Thank you for my new bird friends. They are liking there new setups. And we are giving vitamin…read moresupplements as well as starting a new diet.

How does one write a review for an animal shelter? I'm not sure, but I'll give it a shot. :-)…read more I love animals. Specifically cats, of which I have two. If I could, I would work with them full-time. Short of becoming a vet assistant, that probably won't happen. So I started volunteering at Homeward Bound instead. Homeward Bound isn't *too* far out; it's in Burnside near the animal emergency clinic. They are no-kill (yay!) and have cats, dogs and (as of this writing) a rabbit up for adoption. There are two cat rooms and one dog room in the front of the shelter; in the back I believe they have space for more dogs. I haven't been back there, 'cause I'm too busy cuddling cats. Unfortunately, the dogs can be LOUD and there is really nowhere to escape the noise. However, most of the cats don't seem too perturbed. The staff I have interacted with are friendly and can provide information on the pets up for adoption (although some come with no story attached). The animals appear to be well cared for and loved by both staff and volunteers alike. I have never adopted from Homeward Bound, but now that I'm hanging with the kittehs it's probably just a matter of time.

Jeff did a great job on my springer spaniel puppy who is 7 months old and starting to shed her…read morewinter coat. He took his time and gave her a beautiful natural cut. I have taken my dog to other places that seem like they are in a rush in Halifax and wanted someone who would trim my dog and give her a Springer cut, not just shave her short for summer. I like that he took the time to discuss what I was looking for. He did a really nice job shaping and trimming her ears and 'feathers' on her legs. Everything was blended nicely. My dog does not like the blow dryer and can be nervous but she was treated well, given treats and she was happy when I picked her up. We already booked for another grooming in their preferred program.

The only two reviews on this business' profile thus far is dated three and six years ago! So this…read moreis one in need of an update. I visited this establishment to get my three cats groomed recently. Their website is simple and easy to navigate, as it should be for a business of this nature. No issues at all with using their website to submit an appt request. They were excellent with phonecall follow ups as well. Once scheduled, I brought my kitties over about 10 minutes ahead of my appt time to get them registered as new customers. Although I have accompanied friends with pets to groomers in the past; this was my first time taking my three kittens to a groomer. They were very patient in explaining all the procedures, I left my cats in their care feeling very safe and confident that they were in good hands. I returned slightly ahead of the agreed upon time to retrieve my furbabies. I was very pleased that they had no problems with me observing them work. Their work area room had a half door, so the lower door was closed while the upper door was left wide open. I was very happy to observe their work area was very clean! Watching them work, it was clear that they were keen to keep my cats safe and comfortable. I never got the impression that they were rushing. Once I had retrieved my kitties and paid for their services. They were again very patient in answering my questions, they were in no hurry at all to make me leave. This was a very pleasant first time grooming experience for me and my cats. I would definitely bring my furbabies back here again!!!

We would not take our girls anywhere but here! because Emi is amazing with them and they trust her.read more

I absolutely do not recommend Paw Prints. Could not bring my pup in for her grooming appointment…read moredue to an injury and they are charging my over a hundred dollars cancellation fee. What a rip. That hundred bucks is going to cost them thousands in lost business.

