I can't speak to the specifics the previous reviewer mentioned, except to say they are completely…read moreout of charcter for the Johanna Schulman I know. In fact, I don't think I've ever met anyone with as much integrity as Ms. Schulman. She is also intelligent, creative, energetic, and incredibly knowledgeable about the field. I'd highly recommend her services.

I started working with Johanna Schulman about 2 years ago and recommend her highly. What impresses…read moreme most is her dedication to understanding me and what I need in terms of her services. She never makes me feel like I'm asking a dumb question (and I've got plenty of them) and recognizes when I need clarification with a smile and the words, "I think I see your eyes glazing over..." She's responsive, flexible, and makes sure nothing falls between the cracks. Plus she's a pleasure to work with -- a good match for me.

As others have said, I was super hesitant to rent an apartment from this agency based on the…read morehorrible reviews, but the apartment was nice enough & cheap, so we went for it. I've been pleasantly surprised with how it's all gone down so far. They're certainly understaffed, but we've been dealing with them for about a year and they've only improved their communication & service. Their maintenance people are nice, and they even have someone come once a week to take out our trash & clean the hallways. I get email replies within the day if I reach out, but the phone is only answered once in a while. I prefer email communication, so it's fine by me.

Finally we've got someone that cares and knows how to manage. Thank you Ms.Andrea Bohm for making…read moreus feel cared for. You have resolved a 6 months issue in 6 minutes! We appreciate you =) Your tenants at Boca Bend Marina

When I was a first year resident of MA, having worked in two other states that year, and staffing…read moreevents in NY while living in MA, my taxes seemed like a mess. Rich James sorted everything out and got me my refund. Phenomenal! Aside from being a great number-cruncher, he's also very personable. That's a wonderful quality to have since tax season is never fun. He asks thoughtful questions, makes sure you have all the papers you need, and is genuinely interested in helping get you the best refund possible. 5 stars all around!

Rich has been doing my taxes for the past 5 or 6 years. He's great, timely, professional and nice…read more Reasonably priced, too. I highly recommend them.

my account just got hacked! was fixed within 24 hours!!, great customer service! caring,great…read morepeople! if you want "old time" banking, "this is the bank for you!"

I have 4 different accounts with this bank. Great staff. They know me by first name. I like their…read moreapp for moving money around between the different accounts and, I can easily deposit a check with my cell phone. The Davis Sq. branch has Safety Deposit Boxes. The boxes start at $45 per year! The Teele Sq. branch has off street parking and a drive through window. I've been with this bank for over 30 years now.

many locations…read more international services commercial options lending - residential and commercial cash management checking, savings, investments. wealth management. polite service. good hours - in all the stop & shops. keep money here.

Some Thoughts on the way Citizens Bank Handled a Recent Branch Incident in December 2022…read more I banked with Citizens (and its predecessor banks) in Burlington, Vermont and Cambridge, Massachusetts, the former for 27 years and the latter for over 40 years. For all of that time I had cordial relations at both locations and with the managers and tellers resident in the two branches I used in each city. Burlington branch is terrific. Central Square Cambridge has become another story. For most of my 40 years of patronage the branch served me well. I was a satisfied customer. Then late in 2022 the management and many of the tellers in that branch were changed over wholesale. They do not know their customer and apparently don't care to. They changed long standing practices which led to a heated dust-up with one of the new tellers transferred from elsewhere (my fault for losing my temper with her and her fault for total inflexibility in insisting on rejecting a deposit containing a check deposited the old way for more than a decade). Ironically, after I left the branch I walked to the Portland Street branch nearby and deposited the rejected check (so resisted by that new teller) without incident. Then instead of asking for a meeting about the incident, the bank simply sent a pre-emptive letter closing my seven accounts, corporate and personal, blowing up my ability to operate and receive direct deposits (SSN check and other links). The letter said the decision was final, do not contact the bank. The letter gave 30 days grace but was sent to my Vermont office so only 10 days remained when I returned there from Cambridge. Needless to say when an action like this is taken the bank knows full well the disruptive effect it will have and doubtless intended that. It has taken hours upon hours to restore my ability to operate my business and personal accounts Despite over four decades of fairly good experience with Citizens (and its predecessor banks) I cannot recommend a bank that acts in such a summarial manner and potential customers reading this report should not take the risk of banking there either. Sincerely, Jack McMullen

