I tried to use a $2.00 off coupon where the NAS app said I could use it at that location but they…read moresaid no and it was a one time use so now my coupon is gone and I left the store empty handed. The place was empty and now I know why. Customer service is terrible!

This gas station is such a needed establishment in Goshen... Finally, a place to get a carton of…read moreeggs without having to trek all the way to Torrington or Litchfield. (But go for those eggs and milk early because they tend to sell out) The gas prices are about 10 cents higher than Torrington, but worth it for the convenience. The store is open, airy, and bright and has pretty much any sweet or salty snack you may want. There's also a deli up front. The employees are really nice - once in an egg crisis, they offered to sell me eggs from the deli.

If I could give it one I would. Wouldn't allow me to use the rest room even when I filled up my…read moretank. Rude guy. Go next door

I limped in with a dead battery, after a helpful local steered me there after a kind jump-start…read more They didn't exploit the situation, just gave me what I needed quickly, and courteously. Small town USA at its best. We need more places like this.

Coffee is lukewarm, card machine is always broken, food not good, clerk touches my water bottle,…read morethis place is only good for one thing...getting gas in the middle of nowhere.

Do gas stations have seasons? Gas pumps are outside, two are covered and two are not, do careful in…read moreinclemency. But inside like everything was gone. Shelves were bare. There were sodas, and potato chips, but nothing else. Not even lotto. I don't know if they stop getting "extras" for the winter or not, but it was weird.

Went to the Dover Plains, NY store, prices on products are wrong, and i got a very bad attitude…read morewhen i brought it to their attention, gave me the difference back but could've cared less about it, no greeting on the way in, not thank you, just gave me the difference back with nothing said, no apology for the wrong price, and then frowned and said nothing, i said back sorry I incovienenced you to have you do your job.

Terrible service, male staff lack basic customer service skills, and the store is always poorly…read morestocked and bathrooms have been out of service for months

This rating is really hard because it's not the price - this gas is pretty competitive, if not on…read morethe cheaper side of most gas stations in the area. It's not the cleanliness, because the two pumps are both pretty clean. It's certainly not the employees, because the gentleman in the store tonight was very friendly. It's the location - this is located on the hypotenuse of a three-light intersection. I'm not clear on whether I have to wait for the opposite angle to turn green before I can go or not. But it makes getting out a little frustrating, particularly since you have a small space to work with. The station and attached shop also seem to change names frequently, but they are pretty consistent on being affordable no matter what name is on the pump.

Today I was driving past this Gasway/Citgo and I saw a man on the corner who had fallen off of his…read morebicycle. I stopped to help him up and he needed more help than I could give him. The reason I am writing this review was that I stepped into the store and asked the man behind the counter to call 911. He refused, I mean absolutely refused even after I explained that it was for the man who fell off of his bike and couldn't get up on the store property. I will never shop here again because of this and urge everyone else to also not shop here. If someone is so heartless that they won't call 911 to help a poor man on the ground then they don't deserve the business.

Id give this zero stars if i could so much water and impurities in the gas from this location it…read morebricked my car and mower had to pay to have the car pumped out after i realized cleaning the mower gas tank that it was just the quality of gas. Went to gulottas in Sheffield mass around the corner purchased a gas treatment and filled everything with gulottas gas and everything starts again! This place will ruin your vehicle and the very polite asian couple that own it refuse to even recognize this is their problem in the gas. 4 thumbs down.

I exclusively buy gas from Exxon Mobile for my company truck because of their rewards program. I…read morewill not purchase gas or anything else from a store that does not have a public bathroom.