From start to finish it has been a pleasure doing business with this FANTASTIC company. Our couch…read morelooks great! Thank you all, everyone who had any part in the reupolstering of the couch. Alll of our emails and phone calls were answered promptly and courteously. The fee for pick up and drop was nominal and helped out a lot. The textile selection was endless. And with so much to choose from, and honest opinion on longevity of the product was helpful. Delivery and drop teams were polite and very conscious of the furniture they were moving as well as the home in which they were moving the furniture into. I loved this couch when I bought it in 1997. But all the moves and climates took a toll on its insides but not its bones. I only had purched enough fabric for the seat cushion, back Euro pillows will be the final addition to this grand lady. Thank you again, everyone at Young's Upholstery!

I took the headboard of my bed to have reupholstered and Young's did an AMAAAAAZING job and for a…read morevery reasonable price! I'll also add, they said they were backed up and would not be able to finish it until the following month. However, they did it in about half the time they told me they'd be able to get it done and I could not be more happy with their work! Oh and I have to mention that April, the lady at the front desk, was also extremely helpful, polite, and professional. Thanks so much, job well done guys/gals! :)

Great work, impeccable Attention to detail…read more Great customer service He replaced my 91 Camaro top and fixed my drivers side seat, as the cushions were worn. Joe is the my hero !

JOE retired and this is NOT Joe's though it still uses the name. I stopped in and showed him a…read morephoto of a chair I needed re-upholstered. He told me he could do it. I called and asked when I could bring it in and he said any day 7-4. I brought it in and he claimed he never saw the photo and wouldn't honor the price he gave me. He was horrible and I would never recommend him. It is NOT Joe. Joe retired.

I have contacted "customer service " a week following my HUNTER DOUGLAS Install(last year) with no…read moreresponse. Taking note of the busy time of the year in addition to the company's move, I submitted another email customer service note. *Following the holidays, I had planned to inquire about my installation and expertise concerns. They saw me coming, and the saleman switch took it's turn. (Life issues took over, so here I am completing this year old draft REVIEW.) Hunter Douglas PRODUCTS are great products. BUYER BEWARE of your installers, especially the ones with whose name changes every so many years. Best wishes the holidays are coming. You want your homes and spaces lovely, well guess who wants as much of your $$$ as they can squeeze out of you.

Just a comment that I called this company to help me with a fallen shade that I mistakenly thought…read morewas a Hunter-Douglas shade. Mark, who took my call, quickly determined I had a different brand of shade and referred me to another local company that could better assist me; providing me with a point of contact and phone number. Cheerful, helpful service! Much appreciated.

I called and got in within an hour. Nancy's team was able to help with an emergency repair of a…read morecushion and completed the project with no issues. I'll be back!

if i could give this business a 0 i would have, ....here is the story....i have been trying for…read moreover 10 months to get nancy to upholster 7 chairs, i have sent texts, made phone calls, then the texts go unanswered for weeks and weeks. she may be good at what she does but horrible answering phone calls, returning calls, answering texts and returning texts, this lady is a questionable business person or has memory problems one or the other, because this is a big order and i just cannot get responses from her for over 10 months!!....very very frustrating. maybe she has so much business she does not care, but the person answering the phone named katy is great, nice, friendly, maybe she is running interference for nancy....katy always says nancy will get back with me asap.......crickets now for months. when i do get a text response it is always 'i am waiting for material to come in, when i have not even picked out a material yet !!.....whattttt ??........tired of waiting for months and months !!.....really...........sad way to run a business....very sad. hope nancy reads this and fixes her procrastinating habits....my wife and i going elswhere and i would suggest if you read this you do the same.

Great Customer service and also great prices!! Highly affordable and also they can make just about…read moreanything with about a 7-14 day lead time.

10 years in the Navy. I finally get a paddle and they spelled my name wrong, even though they were…read moregiven my name sheet sent right from fltmps. My shipmate who ordered reached out and they said there's nothing they can do. I spent $125 on this and they won't even make a new one with the correct spelling of my name? Unfortunate. I won't recommend this company to anyone who is getting anything customized. Product would've been nice if it weren't for the fact that they're unwilling to replace their mistake. Then the owner wanted to lie on Google reviews and say i had an email with the name "Jeffery Mitchell. " There was never an email chain. My coworker physically gave printed sheets of paper from fltmps with our names printed on it and when she called to let them know there was an error and their response was that there was nothing they could do about it now. Please explain why, if there was an email chain showing the name given was Jeffrey Mitchell, my paddle says "Jewel" Instead of Jewelle. This is a prime example that even as a civilian, the chiefs mess cannot be trusted. I hope those who "google it out" find this review helpful.