Never in my life have I been so disgusted and felt so disrespected as I have after our recent…read moreexperience with Metro. I have updated this review to reflect further developments. My partner and I brought our cat to Metro on death's door, suffering from a severe blockage. He wouldn't make it through the night without treatment. Running a fever with a bladder that is about to burst, the staff at the hospital waited two hours before stabilizing him. Why? Upon giving a treatment recommendation they informed us they wouldn't begin any treatment until they got a deposit of $1000. Not even insert a catheter and release the pressure on his bladder. Being that it is after 1am at this point, we don't have access to the funds we need until the next day. We even sent financial documents proving we had the funds available. Didn't matter. The doctor proceeded to tell my partner who is crying her eyes out, that our cat is in pain, and he is going to die if we don't get them the deposit, because they can't start doing any treatment otherwise. They needed a "show of good faith", as they put it. Otherwise, we were told our only other option was euthanasia or take him home to die. Despite the fact that we were actively calling family to help secure a deposit, they were content to wait before they would begin treating our dying cat. If my pet was dying and I didn't want to bother to pay to save him, I wouldn't have brought him to you in the middle of the night and waited several hours, calling friends and family to come up with the deposit so you would begin providing even the most basic level of care. I understand that you want to mitigate financial risks, but the fact that this clinic told us as a policy, they won't start doing any treatment, even just the bare minimum basic triage of draining his bladder to keep him alive, until getting a deposit...it felt like they didn't trust we had the intent to pay them. Fortunately, after multiple attempts, we were able to connect with a family member who came through to help us get the deposit. What came after is honestly what leaves the real sour taste in our mouths. The next morning, the office manager Diana Stevens called us to inform us that this kind of behaviour is not tolerated at the hospital. Surely this must be an apology, right? Wrong. She had seen my one star Google Review from the night before, and it was clear she was bothered that I posted it because she mentioned it several times. However, rather than trying to understand what happened, she came out on the offensive and insisted her highly trained staff would never refuse to treat an animal because of a deposit, going so far as to accuse us of lying. She claimed they started treating him immediately (even though when I called to check up on our cat 3.5 hours after bringing him in, I was told by the staff member who answered the phone that they were just then putting in a catheter, only after we paid our deposit). How can we not be upset when we're being told information that directly contradicts everything we were told the night before? Something doesn't add up. Next, Diana brought out a ridiculous accusation, saying that allegedly she was told we were verbally abusive when we came in, and that as a result we will not have access to any treatment for any of our animals going forward through their clinic, and that we were to pick up our cat that day and never return (as if we ever would after being spoken to this way). Not once did she try and assess the situation and clarify any potential miscommunication. Coming off the immense stress of the night before, to then have a confrontational call from the office manager just to berate us and accuse us of lying...I'm still having trouble processing it. My partner was crying all last night and this morning because of this experience, and I am just truly so disappointed in how the entire situation was handled. I'm not sorry for leaving my one star Google Review, as the retaliatory response from Diana Stevens only reinforced our decision to never use Metro again. All we wanted was to be heard and to be understood. Obviously I wrote my negative review in a heightened emotional state. As someone who manages an emergency animal hospital, you would think someone in Diana's position could understand why we were so upset. Actually, when she had called us I was initially relieved because I thought maybe she wanted to clear the air. If she had reached out with even a hint of empathy, I would have happily updated my review to reflect that. However, she chose to be confrontational and accusatory right out of the gate. Between the ethically questionable practices employed when we brought our cat to the clinic, to the bullying tactics of office manager Diana Stevens, I can't recommend Metro to any owner or their pet. An animal's life should not be used as ransom.

Utterly horrific . I have trauma from the experience here . They prolonged our cats suffering plus…read morethe female either receptionist or manager hates disabled people like myself and my husband . Making disparaging remarks about my Aspergers is the lowest but lowest of all taken into account , is their greed and hatred of cats Edit ; Approx 7 months on and still in utter grief , yes Metro we adore our cats . They contacted us to try get this and Google 'talked about ' as is a 100% true to fact review . Thus opening up an horrendous wound mentally so in me . They truly do not care and our boy suffered an extra 3! Days in utter agony as we had no idea where to go . Most places expected at least 1800$ plus upfront in cash ! Just to be seen ! Deplorable and sickening . We will never subject our family to attending their so called care again ! Our cats mean the world to us and they deserve far better than metro trash service or care . What's more the hatred aimed at my autism was the final straw . Utterly without any moral compass is the centre . Please be aware and stay clear . There are other now 24/7 Vets in the HRM area . Please please don't take your beloved pets to this very entity of hell . R.I.P . Mr Kitty we tried our best but these people didn't want to care for you sweetheart . Our hearts be broken forever hearing him walking around home saying " ow a ow a ow a " . Metro should not be in business .

Don't go there for haircuts on your furbabies. They make a mess and rip you off by charging…read morewhatever they want. My daughter took her yourkie there once, and they charged her almost 100 dollars for a basic trim. He only weighs 14 lbs, and anywhere else was only between 50- 65 max. They told her the price was high because her dog was a long-haired dog in which was not the case. He's a short hair yorkie with some curl to his hair. It's not a silky breed, yorkie, but they told her no, it didn't matter. The groomer gets to decide, and that's what they allowed. I heard nothing positive about this place, and I would never take my pet to a place that has such bad reviews.

They do not have skilled staff for grooming. From my experience there are much better places to…read moretake your dog for grooming in Dartmouth than this place.