Doctor Ficco was amazing and made my experience at my first visit at the chiropractor great!
The receptionist, on the other hand, was the worst experience ever. Not only was she rude but did not have the patience to explain my charges. I was told, by her, that i would only be charged $150 plus copay prior to my visit. Instead, i get a $410 charge plus copay after my visit. Called many times and left voicemails. I finally went in during my lunchbreak. "Hey, I've been trying to call you and your brother. He must not have paid his phone bill because it says this person is not accepting calls". That is a lie and rude to say in a public setting. She continued to explain in a rude tone and also tried to make me feel like I lack intelligence. If you have any questions regarding charges/insurance, she will confuse/lie to you. Although I want to return, I will not until the receptionist is replaced. read more