I am so happy I found this place. I was bringing my Lily to a place in Clearlake that was making…read moreher miserable. Every time I picked her up her was like Please Mom Get Me Out of Here!!! And the lady cut her so short even though I wanted it short she razor burned her so Lily Inched so bad that her skin was so red and chaffed. I was told about these gals so I thought what the heck let's go and I will never go anywhere else again. They are wonderful. Thanks for taking the time to sit with me and my baby girl and making her feel welcome.

This is a great place to get our pet food, treats and toys! The owners and staff are knowledgeable…read moreand friendly. Juwon, the groomer, does a wonderful job on our Cockapoo, Oliver, and he is so loving to the animals. I love that they are open 7 days a week.

Wonderful pet shop. The pet bath is also nice. It has everything you need to give your dog a good…read morewashing! The store has lot of toys, treats food and much more!The staff was very nice and helpful.

I just had my doodle done at Debbie's for $180 . My request was no bare skin , he has a skin…read morecondition. Got him back and there is a patch of bare skin on his belly . I called to ask why no trim guard was used and there is a bare skin . Debbie chews me out and bitches how had it is to cut a dogs hair . Again $180. She then ends call but doesn't hang up. I listen in as she bad mouths me and other customers. Careful Cloverdale she is coming for your money , not customer service, from what I heard on the phone , pretty much hates the customer and seems to have low opinion of dogs. Strange considering what she does for a living . I'm sure she will take your money and treat your pet baby poorly.

Always amazing. Great customer service always from owners Rita and Vincent. Also the staff are…read moreamazing. They will order a product for you to not carried. So nice to visit them always. Also gave my dogs a huge bag of cookie treats!

Absolutely love this place for pet feed! I usually come here to get rabbit food and even purchased…read morea rabbit from here years ago. My siblings come to get feed and other things for her chickens from here. Always well stocked.

Heather and her team take the best care of my Maltipoo, London. My pup was a rehome situation and…read moreher early life was challenging. She came to us scared to death at 4 months old. Heather made a plan to gently help London understand and get accustomed to the grooming process. Heather has helped me and my family understand London, her breed, her needs, and tips tricks and hacks that make caring for her at home a breeze. I love that The Bark Side is so on it that they give me London's groom schedule for the whole year so I never have to wonder when her next appointment is or have to keep up with booking it myself. Highly recommend.

I've been taking my dog's to Heather for many years. Up until now, she was professional and…read morefriendly. She made a scheduling error ( confirmed 10:30 apt. but was actually 8:30. ) She offered to get us in at 12:30 which was going to be difficult for my schedule. Upon me sharing my concerns, she basically responded saying if we didn't show up, we would still have to pay for the apt. I made changes to my schedule and took my dog in. Heather was so condescending when I dropped off and picked up my dog. I left thinking she must just not want my business anymore. As I've read other reviews in here, apparently I'm not the only customer that she is condescending to. And, if she is like that with customers, how is she treating your pet? I'm at peace with my decision to move on.

I had a great experience from beginning to end! I was so impressed with how smoothly everything…read morewent from scheduling online, to speaking with someone right away, to signing the release, to the beautiful grooming job Daniel gave my difficult cat! She looks amazing in her lion cut and is so happy! Thank you so much! Worth every cent!

Had my Maltipoo in for grooming yesterday. Unfortunately, it was immediately clear she had not been…read moreproperly bathed or groomed. She still had mats on her chest, her sanitary area was untouched, and her ears were not cleaned. Overall, the service was very poor. Update: Approximately 24 hours later, on a Sunday morning, the groomer unexpectedly showed up at my home upset about my Yelp review. This was extremely unprofessional and inappropriate. During this interaction, I was told that they do not comb out mats and that doing so would be "cruelty to animals." I strongly disagree. I have been a veterinary technician for 40 years and have never encountered a professional groomer handling feedback -- or basic matting -- in this manner. Between the incomplete grooming and the unprofessional follow-up, I will not be using this company again and cannot recommend them.

Will never call this company back. I called to set up an appointment. The person on the phone said…read morethey would call me back in 5 minutes an hour goes by and I call back. Once again I'm told Ithey would call back in 5 minutes and hour goes by. I should have known better but I called back. Set up an appointment and the person never showed to clean my tank. Won't do business here, going to call local pet store Cesars and have them clean my tank. If I could rate a zero for customer service I would.

Highly highly recommend! Timely, courteous and extremely knowledgeable. They helped with design,…read morehandled the installation with zero hiccups and I will definitely only be using them for regular cleaning/maintenance.

For context I had just adopted my Border Collie Sammy around 4 weeks ago. I was very nervous to…read moretake him to any groomer as I was unsure of his past and how he would act. After arriving, I was pleasantly greeted by Grace and was made feel very welcome. Everyone in the lobby said hello to Sammy and gave him some pets. They explained the process to me and promptly took him back to get groomed. The whole process took around an hour or so, and he came out smelling and looking great! And lastly, the pricing was great! I spent around $100 total for their basic hygiene which includes a bath, nail trim, teeth brushing, and ear cleaning. I also added on a full blow-out as he sheds quite a lot! I felt I got great service for my money and was happy. Overall, I would definitely take your best friend to Scenthound Petaluma. They clearly love their job and are about you are your animal. Shout out to Grace!

After coming for two years with no issues, in the last six months we've ran into some problems…read more They started asking for medication to calm her for the appointments, which we did. They are now saying that the meds are not enough. She was dismissed saying she needs a "1-1 mobile groomer" but they can't provide me with any names of recommendations. I'm sad because we had really great experiences for a long time before this but clearly the groomer working now is not as experienced as they had in the last.

I have taken my pet to Solano-Napa Pet ER Clinic many times, but this time was a very short wait,…read moreand his checkup was fast and smooth.

I was greeted quickly and given an appointment and I waited only about 15 minutes before Abby was…read moretaken for an exam. It took 10-15 minutes more for the vet to talk to me about the issue and a plan. It took much longer for the procedure, but my dog needed sedated and time to wake up. All in all, I felt my dog was well cared for by a competent team at an emergency clinic. I was prepared to spend much longer in that scenario.

Dr. Hatt is the best. She's so genuine and kind. All the gals in the office are so sweet as well!…read more And I'm so glad she's closer to where I live now! They don't rush you out of your appointment, are able to give honest quotes quickly and are very accommodating. My cat, Winx, seemed to like everyone there as well! Can't ask for anything else, really. Sure the place could use a little paint or updating, but I'll take scuffed up paint and honesty over rude and judgmental any day.

I used to love Yolo Vet, but since the new owners took over, the place has gone downhill fast. It's…read moreclearly under corporate control now, and the focus seems to be maximum profit over animal care. My recent visit was a mess: the entire front office was covered in visible mold, the exam room was filthy with dog hair everywhere at 9 a.m. (before any real appointments), and they were severely overbooked with drop-off appointments, leading to long waits and rushed service. They tried to upsell unnecessary services and charge for things that felt pushed just to pad the bill. It's heartbreaking to see what was once a caring local practice turn into this. Corporate greed has completely overshadowed any love for animals. I won't be returning and can't recommend it anymore. Find a truly independent vet who puts pets first.