which he was really upset with my yelp review. Told me they wouldn't help unless I got rid of it. Called me "abnormal person" for sharing my experience. Even though I spoke 10 words max he got really defensive. There is a lot more, but these are the people you deal with coming here. So take it as you will. "Sell more cars, make more money"

The overall customer service was phenomenal! John our salesperson was friendly but not pushy. Rick…read moreand Reza the finance guy and closer, were super professional and explained everything in detail. If you're in the market for a car, these folks will take care of you like family. I highly recommend this dealership!

Today, we returned to Fremont CDJR to explore options for trading in our truck, and the experience…read moreexceeded our expectations. Bunny assisted us during our first visit and stayed in touch to help arrange our follow-up appointment. He is professional, knowledgeable, and informative, with an impressive understanding of all the vehicles on the lot. He took the time to answer our questions and made us feel comfortable throughout the process. We also had the pleasure of meeting General Manager Frank, who was incredibly welcoming and genuinely friendly. From the moment we arrived, we felt valued and appreciated. What stood out most about the team at Fremont CDJR was their willingness to listen. They took the time to understand what we liked, what we loved, and what we wanted to avoid. They kept everything realistic, were transparent when discussing numbers, and worked hard to find a solution that fit our family's needs. Reza, one of the finance managers, was also fantastic. He carefully walked us through all the paperwork before signing, ensuring we understood every detail. His years of experience in the automotive industry were evident through his knowledge, professionalism, and ability to explain everything clearly. We truly feel that we made the best decision trading in our truck and purchasing our new vehicle today. The entire process was seamless, stress-free, and enjoyable. We can't thank Bunny, Frank, Reza, and the entire Fremont CDJR team enough for providing such an outstanding experience. We highly recommend them to anyone looking for a vehicle and a dealership that genuinely cares about its customers. Thank you!

I think you are going to be pleased with the customer service here…read more I contacted Anthony for assistance with my vehicle and his suggestion was right on the money and I was back on the road pronto !

The customer service was unacceptably poor. Basic parts were not in stock, forcing my Suburban to…read moreremain an additional day. This was then compounded by incorrect parts being ordered, resulting in yet another avoidable delay. At no point did anyone call to inform me that the truck would not be ready the second time, nor did anyone call to notify me when the truck was finally completed. For a repair totaling over $4,000, even a courtesy wash was not completed because staff were unable to turn on the water. Throughout this entire process, the service manager never contacted me to discuss these issues or offer any apology for this unreasonable and entirely preventable sequence of failures.

We are gratefully advising of a wonderful car purchasing experience with Jason! ;-) I knew what I…read morewanted, a Toyota Solara Convertible -- Silver/Gray with a black top, stayed in communication regarding an appointment, and had our test-drive with a no-pressure buying experience! This car engine ran smoothly and was equipped with new tires, ... good touring tires for a comfortable drive. We are pleased with our new old car, reminds me of another Toyota Solara that I drove for many years!! :-) Thanks to Jason, we paid a down payment that day, and drove it right home, then sent him the balance the next day. Jason even included a year's car registration and sent me the Toyota's book a week later! Wow! Thank you again, Jason!

Pacific Bay Auto had the exact car that I wanted. The color…read moreand the interior checked off all the boxes. I made an appointment with Hao to see it in person. Hao was there to greet me and he was very pleasant and easy to talk to! I test drove the car and was sold. Hao introduced me to Jason to discuss the numbers. Jason made me feel right at home. I didn't experience any pressure or tension that you often encounter at the larger dealerships. I put down a deposit and returned at the end of the week to purchase the car. The entire experience was perfect. I compared prices and the price that I was given was fair. Hao and Jason provided excellent customer service. I highly recommend them if you're in the market to purchase a quality used car. K.W.

Great experience! I found the car I wanted to purchase online, but we live about four hours north…read more Blake called me, and from the very beginning, the experience was incredible. He was able to hold the car for me so I could make the drive down with my kids. When we arrived, Blake had the car prepped and ready to go. We went straight out for a test drive, and when we returned, everything was ready for the paperwork. Because of traffic, my kids had already been in the car for over five hours and were tired and hungry. Before I knew it, Blake had asked them what snacks and drinks they wanted and ran across the street to the convenience store to get everything for them while I finished the paperwork. When I came back into the room after purchasing the car, they were all happy and content with their snacks and drinks. It was such a thoughtful gesture and truly above and beyond anything I expected. The entire experience was wonderful, and I'm so thankful to Blake. He was absolutely incredible from start to finish. I would absolutely go to him to purchase again. We love our new car!

This dealership is staffed with stereotypical car salesmen who happily lie just to get you in the…read moredoor, and have no respect for people's time. I was trying to sell a car on Facebook Marketplace when an employee named Nathan Nguyen messaged me about buying it, then invited me to come in. I asked if he'd be OK paying my posted price of $8,800 (its bluebook value), and he said "likely" yes, then when I asked a second time, said yes again. Once I arrived, he spent all of 45 seconds giving the car a superficial once-over, after which his assistant told me they could only pay $2,500 -- a complete joke of an offer, and a total waste of my time and gas. (I ended up selling it for $8,200.) Since this Nathan guy is their manager of used car sales, his behavior is probably representative of Winn Volkswagen. I find it baffling that these inconsiderate idiots see casual lying as good business practice. The only result of this interaction was annoying me, which isn't something that contributes to their revenue. All they got out of it was a bad Yelp review, and a guarantee that when I'm in the market for an ID.Golf in a couple years, I sure as hell won't be buying it from here. How dumb is that?

I bought a vehicle from Sal at Yama Auto Brokers through Facebook Marketplace. He was in Northern…read moreCalifornia and I was in Southern California, but he made the entire process extremely easy. He arranged to have the vehicle delivered to me for a very reasonable price--around $600. I trusted Sal, and he absolutely delivered. The vehicle arrived looking practically brand new, without a scratch on it, and it has had no problems whatsoever. I also had difficulty getting financing, but Sal worked with me and helped make it happen. My only advice is to carefully review the financing terms. I financed through Westlake, and the interest rate was high, so I plan to pay the vehicle off as quickly as possible to avoid paying too much interest. Overall, I am extremely pleased with my purchase. Sal was trustworthy, helpful, and made buying a vehicle from hundreds of miles away surprisingly simple. I would gladly recommend Yama Auto Brokers.The car was cheaper than others wanted to charge me. Others wanted to charge me many fees for paint and security fees, but Sal only charged me the taxes and registration plus the vehicle has very low miles and it was a lot cheaper than other vehicles just like it. I am very happy and haven't had any issues with the car so far.

We just purchase our daughter a car at Yama Auto Brokers, and it was easily the smoothest…read moreexperience I've ever had. No high-pressure tactics or "hidden" surprises--just total transparency and professional service from start to finish. ​The team was incredibly efficient with the paperwork, and the quality of their inventory is top-notch. If you're looking for a stress-free way to buy a car, this is the place to go. Highly recommended!