Already planning to go back and pick up some things that caught my eye yesterday when I was in the…read morestore. First off, it is so inviting. Greenery and cute curated goods to look at. The store is big enough to move around in easily, but not so big that it is overwhelming. The buyer for this store should be commended because I wanted to buy everything. If you need a gift for someone that isn't run of the mill, this is the place to come. They even have a build your own succulent arrangement or terrarium area. I didn't do that, but it seemed like the options were endless. I did purchase a beautiful pothos plant . But they have baby goods, stuff for pets, funny and kitschy journals, mugs, posters, jewelry, clothing. So really, you could spend quite awhile browsing. Staff was friendly and greeted my husband and I and were welcoming. A definite must check out if you are in the Deep Ellum area.

such a cute shop!! the employees are super friendly and they carry a wide range of products for…read moreeveryone from plant nerds to appreciators for a reasonable but definitely boutique price. the plant bar is such a cute concept too, and i love the indoor/outdoor vibes of the space!! this isn't really a substitute for a ruibal's or calloway's as far as plant selection goes but great for supplies/accessories/lifestyle. perfect for those who want to explore deep ellum in the daytime.

What a beautiful store! We went in looking for a certain table and were greeted by John Paul. He…read morewas so helpful and showed me a different base for the table that I liked more. In the store there's a dedicated room to chairs, table tops and bases. Every style is also somewhere in the showroom. We were able to see exactly what we would be putting together. John Paul was fabulous and we could tell he enjoys helping people choose their furnishings! Definitely visit this store and ask for help, you'll be surprised how much there is to see!

Best quality bed frame I've ever seen. Made to last a lifetime. Bought a beautiful eight drawer…read moredresser and two nightstands also. Again, very high quality. Craftsmanship at its finest. Yes, the bill was high but the quality and style was well worth it. No high pressure sales people. Highly recommended !

We're relocating to the area and had heard that Serena & Lily matched the coastal vibe we're going…read morefor in our new house, so we stopped in to browse dining tables and chairs. The showroom only had a limited selection of dining pieces on display, but they did have a nice variety of sofas, accent chairs, and bedding options to look through. We were offered help while browsing, and appreciated that the sales team was attentive without being overbearing.

I really enjoy coming to the Serena and Lily store! Everyone is so knowledgeable and helpful,…read moreespecially Katelyn and the manager Sean.

I've purchased several sets of B&B sheets and stopped by the store to pickup an additional single…read moreflat sheet. The staff working tried to sell me an entire sheet set when I only wanted a single sheet to replace one that's worn out. I told them this, but they continued trying to sell me an entire sheet set and stated that B&B doesn't sell individual sheets. I told them that B&B does sell individual sheets online which they then changed their story and told me that's true. They then said they didn't carry the flat sheet in store and that I would have to order it. No offer to order it for me or assist me in any way. B&B offers great bedding, but this store is pointless if it doesn't carry full stock and I have to order online by myself any way. Do yourself a favor and just order online and save the drive unless you want mediocre customer service and upselling.

From the owner: Welcome to our home. We're thrilled to share what makes our fabrics and designs different and…read morespecial, so you get your best night's sleep. From day one, we've invested in 100% organic cotton. It offers a better life for the people who grow it, and it makes a better product for the people who use it. We make the bedding we want in our own homes--made with greater care to be softer and longer-lasting--and we spare no detail in perfecting every layer. From design tips to a complete plan for building your dream bed, our Home Styling Team provides custom recommendations, featuring swatches and product pairings, at your convenience.

This store is incredibly beautiful and well-lit! This would be a wonderful location to go and pick…read moreup a gift for someone of any gender or age! Their selection is great. They have clothing, home decor, stationery, baby items, holiday decorations, and other items. They also had a opening to pop over the business next door- which is a sustainable store. We loved browsing there as well. The service was fantastic and the employees offered us water multiple times throughout our visit, which was so needed in this heat! The items were on the higher side of the middle price range, not too pricey, but definitely enough to not buy everything you see! I prefer this type of mindful shopping. I loved it!

