This place is my new go to for boat issues! Had quite a few fixes needed on our boat, and they did…read morethat and more! Mike was very good about explaining all he had done and how the boat will perform now after the work. And Kevin and Danielle were so nice and accommodating to me with communication via phone and email. All three were so helpful and informative on my boat needs. And they gave me lots of goodies, extra boat plugs, floating keychain, gas cap opener, a fresh shop towel, heck even a Gatorade upon leaving for my drive home. Will definitely recommend and great job to Kevin's!! You've made a new friend!

Kevin fixed the issue with my motor and it is running like a dream. Way to go, Kevin!read more

What a great experience working with this company. Coty in particular at the Kemah location…read more Purchased my boat from VIP sight unseen and Coty was very helpful with answering all questions I had as well as sending additional video and pictures. Also referred me to a great surveyor and trailer salesman. Purchasing this boat all the way from Hawaii made it a breeze. I HIGHLY RECOMMEND this company and if your at the Kemah location. Ask for Coty!

Great location at Surfside Marina in Freeport. Largest selection of performance offshore center…read moreconsoles in Texas. Certainly recommend!

I sure miss Mike and the gang at Finish Line, great people, very friendly. The old place just ain't…read morethe same without them. Bought my 1st new boat from Mike and would do it again.

Mike and his family and team do an outstanding job in servicing our boat at a fair price.read more

Very friendly, knowledgeable and experienced…read more Helped me out a lot with a salt spray issue on an older cat.

They are always reliable to get things fixed. They stay pretty packed so make sure you're ok with…read morethier time frame before dropping your stuff.

Chuck,the owner of leder marine is the rudest guys I've ever met in the boating and yacht…read morecommunity. He doesn't stand by his work and actually cussed me out for asking when my boat might be done.he is a horrible person and even worse business owner.

We arrived at the Freeport boat ramp to find our trailer wheel coming off the hub. We called Leader…read moreand Chuck got us setup for a repair right away. Trey took good care of us and even stuck around for us to get off the water that evening so we could pickup our trailer when we were done fishing. Great service from these guys. Highly recommended.

Awesome customer service! The boat wouldn't start when we tried to get it in the water the Friday…read moreof Memorial weekend. Chris answered after hours and took us in first thing Saturday morning. He stayed after hours to make sure our boat was all set once the fuel pump came in. We were able to come back down from Houston this weekend and enjoy the water. Boat ran perfect. We will be bringing the boat down from Houston for further boat services. We can't recommend Chris and his crew high enough!

Chris and his team were outstanding! Couldn't ask for better service. We showed up with an…read moreelectrical problem on our boat and Chris quickly diagnosed it and fixed it immediately. We were in and out in an hour and half. Without the repair our 4th of July holiday fishing trip wouldn't have happened.

Had the perfect experience buying our first boat at Boats, Etc. Cannot say enough good things about…read morethe professionalism, wealth of knowledge, and outstanding customer service from the GM Dylan Gwin. We are so happy with our new Sportsman 227, that we are customers for life. If you're trying to find the right bay boat for the area, Sportsman is the way to go. The 227 is a perfect family fishing boat at a great price point. Dylan does a fantastic job of getting your boat ready, and walking you through every detail of the boat to make sure you feel comfortable before going out on the water. Dylan is honest and knowledgeable, but doesn't pressure you during the process. He stands by his boats and is willing to go the extra mile to make sure you get exactly what you're looking for. Bottom line: If you're looking to buy a quality boat from a dealer you can trust, look no further than Boats, Etc.

Not going back again - EVER…read more I brought my boat into Boat's Etc after reading the reviews posted here. I brought my boat in thinking there was a problem with my motor's lower unit. Brock was very professional and polite talking with me about the issue and after showing him my video of the issue (noise in lower unit) he told me I probably don't have an issue with the lower unit, it just was prop chatter. After reading the reviews on line and hearing that their mechanic has X years' experience and was really good I asked him go ahead and check out the lower unit and also check on another issue I had when I ran the unit at high RPMs. Why not, everyone has been happy with their service, right? The phone call came back that the lower unit was indeed fine, however the VST filter on the motor was clogged and needed to be changed out. Also was the recommendation to do the "100 HR" service all would cost $X,XXX. Keeping the mindset that I wouldn't be screwed over, I said go ahead and do it. But after thinking about it and the fact that my company is laying off people right and left (google GE layoffs), I called back and said I didn't want to do ALL of the service items they suggested as some have already been done a month ago (by me). Brock worked with me on cutting certain items out that weren't related to the VST issue (replacing anodes, lower unit oil change, spark plugs, etc) and revised the price. Happy with the price and removing things I didn't want to do I said ok, go ahead do the work. I received a call back 15 minutes later and was told, "The mechanic doesn't want to half-ass the job. EITHER YOU DO EVERYTHING HE SUGGESTS OR HE WON'T WORK ON THE MOTOR." Dumbfounded, I told him things that he wanted to do were already done a month ago. The mechanic didn't care, if he was going to work on it, whatever he suggested needed to be done to the motor HAD to be done. I told them I'd call them back with my answer and hung up. The next day Brock called and left a voicemail saying he'd thought about it and had another offer but it was "the best he can do". I picked up the boat as fast as I could, paid the diagnostic fee and will never come back. My motor is 14 years old and I (not the mechanic) own it. If I can't decide what work is done on it, than I will not do business with that company. This is the first time in I've ever been told by a mechanic or any service company that if I didn't do what they said they wouldn't work for me. I'll likely get a reply with an argument that what the mechanic suggested was all related to the VST/fuel issue and he was just trying to do things "not half-ass". Problem is, changing anodes and oil in the lower unit HAS NOTHING TO DO WITH FUEL!

Bad experience ! Mike is a knowledgeable and nice guy but the young kid Donavan is the one doing…read moreall work and he is not competent to be working on boats maybe mike is getting to old to run the business but these young guys who don't care about the work and business make it a bad experience !! I have 5 receipts to show I been here and had my boat repaired here each time I left with the same problem I arrived with this Donavan guy just replaces random stuff and sais it's fixed ... well after 5 times of dragging my boat there and 1500$ for nothing to be fixed I'm pissed and will never send any business here ... I don't recommend bringing your boat here I have nothing but wasted time and money here !

Do not consider leaving your boat and motor with Mike at Bartletts. He overcharged me and after 3…read moremonths completely destroyed my tilt and trim. He does not have an authorized mechanic. Kid with no experience. What a nightmare.

Everything!! No QA/QC... they say it's fixed and happily take your money!! It's not gonna be…read morefixed!! Walk in, it's the most uncomfortable feeling place I've done business. And not good..,

The most careless, incompetent place ever. Took boat in for steering and limp mode, only to find…read morethat the steering was backwards. Apparently, these people just putter around. They don't check their work but charge mega-bucks. Backwards steering? Who does that? After thousands of dollars and a lot of aggravation, I recommend finding someone else to fix your boat. If these are the boat experts, caveat emptor, buyer beware.