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    Fidelis Home Partners

    5.0 (2 reviews)
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    Kelly Realty Services

    Kelly Realty Services

    (2 reviews)

    Kelly Realty Service (KRS) is a HORRIBLE property management company. Run away as fast as you can…read more If KRS is your property manager, switch as fast as you can to another property manager (we recommend Rich Bowman). We had KRS managing our rental property (single family home) for 7 years. We live in another state and for many years, KRS' service was just good enough for us to not pay close attention. We have several rental properties and it was our fault for not paying more attention to their lack of service from the beginning. The 2 key issues we had with KRS are: 1) KRS NEVER once answered our calls or returned our calls--for anything. We had to call from different phone numbers or pretend we wanted to hire KRS in order to get a return call. With email, similar non-response. Only after multiple emails would we get cryptic responses. We finally had to threaten a lawsuit to get timely responses as we were firing them and moving our business to another property manager. 2) KRS was ALWAYS a minimum of 3 months late on sending the rental checks--not because the renters paid late - they always paid on time as we learned once we got away from KRS. After we would inquire as to where the rental checks were, out of the blue, we would receive a single check with 3 months of rent combined.

    An absolute horrible company for both tenants and owners. Never makes repairs to properties. Left…read morecustomers without heat all winter. Can never reach unless payment is due. Never use this company.

    Anna K Intown Real Estate Services - Cabbagetown

    Anna K Intown Real Estate Services

    (109 reviews)

    Inman Park

    Chelsea Monaco Carlis with Anna K Intown was truly the BEST realtor we could have asked for. This…read morewas my husband and my first time buying a home, and honestly, I had no idea what I was getting into. On top of that, my husband works all around the state, so I was doing most of the house hunting by myself. Chelsea stepped in and made me feel supported from day one. She took the time to really get to know what we wanted in a home, what mattered most to us, and what we could realistically afford. She also paired me with a team that fit exactly what I needed, which made such a difference and helped everything run smoothly. Chelsea was so easy to work with, always responsive, and explained everything in a way that actually made sense. I never felt overwhelmed because she stayed on top of every step and guided me through the entire process. The biggest thing for me was trust. Chelsea never pressured me, not once. She gave honest advice, shared her real opinions, and always had our best interests in mind. Her personality is also a huge part of why this experience was so positive. She instantly made me feel comfortable, like I had known her forever, and like I was house hunting with a friend who truly cared. If you are looking for a realtor who is knowledgeable, patient, supportive, and genuinely awesome to work with, hire Chelsea. I would recommend her to anyone in a heartbeat.

    I used Anna Ks team, Ryan Todd in this case, and was beyond impressed. Attention to detail, open…read morecommunication, and availability to chat through questions was unrivaled. To say he and the team exceeded my expectations from an execution and customer service side of things, would be an understatement. I found my answer to if any friends or family ever ask me for "real estate suggestions"...Anna K Intown 100%!

    Elegance Realty

    Elegance Realty

    (8 reviews)

    Kemi was a "Godsend"! We were so fortunate to have found her in such short notice. We were heading…read moreup from Florida to look for a home to rent. When other agents failed to return my calls or emails, Kemi was prompt to respond and extremely helpful with our home search. Before arriving in Georgia, Kemi had prepared numerous listings for us to tour with her. She took time out of her busy schedule to help us find the right fit. She never relented in her search and kept sending us updates of listings to consider. Kemi was tenacious and determined to find us the right home, no matter how long it took. She was extremely hospitable, generous and sensitive to our needs. In the end, we were able to find a home to rent before leaving town. In addition, we gained the friendship of a lovely person and look forward to celebrating with her once we're settled in. So, if you're looking to relocate to Georgia and need a Realtor that will go above and beyond for you, I highly recommend Kemi! Thank you again Kemi for your hard work and dedication. You are definitely a rare find in such a competitive market like Atlanta!

    Working with Kemi has been a pleasure and almost felt effortless on my part. I was not in town when…read moreI was searching for housing and she took the initiative to visit all the apartments I was considering and do video tours for me (and some of these places were over an hr drive from her). She is very professional and knowledgeable of the real estate market as well as the process of signing a lease. I look forward to growing our relationship in the future!

    Carriage House Realty

    Carriage House Realty

    (9 reviews)

    We really love it here. We;ve been here for almost two years and we have never had any issues with…read moreanything. If something needs replacing or fixing - they come right away. We have never had an issue with pests and the office people are great.

    The worst possible experience I could ever imagine with a realtor. They have absolutely ZERO care…read morefor the health and safety of their tenants. Riner Gay was our property manager, and he frequently swept major issues under the rug with zero urgency, constantly stating it'll "get done when we can get it done" and "there's only so much I can do". He promoted an extremely negligent and unsafe atmosphere as the property manager, rarely showing any sort of remorse for the immense amount of issues with our home. We had our water cut off for over a week in the middle of December due to them not properly labeling where the water meter and lines were, as some workers cut it. He showed ZERO care, urgency, or apologies, and advised to find somewhere else to shower and clean my clothes in the middle of winter. We had our dilapidated home quite literally fall apart, as the moldy attic and roof caved in in our kitchen, resulting in weeks (probably a month or so) of an open ceiling in our kitchen. Again, they frequently called our work orders towards it "not mold" even though mold was found after the water damage became so severe our ceiling caved in. We had been placing water damage requests for over a year. Not to mention multiple studio apartments had zero ac for weeks to almost 2 months in the summer, with no coordination or response from maintenance on when that it would be fixed Maintenance requests for any reason were frequently ignored and not addressed in any sort of timely manner. During a storm a rotten tree next to our home collapsed, resulting in a dangerous hanging tree on a power line for months until a resolution (did not even take it all off the line). They never even actively cared to fix it, Riner just said they were "aware of the situation" and "vendors have been notified". Not to mention the home was NOT clean when we moved in, doors were off hinges (replaced multiple times in 2 years), literal holes in the wooden floor, loose caulk and paint everywhere, etc. They charged us for these holes in the terrible finished and placed wooden floor after we left too. We even made multiple attempts to respectfully go in and talk to both Riner and other managers at Carriage House, where they made every attempt to shoo us away and show no care in the slightest. We made multiple reports to the GA Dept of Community Affairs about Carriage House and their shady business practices to no avail. They very rarely answer the phone, and you have to spam them with voicemails and calls before they even attempt to respond, frequently patronizing you and gaslighting you into thinking you are the issue. We as students were exploited and taken advantage of in any way possible imaginable, viewed with irritancy as pests, not as paying tenants. I cannot stress enough, Riner Gay and Carriage House Realty do NOT CARE ABOUT YOU! I genuinely believe they paid some people to give positive reviews, as these practices are company wide, and I have heard many horror stories from others about CHR. They will exploit you in every way possible to make money, and I would advise you to read this and think long and hard before ever entering any sort of lease or contract with them. I'd give negative stars if it was possible.

    Fidelis Home Partners - realestatesvcs - Updated May 2026

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