Scranton collision is hands down the best body shop in Scranton. They kept me informed during the…read morerepairs ! They would let me know when they were having trouble getting parts. Carla was very helpful setting up my rental, Rich explained the repair process when I went to get my estimate. Shane was the guy keeping me informed and Donny did amazing with the repairs. You couldn't even tell that anyone painted the vehicle ! Larry is by far the best painter in the area !!!! A+++++++ review.

I took my car to be repaired there after it was hit while parked. Dropped my car off Monday…read moremorning and on Tuesday morning received a call that my car had been vandalized, all 4 tires stolen and two windows damaged. I went there to view the car and not only was I not shown the car I was treated horribly by the manager there. They are currently trying to hold me responsible through my insurance for the damages, so not only was my car vandalized, I have to go through all the hassle of contacting my insurance company and having to wait to have this place and my insurance battle it out. I would defiantly not recommend taking your car to be repaired here especially if you are a woman for fear that you will be treated as horribly as I was. edit: update over 2 weeks later and I still have not got my car back. The damage that was done to my car was conveniently underestimated by the garage. To top it all off i received a phone call from my insurance adjuster regarding the wheels they originally put on my car to replace the ones that were stolen and he termed them as unacceptable and unusable. The damage to date is all 4 wheels, 2 windows my windshield wipers ALL quarter panels the hood and i think some damage to the roof as well. This garage is not a safe place to take your car to be repaired the security is lax and the customer service is awful. Please learn from my experience so this doesn't happen to you !

We were driving through the area on my way to Scranton, when my car began driving choppy and my…read morecheck engine light came on. drove to Paul's. They diagnosed the issue, replaced the ignition coil and spark plug, and I was on the road in about 1 hour. Fantastic service, and Cared about us getting to our doctor appointment in Scranton on time.

I had a slow leak in one tire, and suspected an old patch had gone bad. The guys thankfully got me…read morein the day I called, and quickly determined there were several punctures causing the leak and a replacement tire would be necessary. The new tire wasn't cheap, but I truly appreciate the approach the guys took--get one (matching) tire now, get the rest of the life out of the others, and let's look at different tires when the other three need to be replaced. I didn't feel 'sold' or otherwise taken advantage of, something I think is always top-of-mind in a tire shop (whether that's fair or not is another story). I highly recommend these guys for tire or other work and expect to visit again myself, even though there are other shops much closer to home.

Our experience with Dave at DMI. I brought my car in for an inspection and a horn repair. I was…read moretold I would need to drop my car off and leave it for a few days as the part would need to be ordered. I was called the very same day a few hours later that my car was all good and could be picked up. When I picked up my car and went to start it after paying almost 500.00 the brake light was flashing and the anti skid light is on and the button that controls the anti skid light will not work. I immediately went back inside and Dave says " oh those lights were on when you brought it in". He then asks " when ls the last time your brakes were done" ? Didnt he just inspect the car? So shouldnt Dave know the condition of my brakes? His claim that the lights were on is completely untrue. Then he starts telling some story of all these things he now thinks it could be. He tried telling me because I use my emergency brake from time to time that's the cause of the brake light now flashing. And other ridiculous reasons for the lights on. The lights were NEVER on. I took my car to another dealer and he said the clock spring installed is bad. And the wheel was not straight when the work was done causing the lights that are now on. I bring the car in to Dave again and he tells my husband he will be charging for his diagnostic time and the car could be with him into the next week. My husband then said we would not be paying so Dave refused to look at my car after he did work and caused these other issues. In the meantime I called a local dealer to see if the clock spring had indeed been ordered and they said no. They said they hadnt sold a clock spring since last year. Dave at DMI is now refusing to let me check the date on the receipt he supposedly obtained from the local dealer. The same dealer that is insisting they did NOT sell DMI that part to install in my car. Dave stated "it's against the law to have a dealer tell you if a part was purchased from a dealer by a mechanic to put in your car". That's not true at all. Dave at DMI does an extreme amount of double talking and if you bring your car there the amount of red flags this guy is raising is alarming. If you dont agree with him he will refuse service. He has this notion that he is superior to all dealers and mechanics around him. I know this because he states that "he's the best around" in conversation. Something is seriously very fishy about this whole place and the service. My advice, go somewhere else. Dave thinks very highly of himself and he's really just stroking his own ego. I gave 1 star because I had to. Definitely even 1 star is not warranted. . UPDATE: So after taking my car to the dealership today we found a receipt so yes a clock spring was ordered. However, I was told that 1. My inspection sticker was not correct and 2. that without a doubt the brake light and anti skid light were on strictly due to the work Dave did on my car. As we tried to explain to Dave but his ego got the better of him the lights on the dash clearly came on because when he put the clock spring in he DID NOT have the wheel straight. Dave tried to insinuate the lights were on when I brought the car in. Dave had the wheel pointed at a 360 degree angle which was tripping off all the lights. Clearly he lied. And yes Dave had my car again to see why the lights were on ( knowing all the while what the reason was) and wanted to charge us again looking for all these causes but his less than professional work. He kept coming up with all these lame excuses for the lights on. Dave acted all tough today until I called and had an officer show up to check my inspection sticker that she verified was not legal. So to wrap up Dave had to reimburse me $325.00 with an officer present. I am having the car checked out by the dealer as we DO NOT trust a proper inspection was performed at this point. Dave thinks he's a tough guy and is extremely rude but not so rude with law enforcement present. Do yourself a favor and go somewhere else. I had to give 1 star to write a review but ultimately it should be a negative one.

