How many people can honestly say that they love dealing with their insurance agency? I do!…read more Bob and Cheri are such a pleasure to work with, their service is always prompt and friendly and they are clearly dedicated to the best interests of their clients. A while back I had an issue with my auto policy and Bob worked with me on several evenings and weekend days to help me get things sorted out - it's that kind of above-and-beyond care that will keep me with this office for a long time!

Bob Adams is honest insurance agent. If you need help evaluating your insurance give him a call…read more You can also find him on Facebook.

Simply depositing a check and was pleasantly surprised by Hope's service! She was so friendly and…read morehelpful!

Chase Bank Jessica says she is Manager refused to give me large bills from what they gave my son…read morethe day before... My son withdrew $975.00 and the teller gave the money in one's, five's and ten dollar increments! They would NOT give us $100's for this amount. Previously they gave us 2 counterfeit 100 dollar bills. Said I was holding up her line... Rude and I would never bank with this organization. What bank give over $200.00 in $1.00 bills?

It was easy to open an account. I didn't need an appointment. Since it's in a Fred Meyer, this…read morebranch is open on Saturdays from 9am-3pm, which is helpful. The banker who helped me was knowledgable, quick, and friendly. I like OnPoint's checking and savings options. Some accounts have no minimum balance requirements. Interest bearing accounts only require a small minimum balance to avoid monthly service fees. (See their website for more details.) They're doing a promotion right now where you can get a bonus of $100 if you open an account through 7/3/22 and have a direct deposit of $500 or more. If you're opening a business account, you just need to manually deposit $500 or more.

Don't bother. After 10 years as a member, solid credit scores, sizable salaries, multi thousand…read moredollar down payment, i still got denied for an average car loan. Imagine my surprise comsidering we have had multiple super low interest car loans through Chase. We should have just applied at the dealership. I'm sure this doesn't have anything to do with the fact that I'm a woman (major eye-roll). Beware- now there is a negative on my otherwise excellent credit report and I'll have to wait three months and just end up back through the dealership. What a nightmare- should have just started there and saved myself the trouble. Thanks for that Onpoint! I'm closing all my accounts now and moving on.

If I could give Mr. Sam Nejad a one billion star review, I would…read more My partner and I went in to Rivermark to apply for a loan and Mr. Nejad helped us through the process with the utmost kindness. He was very professional, while still being incredibly personable, and ensured that my partner and I walked away with what we needed. What could have been a very stressful experience was instead a smooth, friendly experience from start to finish thanks to Mr. Nejad. We truly could not be more grateful.

I was first helped by Cody, but unfortunately he did not seem to know how to do his job, and my…read moreissue was not resolved. Thankfully, I went to the next window where Meagon was working. She quickly and professionally took care of exactly what Cody failed to do. She had a great attitude, was friendly, and greeted me with a smile. Based on my experience, it seemed that either Cody needs more training or there may have been another reason for the difference in how I was treated. I felt concerned that it could have been related to my race or gender, although I cannot say for certain. I hope this experience is reviewed so all customers receive the same level of service.

Excellent! I recently needed some changes made to my policies, and wanted to save some money. Spoke…read moreto Tom, who patiently explained my options, and made suggestions as to how I could save. No rush, very clear, very pleasant conversation. Later got a call back from Annette, who spent more time finalizing the changes and making sure that I was completely informed. Best insurance agent I've found in many years. No pressure, patient and thorough. Highly recommended.

Used them for years. No complaints and all claims have been handled with out issues. So yes I am a…read morefan of insurance that just does what it suppose to do. Be quiet and pay claims when things go wrong. I call once or every other year and check on coverage. They call about once a year to try to sell me something more. They are polite. So no issues here. I would say if you insurance this office and Tom Quirk will do the job.

Lateef has been great for my family throughout our home buying process. I need auto and home quotes…read morebut was working all day and unable to talk on the phone. Lateef honored my request to email and text. Got the quotes to me quickly, then got the documentation to my lender quickly. Unlike my current insurance company, Farmers is charging me much less for the same exact insurance and I got a great rate on Homeowner's insurance. In my experience, Lateef answers quickly and gets the job done!

If zero stars were an option, that is what this State Farm office would receive…read more Our experience with Christine Jensen and Lateef Kirsten was extremely disappointing. We had our home and auto insurance bundled through this office, and the lack of communication and customer service was unacceptable. We were not given adequate notice that our auto insurance policy was ending. While a cancellation notice may have been mailed, it looked like a routine billing notice, and we never received a phone call, email, or personal outreach to make sure we understood that our coverage was being terminated. We were left scrambling to find new insurance because of a situation that could have been handled with a simple conversation. What is most frustrating is that this office had no problem contacting us repeatedly during a claim to request mileage information, but they could not make the effort to call or email us about something as important as our auto coverage ending. If they could reach out for mileage verification, they could have reached out about a major policy issue affecting their customers. When we discovered our policy had ended, no one took the time to explain our options, assist us with alternatives, or help us find a solution. We were left to figure everything out on our own during a stressful and time-sensitive situation. An insurance agency should be someone you can count on, especially when they handle both your home and auto policies. Unfortunately, this office failed to provide the communication, support, and customer service we expected. We would not recommend this office to anyone.

James did our taxes last year. He initially told me that he would charge me $795 to complete them…read more Later on he found that he had to also do a foreign earned income paper and said that his fee would be slightly higher to complete that. He ended up charging me $1399 and he filed the paper late! I complained that charging me $599 extra was not a slight increase in fees, but he would not negotiate with me. I found a new CPA to do my taxes (5 stars on yelp). She did an excellent job for only $579.

I have been working with Jeremy Shook for advice and tax services for nearly a decade, and Jim…read morebefore that. Close to another decade. They've advised me through new business formations, business partnership changes, life changes and it has always been a great comfort to know they are in my corner. Never have I had an issue or a problem. More importantly, I've never had a worry that the work wasn't done right. I recommend them to business associates and personal friends all the time. Cheri provides a friendly greeting whether I call or show up at the office, and I almost look forward to tax time for this reason!

During this challenging year we have had many changes, some have gone smoothly others not so much…read more Donna was one of the very smooth and easy transitions in an otherwise overwhelming search and understanding of the healthcare insurance industry. She is knowledgeable, compassionate and completely patient! I have never had to go and get my own healthcare and the daunting task was overwhelming when I started on my own with a Google search. I made a huge mistake of filling out a form for a site and then BLAM...my phone never stopped ringing! Thankfully, Donna and her group had been highly recommended to us and she was a blessing, I couldn't have done it without her! Don't do this on your own, get professional and immediate help from the Quintana Group in Lake Oswego!!

I have been with the Quintana Group for several years. Shane is fantastic and always has my best…read moreinterests in mind when we go over my health insurance needs. Prior to talking each year, he reviews what I have and is able to guide me through each step. Shane is always patient and knowledgeable. I never feel pressured or rushed and he always is able to explain the difference between all the different choices. I highly recommend this company!