Wilbert's is amazing. I bought a chair from a garage sale that needed more love. I found wilberts…read moreon google search, and although there isn't a large presents on social media, I thought I'd give them a try. I am so glad I did. They turned my $10 stained/hole filled chair into a piece that will be with us forever. You can tell they take pride in their work and really appreciate what you bring them to be upholstered. I will definitely be recommending anyone to them. And I will definitely be a returning customer. Thank you!

Where to start... First, before I get into my personal experience, I just want to say that this…read morestore is filled with amazing items. The best part is that most of them have not been fully redone yet. This means that you can choose to purchase the item for less and restore it at a later time OR you can set a budget on what you want to spend to restore it and work with Susan to do so. That also means the items will be restored to fit YOUR vision which I think is so cool. The pieces aren't in there final forms yet so that whoever takes it home can truly make it their own... or have a great deal on a piece they would never have dreamed they could ever own! Highly recommend going here to check it out for this fact alone. I found Susan through Facebook Marketplace and she had an amazing deal on a piece that my wife had been searching for FOREVER. We're a small military family stationed a few hours from her store and she went out of her way to bring this amazing piece out of storage and set it up beautifully for us even though we insisted she did not have to. Truly went above and beyond to ensure we could make a good decision on the item. We weren't 100% positive we would buy until we saw it in person and wow was this everything she had described. Perfect condition and it had the original side tables as well and all under 2000. We knew right away after coming in person that we would be buying but we were uncertain on if we would get it upholstered. My wife - always a little impatient to see her vision come to life - wanted to get it done in a fancy but hard to clean fabric. Susan thankfully convinced her that it would be better for her to save the money until after our daughter was older or pic something easier to clean. She could have made a quick buck but instead chose to look at our small family, give us her honest opinion, and help us see the bigger picture. It honestly was 100% the right choice - It is a smart decision to wait until our child is bigger (and not a huge mess maker!) and I am so glad Susan convinced my wife to wait especially now that we are considering expanding our family. She could have made that extra money off us but she wanted what was best for us. Can't thank her enough for that. After we purchased, we had to figure out a way to get this huge beauty up to our home several hours away. Susan took the time to find the best deal she could with a mover and saved us a ton on moving costs. I paid more to have something moved 30 minutes away then what we paid to have this brought from HOURS away to us! I couldn't believe how good of a deal she'd gotten us. This couch is my wife's pride and joy. She wants to go back asap to purchase more items to go with it next time we vacation near Susan's store and I agree with my wife. Susan was so kind and amazing to work with - If you are a person looking for a piece you have dreamed of for a long time (like my wife) or love mid-century furniture for a great price and good customization, look no further then Richmond, VA at Wholly Mid-Century. Susan will look out for you and help you find what you're looking for! Thanks again for the amazing piece Susan - My family will cherish it for a long time to come.

Great small business whom I would highly recommend!! Susan goes out of her way to please her…read morecustomers and that's a rare find in today's society.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone l, so without further explanation let's begin!. I have been dealing with this business since I can remember, probably ever since I've moved south to Virginia. I have been wearing gold jewelry for as long as I can remember, jewelry has always been something that caught my eye since I was a youngster growing up in NYC!. Every time I have a snag, an accidental break or anything damaging to my prize possessions. This is where I go. She is dead on in jewelry repair, I have been a faithful customer for so long that anytime I bring her some work, she repairs it right then and there for me with little waiting time in between. I'll just give whatever I have to her and she'll go to work as I stand there. We chat about what goes on and what happened in our lives recently! Not only is she a god fearing woman but she has a heart of gold, so polite and professional, yet she has a great sense of humor to go along with her charm!. As long as I'm in the state of Virginia in the 7 cities area and I need jewelry repair, this is my go to spot. Hands down! So if you're ever in need of jewelry repair and you're in the area and you don't want to have your jewelry sent away for weeks to have it repaired. Then come see my friend. She is located in the Chesapeake Square Mall in the food court. You can't miss it. She also repairs watches and has a great employee who assists her!. You heard it first right here! You're welcome because you're be thankful towards me that you stopped here!.

DO NOT GO HERE! I went in for a simple repair, replace clasp on a cheap bracelet, something that…read moreshould cost around $5. They quoted me $30 and talked to me like I was stupid. Ridiculous!