Nice clean station that has a barber, coffee shop and nice benches to wait for your train…read more The train into Chicago Union Station is also very clean and efficient. I'd take it again!

Station was very clean. 5 big vending machines for your snack needs. Many announcements about the…read moretrain leaving so there was no surprises. A person was making their simple coffee shop. That was also very clean and the worker was friendly.

Neat clean shelter from the elements. While the stations are not manned any longer, the timetable…read moreposters are current and it is climate controlled. The shelter is only open limited hours, 4:30 am to 1:30 pm.

A train station with clear free parking signs and clearly stated on their website - Permit spaces…read moreare FREE after 11:00 a.m. on weekdays, as well as Saturday, Sunday, and Village holidays. Love it!! This station has so much parking available and isn't in a downtown suburb so it is always so easy to get to and park at. There are so many parking lots that it is overwhelming to Map at first but once you are there it is super easy! My only negative with this station or just metra is my train came 8 minutes early and it didn't stay at the station until the scheduled time. Wtf?

I was always interested in trying their Christmas trolley tour. My family ended up taking another…read morefamily's tickets last minute because they couldn't go. They don't offer refunds, but you can give or sell your tickets to someone else. You just need to give the company their name and phone number so they can inform the driver as they take attendance. Since things happen and people get sick this time of year that's a nice option. We got lucky and had a warm night for our Christmas trolley tour. It was 40 degrees, the windows weren't foggy, no rain or snow. Given our luck in weather, it made for an absolute fantastic time! Everyone also arrived on time so we were able to start a few minutes early and the driver took us to a few extra homes which I appreciated. Otherwise, they suggest that you bring a small towel to wipe the windows since the trolley is heated and the windows fog. I'm glad the trolley is heated. The company does a nice job mapping out which homes to go to. Earlier in the season there may be less decorated homes, but the weather might be better. Later in the season, I would imagine there's going to be more decorated homes. I appreciate that the company puts a lot of effort into their map and what homes they visit. The driver did a nice job taking us around and narrating. My favorites were the Taylor Swift decorated house and the decorations that are coordinated with music. In the past, we have driven around ourselves, but this just made it a lot more relaxing and was worth the cost. The cost does not include tipping the driver, so make sure to tip. The tour was an hour long, which was perfect for me but a little too long for my 3 1/2 year-old. Other reviewers mentioned wanting a 90 minute tour. If they could offer 60 and 90 minute tours I think that would be good options. Otherwise, the 60 minutes was perfect. Another idea: They could also offer a boozy tour later at night for adults only. Christmas bar hop tour?

What an amazing and informative tour of Naperville! We had visitors from the UK and they thoroughly…read moreenjoyed it. Annette Wehrli was a fantastic tour guide and historian!

Few things can get me to write about a transit system - but this is the third transit review I've…read morewritten regarding the CTA! I've only taken the 146 out and back to the museum campus once, while visiting your fair city. Clean, quick, efficient... those terms all come to mind regarding the 146. The only shot of local color came in the afternoon, after a LONG day at the museum. Having been in the queue for two full double-buses, we finally got on the next one. The driver noticed a young man in a motorized wheelchair, and politely commanded everyone else to get out of the way while he deployed the ramp and allowed the young man and his family to get on - and then allowed the throng of humanity to continue boarding. I was lucky enough to snag a seat near the front, because it allowed me to witness what happened 10 or so blocks later... At a regular stop, there were a number of riders waiting to board the bus - including a woman that was also on a motorized wheelchair. The driver repeated his instructions to the others waiting to board, and allowed her to get on first. ...but that's when things started to unravel. She claimed she couldn't get past the young man in his wheelchair, although he was apparently scooted over as far as he could go, and was secured properly. Instead of waiting for assistance or reasoning things out, she decided to 'floor it' and ram on past him - and she did - taking a piece that attached a wire harness to his chair in the process, and interlocking her wheels with his. To this, she spouted venom... ...and along came the driver, who helped to extricate her (as she continued to rant) and then he retrieved the pieces of the young man's chair, and handed them to his father. Grace under fire. The driver kept good humor and a positive attitude throughout the ordeal. Kudos to the 146 driver!

HAHAHAHAHAHA Anybody complaining about how slow a bus is... seriously... Ummmm how many times in a…read morecar have you cut one off? Or has the driver seeing you running for it and been cool and waited? Or maybe crazy enough it stops to let people on and off. Yes - once you get on the bus, it is going the route slow. & at busy times when it is crazy full of tourists from the museum campus... yes it acts in tandem. Welcome to Chicago... we have lot's of people who live here & visit here if you haven't noticed. So often busy times on a route the CTA is cognizant and adds more bus's to the route to carry the route demand. That explains why a packed bus will pass you, because one right behind it won't treat you like a sardine. You are Welcome. So I organized a field trip to the Shedd for the ladies in our River North building today & we had a nice trip there with a Yellow taxi large enough to accommodate our group of 5. I recommend visitors calling if they need group transportation. Not a bad trip back on the bus. Slow as it is going down State st. & then Michigan of which neither are renowned for not being bogged down with traffic. If you are in a hurry hoof it or hop off at the Roosevelt stop for Red, Orange or Green lines. Go a few more blocks for Brown or Red. Our group hopped off to see the Macy window's and then a short walk home with a stop at the always awesome Nonina for dinner.

My company and I were very pleased with AM Bus Company's service. The drivers were on time,…read morefriendly cooperative and professional. I would recommend the company to any organization that has to rent out buses for an event.

AM Bus Company took care of our Church and went out of their way to make sure we made all the…read moreevents. Very professional drivers at AM Bus! Thanks for such a great experience.