Awesome service, and staff. Anytime I've had issues with my online banking or any questions in…read moregeneral I've had the pleasure of speaking with Connie R. on the phone and inside the branch. Also Montaiza M. has been helpful on many occasions when I've had questions about a loan. She's very Informative. Over all the staff at the Hammond branch makes my experience smooth and easy.

I was a customer for over 40 years. Recently my banking was hacked a couple of times. They blamed…read moreme, and cut me off from all online banking. We couldn't access online banking, keep track of bills, or even do business at a branch office. When we asked when it will be reinstated, they arrogantly said when they think we're ready. They treated us like a ten year old who lost their allowance, and we did not appreciate that. We closed our account, and are far better off at BMO Harris. Far, FAR better off.

I have never had any issues with this bank. Very friendly, professional staff that makes my…read morebanking experience all that more pleasant. Great location, hours and plenty of parking. Highly recommended

Ryan Renner is the best! He consistently demonstrates accuracy, efficiency, and excellent…read morecommunication skills. He builds trust and rapport with customers while maintaining a professional, composed approach. His authentic, kind, good-natured demeanor and professionalism position him well for future leadership opportunities and elevate the overall banking experience at this branch.

Hind is the best! She is very personable, friendly and professional. All should be like her. She…read moredoesn't act like she does not want to assist you like some. Others that are nice and personable are Andrea and Stefany. They are the reasons why I continue to patronize this branch. My rating is based on my experience with Hind, Andrea and Stefany.

American Community Bank & Trust of Indiana LOVES to charge fee after fee with a fee on top of that…read more They don't give a crap if you are struggling, they will make sure they get their fees for that with another fee, and THEN be SUPER rude & unprofessional about it. Disgusted with their customer service. Oh, and if anything happens after hours? GOOD LUCK getting ahold of anyone

The customer service at this bank is impeccable. The ladies that run this bank and have been here…read morefor a long time are the nicest, most accommodating and highly professional workers I have ever encountered at any office. They represent the bank very well and greatly help to make this particular bank stand out among all the others in the area. Aside from being a conveniently located bank serving Munster and Dyer this is a full service lending institution. This bank is a beautifully done building inside and out. Plenty of parking, drive thru and convenient hours. I highly recommend this bank and I know that you will also feel the same way once you experience the high quality of service provided by American Community Bank.

By far the worst credit union service branch. Anytime I come here since I'm not their main branch…read moreit's always you're better off going to Tech credit union were they can help you. The service was better when they were on 45th street never no problems.

I would always chose credit unions over banks and this is the best one in the area! Amazing staff,…read moreI had some financial issues and Lydia came to the rescue and was extremely professional with a great attitude.

Nice small Chase bank branch wish they had a larger drive through but it's still convenient and the…read morestaff is very polite and very professional.

What crappie service...i waited in line 25 minutes while the cashiers just talked about their…read morepersonal life...when I finally got to the window they wouldn't let me make a deposit in my friend's account because I wasn't a customer . ... How ridiculous . ..I'm never coming back

There is a teller I believe her name is Sonja that works at the branch next to Van Til on 169th St…read more in Hammond. She showed my mom such patience, kindness and dignity when my 81 yr old Mom got locked out of her online baking. (twic) She came and used her break time to sit down with my mom in the branch and help me and my mom walk through her online banking. i'm not my mother's POA although that's in the works, she allowed me to help my mom with her personal information in the bank. We lack such kindness and customer service these days. I decided after long convincing from my mom. Because my mom has been a customer since your bank opened , and was a customer of the bank that you took over in Hammond. But she is the reason that I decided to open a bank account with your bank last week. This person needs to be recognized and I wish I knew her last name, but I believe her first name was Sonia. I will try to be reaching out to a branch manager, so that manager understands and recognizes what a beyond the scope of her job employees she as far as customer service. Thank you thank you thank you to her. I hope you treat your employees up to their value because a lot of companies do not! Sometimes you're barely lucky to get a smile out of a teller let alone have them step out and use their break time to help a customer. So I give her five gold stars .

Excellent Bank! Recently lost my debit card and ID and thought I was going to have the most…read moredifficult time trying to get my account back. They helped me out so much. Great staff and outstanding customer service. I would recommend this bank to everyone.

I do not recommend this bank for either business or personal accounts. The experience my company…read morehad with this bank's Business Accounts was horrendous. The Highland Branch's VP of business is rude and immature. This bank COST our company money AND unnecessary STRESS. WARNING DO MOT DO BUSINESS WITH THIS BANK! I

This so called "bank" has no security. Hackers know that they use actual people on the back end who…read moreby the way are not at work on the weekends . This so called "bank" will allow hackers to remove funds from your bank account and they will never give you a heads up to say hey, a hacker just removed a substantial amount of funds from your checking. We just thought you would like to know. 14 business Days before you get your money back.

The tellers and bankers at this location are always a pleasure to deal with and get you on your way…read morein a timely manner.

From the owner: First Savings Bank of Hegewisch is a locally managed, independent bank with branches located…read morethroughout southeast Chicagoland and Northwest Indiana. Founded in 1914, we are proud of our commitment to our customers and our communities. Today people have more choices than ever for banking and financial services. For the many who value personal service and the local orientation of a community bank, however, the choices have become fewer. First Savings Bank of Hegewisch is committed to preserving the advantages customers enjoy in a local bank. Here customers will still find helpful people who are easily available by phone or by visiting a nearby office. And we continue to offer customer courtesies like passbook accounts and Christmas Club savings accounts which many banks have phased out simply because they require personal service. At the same time, First Savings Bank of Hegewisch is constantly assessing our customers' needs and able to respond quickly with new products, services and conveniences in today's world. Since 1914, our prime interest has been our customers. Because knowing what they value--and delivering it--is the formula for our success.

We worked with Chris Norris for a residential loan and had a wonderful experience! He spent a lot…read moreof time with us explaining the whole process and helping us figure out what we could actually afford and what type of loan we needed. He was very helpful from beginning to end and we highly would recommend him!