I have been very impressed with Kyle Cabral and his team in their high competencies in managing my…read morerental property. As someone who used to manage my property (from long distance), I knew the pain and efforts involved in dealing with tenants...and honestly..after a few years, I wanted nothing to do with managing a rental from far, far away. I remembered calling and leaving a voicemail message with Southpaw about my desire to find a property management company to help me rent out and manage my unit...and..to my surprise, I got a call the same day back..and all within several hours when I totally wasn't expecting it! Within a few days...I worked with Kyle to sign my rental agreement, provide him information and access to my rental unit...and the unit was already rented out...all within 24 hours of signing my agreement to have Kyle manage my property! Wow..I was impressed! What impressed me more was Kyle's ability to manage rental properties. He took great care of tenants and property owners alike. He's fair..and not just siding with either side. He is not hesitant to tell me as an owner what I needed to do to make sure my tenants are happy (and he's happy to do the same to keep me happy dealing withe thing from repair to HOA as well). I am also very happy to see that...with Southpaw...the need to manage my rental property or handhold anything..is pretty much nil! Kyle took care of everything! And..I just saw..that I recently gave a consent to continue renting out my unit/extend rental offers to my current tenants..and he already had them signed extending for another year of rental at my unit ahead of expiration of an existing lease! That's a testament to Kyle and Southpaw's competencies and proactive approach to management! I love it that..for once..I can really sit back and trust that Southpaw can handle my rental on my behalf! For a long while, I worry about having to sell my unit if the property couldn't be rented out..but with Southpaw...I didn't have to worry about sale of my property anymore..because true passive rental income from this property is now a reality for me!

We had the pleasure of working with Boston Capital Management for the past four years as tenants…read morefor one of the properties they manage. I can't express enough how wonderful Kyle, George, and the entire team at Boston Capital Management have been. They are professional, courteous, highly communicative, and respond quickly to any needs. Thanks for a wonderful renting experience.

We have used Wiseman for insurance (car and home) for years. Friendly, nice and honest, they have…read morealways found the best option for us, changing to a more affordable option a few times, most notably when one car insurance company significantly increased rates for no apparent reason, they had another option ready when we saw the new rates. Always quick to reply for any requests or questions we have, I would highly recommend them to anyone in need of insurance.

We are a second generation customer of Wiseman Insurance Agency and we could not be happier with…read moretheir complete line of policies that address all of our insurance needs.

Went today for my taxes. Thomas did them for me. He did a great job to lessen my tax burden from…read morelots of untaxed income. Quick too. I will be coming back next year.

Made an appt online for a certain time and took a screen shot to prove because they messed up my…read morelast appt. I scheduled my day based on this appt and even called back the day before to confirm that it was the time I have the screen shot of. Tried calling customer service as I am waiting here. No answers. If they can't even get an appt time correct, how can they do taxes correctly? I just think it's highly unprofessional to keep getting times wrong even though it's through a website and the time are right there listed. Wasted my time and energy when I could have done other things. You have to give respect to get it. Do not even go here, because they won't even show up to work.

Thank you, Rockland Trust, and especially Jordan, for the excellent customer service! Jordan is a…read moregreat asset to Rockland Trust. From Nick R and Jodie

This was the one on Needham Street in Newton. Could not even open an account because of some kind…read moreof activity in the 1980's!!! Wow! they should just drop it because at least there is one customer coming back to bank with them! As long as nothing terrible has happened within 5-10 years, they should just ask for a recommendation from another bank if that is even necessary! Sat for about an hour. The guy could not even find what that was all about either via email or phone! What a waste! I could have gone to another bank!

Really great people to work with! The staff are all friendly and Nick the CEO is excellent and…read moreeasily accessible. I help my church as a trustee and we recently had a difficult refinance situation which we had been turned down by other banks about. After reaching out to CCU I received immediate attention and talked to Nick about the next steps. Within days we had a great plan in place and within a week or so we had a deal that saved us a great deal of money and heartache. I had never seen a bank take that kind of initiative in helping out people (in our case a board of volunteers) make a very important decision. Based on this experience, I wouldn't hesitate to refer them to my family, friends and business contacts. Highly recommended!

Really nice folks!. Old fashioned values: they give out lollipops & free coffee & they have…read moregoodcustomer service. And credit unions are always better than banks in my book!