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    Fern House

    3.0 (2 reviews)
    Open Open 24 hours

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    Palm Garden - What is on the ceiling? The tiles are bulging? Why?

    Palm Garden

    2.4(19 reviews)
    0.6 mi

    To the Team at Palm Garden of West Palm Beach, I am writing to share my sincere thanks for the care…read moreI received during my recent stay. Recovering isn't always easy, but the kindness and professionalism of your staff made a world of difference to me. I particularly want to mention the nurses Rochell, Sierra, Marthe, and Shernette​ for their patience and encouragement. It's the small things-a friendly check-in or a quick response-that helped me feel like more than a patient. The physical and occupational therapy gym is top-notch. I particularly want to mention Robert, Gloria, Kari Anne, Brie, Jordan, and Carlos who inspired me to work hard in spite of the pain and dizziness to recover. The CNA's were hard working and compassionate. They helped with my basic needs and treated me with respect. I particularly want to mention Miriam, Love, and Betina. Thank you for being there. Social services gave me sound advise through my stay. They made my discharge happen. I particularly want to mention Sol and Mickey. I especially want to thank Sol for intervening in a crises. She even came in on Sunday to save the day. Thank you to Fiona, Jesse, and Jennifer for leading the team. Greatfully, Charles Leitner

    RUN don't just walk away from this facility! It is the worst experience we have ever had at a…read morehealthcare facility. If you care about your loved one, find a different rehab. We brought so many issues to the executive team during my mom's two week stay. None of it was addressed properly and some things reoccurred. Here are a few examples of the poor care: 1. This morning I learned that my mom's bipap machine was not connected to the oxygen for the entire evening. Her oxygen level was 80 when the morning nurse came in. This is a dangerous level! Until I asked, this was not even documented so that someone could assess it with evening nurse. 2. Multiple times my mom's IV and pill medications that were due 3x a day were given so late in the morning that they had to do two doses close together instead of 8 hours apart. She would have missed her third medication if I wasn't tracking it. 3. Medication was left out in the open on the medication carts. Not only is this illegal but very for some of the residents who wander through the hallways and could take the medication by mistake. See two of many times I took photos of the unattended medication. 4. They are understaffed. It took upwards of half hour to two hours to get my mom changed after she had an accident. This is so unacceptable! The only bright spots of this facility is Bijou, the respiratory therapist and the PT team. They are good but still not worth risking your loved one's life at this facility. Do yourself a favor and do more research to find a better place.

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    Fern House - rehabilitation_center - Updated May 2026

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