I ran around Scranton to other mechanic and none of them compare to DMI…read more Dave is an awesome mechanic and really took care of my car. and went out of his way to make sure other small things were taking care. for as long as I'm in the Scranton area. .. Dave will always be my go-to mechanic. I appreciate you Dave. thank you for being honest and affordable.

Have bought 2 vehicles from here and have not been disappointed. Bill is a straight shooter....yes,…read moreReally! I know, most used car dealers are hacks, but not Bill. My first car I bought was a 2997 Ford Freestyle. We were going to pay cash after a car accident. He held the car for me till the money came thru, which was longer then we expected. He didn't have to do that. This past week, we bought a 2005 GMC Canyon p/u for my husband. He took the truck in for inspection, which found an issue with the wheel bearings. We had to wait a few extra days, but he got the issue fixed in his own dime. He will work with you, is a joy to talk to, and definitely worth the drive to find a good car.

My passenger door was difficult to open in my VW Jetta. They did quality work and communicated very…read morewell, I'm happy with the service.

TOP QUALITY RESTO SHOP They do everything from collision to…read morepartial & full restoration of classic cars. I was particularly impressed with their attention to detail. I've seen a lot of body shops in my years ( a "live and learn" process). This shop has great staff and does exceptional work. A bit off the beaten path but well worth the effort. A bust shop, but well kept and organized. To me, that says more than any brochure. I was very satisfied with the work they did on my classic. They pointed out hidden problems and kept me informed of the progress.

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

Ran across these guys by accident in a distribution center after the big snow. Unfortunately my rig…read morewas stuck in a snow bank and Michael and Steven from redline worked very hard to get me out. As they weren't there to actually do towing work (fleet maintenance I think) they didn't really have much in the way of tools to do the job. But with hard work and a can do attitude they got it done I was very impressed! Highly recommend these guys!

UNPROFESSIONAL AND INCONSIDERATE! I called redline to inquire about towing a vehicle from my…read moreproperty, MIKE answered and said "ya im not going to do that" and hung up on me. Correct me if im wrong, but is it not in a businesses best interest to answer questions a potential customer may have? Completely turned off by this loser. Good LUCK WITH ANY FURTHER BUSINESS VENTURES ASSHOLE.

They have taken care of my Jeep Wrangler a couple of times now. Making an appointment was quick as…read morewas the turnaround getting my vehicle. Prices were very reasonable. Staff was excellent.

Made my yelp account just to leave this review…read more On my way to my first day on the job back in November I smacked a deer. Some luck, huh? First garage we called did not do collision repair. The second one we tried was Route 6 Auto Body Inc and they said come on in we'll take a look. Great. They looked over the list of repairs and said it'll take about a month to order the parts since they will be coming from all over plus with the holidays. Okay fine. No problem. Waited the full month to hear back. Nothing. Called them. No updates. Waited. Called again. No updates. Waited. Called again. Was hung up on!! Waited. Called one last time. Still no updates. By this time it's almost February. Luckily my car was still drivable but come on. Then we start hearing stories from multiple other people complaining about the horrible service at this garage. So I called my insurance and they say this is ridiculous. And completely unprofessional. We have a couple places we'd like to recommend. The one we went with was Caliber Collision in Dickson City. They texted me every day with updates and it was done in less than 4 days!! We went today to pick it up and not only did they clean the outside, clean the interior, top off the gas tank, replaced the key fob battery, along with the necessary repairs and paint but they got it done in under four days?!?! Not to mention they arranged a rental for us from Enterprise and handled the return. If I could give 0 stars (or less) to Route 6 and more than 5 stars to Caliber Collision, I would!! Oh and btw, Route 6 Auto Body still hasn't called us back. Don't. Waste. Your. Time. They need to do better or close up shop.