It seems only in small towns you find businesses and people like are at Rockport Marine. Now, you…read morecan find lower prices & larger selections elsewhere, but what you wont find is knowledge, customer service and the mindset of building, fostering and maintaining relationships. I have been coming to Rockport Marine for a few years for parts for my boats and older motors. When it came time to re-power and I talked to local guides and others, the universal answer was "to go to Rockport Marine." Re-Power estimate was spot on with invoice even though they missed a couple items needed and even replaced an item they said they damaged, even though it was minor and only cosmetic and likely a result of the age of the item, not technician malfeasance or carelessness. Jeff insisted they replace it on their dime against my objection to do so as I didn't feel it warranted. Now, there were a couple of minor issues upon delivery which when found they owned and promptly corrected. A man 's or business's ability to own up to their mistakes speaks to character. Support after the sale has been epic as well, thus far and I expect in the future. The owners of the business are on site every day they are opened and will step in to take care of you if they need to, another quality not found at larger big box type places. Like one local fishing guide told me, I will tell you. Go to Rockport Marine and go nowhere else. If they don't have what you need, wait for it and let them get it. The marginal amount more you might pay is worth the level of service and support the provide.

Service long after the sale.....another uncommon experience that's not forgotten here…read more So it's been over a year since doing a re power on my boat. The new steering wheel installed by Rockport Marine as a freebie add on was getting loose and wiggly (that's a technical nautical term lol ) . For other reasons I decided to upgrade it to a smaller wheel to improve clearance between the helm and the seat. When the new one came in they assisted in what should have been a simple install that turned into a bit more. Upon inspection of the old wheel it was discovered the quality of the welds on it were sub par. Now I didn't ask for this, the owner told the cashier at ring up to only charge me the dealerships cost for the new wheel not retail price. This after a free assist in install. He said he was disappointed in the quality of the original wheel from a reputable manufacturer and the inconvenience it caused. This is service long after the sale. This is how you build lifelong relationships and customers that feel like family.

I found Capt David Beckham through a reference and have been delighted with his services. I tried…read moreseveral other for my Yacht repairs without any luck. He's the best.

From the owner: Our company provides marine maintenance & repair services, specializing in inboard engine vessels…read moreof all sizes. We are located in Rockport, Texas but service the surrounding areas including Port Aransas, Aransas Pass, Ingleside & Corpus Christi. We also provide Captain Services.

John fixed my Yamaha By replacing both fuel pumps and some…read moreelectrical issues all at a fair price. Excellent service!

I've been looking for an honest and reasonable outboard mechanic in the Rockport and Aransas Pass…read morearea and was lucky enough to find John Chandler. I knew I needed my water pump changed but he went above and beyond by addressing a couple other issues that I failed to mention when I brought him my boat. He fixed everything that needed to be addressed quickly and at a very reasonable price. I would strongly recommend John to work on your outboard engine as well as to any of my friends.

Don't ever use seeing jobs horrible cushion rip two days after I got him back his third time and I…read morehad used him and every time I've had trouble plus I seen him driving with kids in the car is crazy blocking running people over or almost .

Needed my Suzuki motor repaired on my boat. He was able to come out and get it fixed quickly and…read morefor a fair price. Thx

Came to my house and rebuilt the steering on my boat. Very responsive and priced fairly. Will use…read moreagain.

They don't get any more straight up than this. If they can help....they will. If they can't…read morehelp...they'll let you know it up front. They won't waste your time except with fish tales :)

AVOID!!! They tried to scam me on a genset rebuild a few years back. First quote was $800 saying…read morehey its only nuts and bolts. So I left it with them. A month later with no response I checked and found it was torn apart on the bench just sitting there rusting in their shop for several weeks already. They informed me that the price had suddenly and mysteriously become $2400 and if I did not like that they would just put the parts in a box. I asked them why triple the price. They said the pistons had grown hair and it would be really difficult to repair. That upset me so much that I decided to just do it myself instead of paying half the cost of a whole new genset just for a small engine rebuild. I did the job myself for 400 in parts and boring fee. Took me about a weekend to finish after parts came in. Needless to say it runs like a top now and that there was nothing especially difficult about the job. Stay far away from this bait and switch outfit.

A week ago, I spoke with Rick. I told him of my issues on my rig after finding their business from…read morethe Forrest River website. Rick told me to bring my rig in today (a week after our call) and they would diagnose the issues and then submit to my warranty company. I got up early and packed up my rig, drove it the 35 miles to the business and when I got there, he told me that they could not look at it today and that I could bring it back on Monday. Rick had my name and phone number and never called to tell me that they would not have a technician to look at it. What a waste of my time, energy and gas to go there. NEVER again! Terrible customer service. STAY AWAY!!

IF I COULD GIVE -9 STARS I WOULD…read more My husband and I recently visited Ron Hoover RV in Rockport while shopping for an RV. Unfortunately, our experience was extremely disappointing. The salesman, Charlie Ham, spent most of our time speaking negatively about a competing RV dealership just a few miles down the road. He even admitted to having previously worked there and claimed to have taken advantage of customers while doing so; something that left us very unsettled. When we inquired about used trailers, Mr. Ham dismissed them as overpriced and in poor condition, saying they weren't worth the money. Rather than focusing on helping us find the right RV, the conversation continued to revolve around criticizing other dealerships. Afterward, we decided to visit the competitor he spoke so poorly of and had an entirely different experience. The staff there was kind, helpful, and professional, and they helped us narrow down what we truly wanted. Because of our experience at Ron Hoover, we will not be purchasing from them now or in the future.

Have bought numerous items including a couple of kayaks from Seaworthy and have always liked and…read morerecommended them. I had never used them for boat service. I took my boat to them to have a battery switch installed and a trim tab actuator replaced. Terry, the owner, quoted me, "600 or 700 hundred dollars", and seemed irritated that he had to give me a ballpark idea of cost. I'm sorry I guess but if you don't ask for an approximate cost, things could get really ugly. I gave him the go ahead understanding that it would be 600 or 700 hundred dollars as he quoted. I understand that it might be as high as 800 and pretty much counted on that because surely if it was anything higher I would get a phone call for approval. I know this from owning and operating an outdoor power equipment dealership and service facility for a number of years. Well I just got a phone call from Terry at Seaworthy letting me know my boat was ready and that the tab was 1200 dollars.... not quite the 600 or 700 he quoted, double that. No phone call, just a 1200 dollar bill. He also seemed really upset and defensive when I had the nerve to ask him why the bill was double the quote. Maybe he's having some personal issues and I'm just catching him at a bad time but his response was disproportionate to my simple question. I guess what was disappointing to me is that I've always liked Seaworthy and now I just don't feel like I'd ever do business with them again. In short, take any ballpark estimate from him as just that, a BALLPARK estimate. May not even be the same ballpark, lol! Oh well...

I have been in seaworthy 3 times in the last 2 years. Every time they have employees that are…read moreteenagers that could care less about their job, and when it comes time to check out they downshift from apathy into rudeness. Seaworthy is expensive. I have decided not to put myself through the trouble anymore.