It's such a shame that my sister and I didn't have a good experience because this is such a cute…read morestore. I assume the woman who treated us this way was either a manager or the owner. She was an older white woman with short hair. When my sister and I walked in, she didn't greet us. Instead, she looked us up and down and walked away. We immediately felt disrespected, but we decided to continue browsing and see what the store had to offer. After a while, one of the other employees did eventually ask how I was doing, which I appreciated. However, the initial interaction really left a lasting impression. I had heard other women of color share similar experiences at this store, which was actually one of the reasons it took me so long to shop here in the first place. Unfortunately, my experience seemed to confirm the concerns I had heard from others. It's disappointing because the store itself is beautiful and has such a great selection, but the way we were treated made the experience uncomfortable and unwelcoming.

Such an enjoyable experience for my first time in Dallas. I was able to get cute gifts for…read moreco-workers and loved the relaxed vibe of the store with lots of treasures!

Just found this little gem in my neighborhood and I am OBSESSED. Will be my go to place for…read moregreeting cards now!! I bought 6 and found random excuses to mail them out already haha. Expensive but worth it!

New location, same fantastic stuff!…read more One--champagne while shopping is very effective with me. I will buy something. Two--all price ranges. If you want to spend $15, they have it. If you want to spend $1500, they have it. Three--what the hell do you want, look at one and two. So, I usually end up with, jewelry, clothes, lotion, candles, funny books, stuffed animals, home decor, gifts.... You get the idea. Go be fancy.

Great variety of merchandise and excellent customer service…read more My "go to" for gifts ( for myself and others)

We wandered in on a random Weekday and the place wasn't busy…read moreso we browsed and chatted with a lovely woman and young man. The store and the people are delightful! Definitely go there and give them money! Support excellent local small businesses and great people!

What a great spot for vintage treasures, the prices are affordable and the stuff is unique exactly…read morewhat you want to see in a shop. I had stopped by on way back home to Phx and i'm glad i did. I found a super cool lighting fixture that I had to have but I was flying ugh. The owner offered to ship it to me which was nothing short of amazing and friendly customer service and because IYKYK most people in places like this can be a little snooty. I would say just stop by and take a look you won't be disappointed

Cute litte home decor store with all kinds of creative Texas souvenirs. You can't ell they put…read moreeffort in every selection

This store is soo cute! Every gift I buy is going to come from here going forward. I want…read moreeverything! They have super cool cards, pots, glassware and other lil knick-knacks that are totally necessary.

I LOVE this store - nestled in Highland Park Village!…read more Ever since I moved to Big D and bumped into this store, this is one of my key go-to place in picking up unique, sweet, whimsical, and fun gifts for my girlfriends birthdays and for baby showers! I love their displays and the ambience of the store a lot! Always helpful and congenial is the staff! A wide selection of gifts to choose from - nothing I wouldn't like receiving myself! And, best of all - they gift wrap whatever bought beautifully! I am looking forward in visiting it and find that perfect gift for that specific special occasion again soon! Cheers!

I never write reviews but was so shocked by my experience at Madison that I feel it necessary to…read moreshare. I created a registry online for a bridal shower but with limited options online (which I have no problem with), I thought it would be beneficial for me to go in person to add items or at least create a list of recommended items to facilitate the gift-buying process for my guests. When I went into the store, one of the women at the register could not have seemed more displeased or bothered to be helping me. She was irritated that I had created an online registry in the first place and that I was in on a Saturday without an appointment. I reiterated that the intent of my visit was simply to add a few items, not to choose China and table placements (which of course would take much more of their time and attention). Neither women offered to help me (they weren't helping anyone else) but told me to just come back on Monday and to call the girl who is in charge of registries. I left completely amazed at the clear lack of interest to help me (or at least attempt to be nice and apologetic for not being able to help me), the rudeness, and the absolutely poor customer service. Madison has the cutest things (hence why I was going to register there) but unfortunately, because of this experience, will be very hesitant to return.