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    Fervale Jewelry

    4.7 (23 reviews)
    Open 11:00 am - 5:00 pm

    Services - Fervale Jewelry

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    Fervale Jewelry Photos

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    Recommended Reviews - Fervale Jewelry

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    3 months ago

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    8 months ago

    I've replaced several watch batteries and repaired watches here. They are friendly, professional, work quickly and are reasonably priced.

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    11 months ago

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    1 year ago

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    2 years ago

    Super friendly. Went above and beyond when my 10 year old son brought his watch in because it was it wasn't working.

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    2 years ago

    Flexible hours, the owners are friendly, courteous and the service is rapid! Highly recommend!!

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    2 years ago

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    2 years ago

    I was in and out in 5 minutes. I had a waterproof watch that needed a new battery and it was fixed on the spot. Super affordable too!

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    Photo of Matt M.
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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    Photo of Charles D.
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    7 years ago

    Great spot. Honest, fast, and I don't have to worry about them messing up my watch like the other small places around here!

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    7 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Quick, easy, reasonably priced service. Friendly people. Went for a battery change on three watches. All fixed promptly.

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    7 years ago

    Great jewelry store. Excellent prices. The gentleman who helped us was honest and sincere. Pleasant experience.

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    8 years ago

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    Review Highlights - Fervale Jewelry

    I went with my fathers watch who passed away for a battery change.

    Mentioned in 2 reviews

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    Razny Jewelers

    Razny Jewelers

    4.7
    (62 reviews)
    $$$$

    This is a great place to buy a Patek Philippe or Rolex, as well as a great place to service one…read more they also service other models. They offer a decent retail experience, which is extremely difficult when no organization can get their hands on much inventory. My only complaints are that the location can be a bit too busy when the weather is good, and that they should be selling pre-owned if they cannot fill orders. of course I could be wrong (I know nothing about luxury retail).

    BUYERS BEWARE - Razny Jewelers (Addison) Sold Me a Used Rolex as New with a Tampered Warranty Card…read more My experience with Razny Jewelers in Addison has been nothing short of disturbing, and I feel obligated to share the truth to protect other buyers from potential deception. I purchased a Rolex Sky-Dweller (White Dial) from them after being on their waitlist for over a year, regularly communicating with store representatives like Lisa and Matthew. At the time of sale, I specifically asked about the reference model and was told that Rolex occasionally ships older references, which I accepted. What I did not expect--and what was never disclosed--was that I was being sold a USED watch misrepresented as BRAND NEW. Upon closer inspection of the warranty card, it became clear that the original date had been erased and reprinted. The faint outline of the original date-- 29 April 2023--is still visible beneath the alteration. This type of tampering is not only unethical but also borders on forgery. All sales staff involved were fully aware of their actions. When I confronted them, they brushed it off as "not a big deal." And said it was a mistake, but did you inform me when you were selling me the watch? NO. That kind of response is unacceptable, especially from an AD (Authorized Dealer) of a brand like Rolex. It is very evident they sold me a used, mint-condition watch under the guise of it being new--something no reputable jeweler should ever do. What's worse is their active effort to prevent accountability. I have made several attempts to escalate the matter to the owner, Mr. Razny, in hopes of a fair resolution. But the staff blocks me every time they realize the nature of my call. They go so far as to redirect me to other locations, rather than owning the issue and addressing it with integrity. It's heartbreaking to think that a family business with a long-standing reputation may be unaware that its own staff is tarnishing that legacy by covering up such dishonest practices. I have retained all evidence, including receipts, video proof, and the tampered warranty card, and I will include these in my review to ensure transparency. People may wonder why now. I was very polite, respectful, and reasonable, giving them enough time and a chance to rectify the situation, but they were adamant. So, imagine if you find yourself in my situation, whether it's a watch or jewelry, be prepared for the same kind of attitude and response. They would test your patience to the core. If I were the owner, and to be honest, I would have gone out of my way to resolve this issue, and would have done everything possible to make my customer happy. If you value trust, integrity, and the assurance of receiving what you paid for, think twice before doing business with Razny Jewelers in Addison. Their mishandling of my situation and blatant misrepresentation should be a significant red flag for anyone considering a purchase from them. Just imagine that your jewelry purchases, such as diamonds or gold, are what they claim to be? Also, keep in mind that the same practices were being carried out by Patek Dealer in Chicago when a whistleblower from within them revealed their sales practices, which led Patek to withdraw its franchise. I believe that if the Razny staff continues in this direction, they could be the next. All future buyers, please be cautious, conduct thorough due diligence on your purchases, and, if possible, avoid doing business with them. For past buyers, please recheck your purchases. Again, I am not someone who would write negative reviews about businesses, but this humiliating experience working with Razny was particularly egregious. They ignored me, which I didn't deserve. I had reached my limit, and my frustration was at its peak. I caution people that if even one individual reads it and spreads the word among their friends and family, and if this review helps, that would be great. I hope Razny hears now.

    Fervale Jewelry - jewelry - Updated July 2026

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