I was seen at Bella Dental Thee times; the first time was very positive, the second less so, and…read morethe third time very negative. I went in initially with an infected tooth that another dentist in town had ignored. I left with a prescription for antibiotics and an appointment for followup work to be done. Then I got a call that they had to reschedule the follow up. I couldn't stand the wait, so I ended up having to go to Ft Stockton. (Wonderful experience, BTW, I ended up needing crowns in my two lower left molars). The last time I went to Bella Dental I took my husband along for his own exam. We were both bitterly disappointed in our treatment. In fact, we had to dispute the charges for him; Dr Nava never even looked in his mouth, yet we were charged for X-rays and an evaluation exam. We were successful in our appeal. I cannot recommend this practice or Dr Nava. In fact, when asked, I share my experiences and advise the person to check out Boone Dental Alliance in Ft Stockton or the dentists at PCHS in Alpine.

Everything, can we say rude, from the beginning to the end, said I would need to wait to get three…read moreweeks to get a tooth pulled after driving a 100 miles and was told if it wasn't infected would be pulled. Only took a xray and said it needed to be pulled, what I already knew. It broke in half three days later, they still wouldn't do anything asked for an antibiotic so it wouldn't get infected. Was given the run around after two calls. I told them to cancel the next appt. O would find a Dentist that actually does something.

Boone Dental Alliance is a great practice; I love Drs Thamasithiboon and Patel! Dr Boone worked on…read moremy teeth several times. He is kind, compassionate, caring, and a consumate professional. Dr Patel is also wonderful. The staff are great, too. I would have given BDA 5 stars except right now I am having problems related to the temporary crowns Dr Patel put in on 6/25/25. I am in terrible pain. I had to see another dentist to get a course of antibiotics prescribed since BDA hasn't returned my urgent calls. The practice has been closed for vacations. It is now July 4th. I am still in excruciating pain and have tried everything I know or have been told to try to deal with this infection and pain. (Aside: I have a very high pain tolerance; I often refuse the anesthetics unless it's a root canal.) I am taking high doses of acetaminophen and ibuprofen in order to deal with the pain. I am concerned about what is going on with the two upper molars that are hidden under the temporary crown. I will be expectantly awaiting a call back. I am supposed to be receiving the permanent crowns in Wednesday (which, BTW,I have fully paid for). It remains to be seen if I can wait that long!

I would give it a 5 but the front desk wasn't organized it has to be a 4. First off, the front desk…read morecalled, ask if I could come in early since they had an opening. I agreed. I wasn't seen until 30 mins after my original appointment. The girl at the front desk was running around, not checking people in. The doctor came out and asked if I had been helped. He guess he thought I was his patient, not sure. Once I was brought back, he came asked me some pretty personal questions. I wasn't even his patient. Then when I went to check out, the front desk girl with a bright pink phone case was on her phone talking to someone. I asked for a note for work, she asked my name while she was still on the phone. That could be considered a HIPPA violation. The doctor and the dental assistant were very nice, and gentle.

Do not come here!! Save yourself!! Great staff but they all are leaving or have left due to the…read moretreatment of this horribly rude and terrible Dentist/Person. I regret ever going to this Dentist who cause me physical and emotional pain. The medicine to numb did not work for me and I could feel everything. When I told her for the 2nd time that I could feel her cutting my gums she got upset through her gloves off and sent me home with no cotton balls to at least soak the blood up after cutting my gums up. My husband drove me to the nearest Dollar General to retrieve cotton balls to help soak up the blood. So very disappointed by the treatment of this woman and she calls herself a professional. I'd rather drive hours away then ever come to this place again. I refer no one and I warn people who say they are going to visit this office. I show them the damage she did and tell them how I have now developed a fear with dental work. If I could rate zero I would!!!

Dr Nava started a treatment plan two months ago. From day one the details were blurry and she said…read moreit would take two appts. to complete the plan. On the third appt with 2 more to go she became offended when asked what was going to be done at this appt and how many more would be needed. I felt that Dr. Nava does not feel she needs to answer patients questions. She walked out of the room never to be seen again. An assistant came in 15 minutes later saying that Dr. Nava would not treat me anymore because she didn't like her patient asking about what was happening. Every time I had an appointment the plan changed with more appt's necessary. I cannot recommend Dr. Nava to anyone who needs a dentist that will discuss a detailed treatment plan with their patient.

Over the past 5 years, I have seen her 3 times and no problems. She was able to fix a tooth that…read moreanother dentist had told me would need to be fixed soon.

worst service of at entire life. the receptionist was nice very helping but as soon as i went to…read moreback back room iris the owner was very rude when i explained to herthe problems i was having with my teeth she completely blew me off and acted like i was delusional like bitch do you live in my mouth? she was so rude and uninviting do not ever go here. i was laterally in the back for 6mins and then i was told i can leave. i asked for a teeth cleaning or normal exam and was told i would have to reschedule. so what were they gonna do today ifsomething was wrong with my tooth. look elsewhere for service.