Great facility for residents. But they have no I mean no parking for guest so If you want to visit…read morea parent or friend good luck. Would be 4-5 stars but as a child wanting to visit it gets zero stars. Horrible. Horrible.

Unprofessional administration seems more interested in financial gain/turning patients in/out than…read morehelping resident that gets admitted to its SNF reach full rehabilitation potential. The aides, housekeeping staff, and nurses & most of the therapy staff are more professional than the administrative staff. However, lower level staff can only be as professional as the training and resources allow. For example, if the staff has to be in the dining room assisting residents who dine there that means without adequate staff, the patients who need the most care in their rooms will not get there calls for help answered. The hallways will be deserted. When you get that call from your loved one that they've been waiting 20 minutes for help. The administrative staff consists of a director, an executive director who did not respond to phone messages until corporate office was contacted, a Case Manager who says she's there to help however imo she's there to help the administration. Staff including Director, Case Manager, some therapy staff need training on HIPAA laws so that when a resident says they want/need family/friend to help make decision decisions, their mistaken or intentional response should not be you are competent & can make your own decisions & not act inappropriately to block family advocating for patient who objects to improper staff behavior. The director of therapy is a speech therapist although they say there's a physiatrist there was none. The billing department person did not respond to a request for a itemized list of charges that would be submitted to the insurance company. Don't expect to get any or much service if you're if you're in your room during meal . In the room my loved one was in , the call button is that is a push button at the end of the cord. It's like the end of a window blind cord with the actual button that you need to press at the bottom so difficult for the patient will know they properly pushed it . Patient doesn't know whether it's working or not and nobody is showing up .The light that indicates it's on is on the wall behind their head and that they are medically unable to turn around they will never know if by push pushing the button someone heard their call for help. Until a complaint was registered with the state, I didn't even realize that they have a intercom system where someone should be coming on and saying "can I help you? How can I help you?" imagine if there was an emergency and you're waiting 20 minutes without assurance that they heard you ? Only after addressing this concern with the agency for healthcare administration, did this system start to be used however, still it was only used when someone was staffing the nursing station to specifically answer those calls . Impossible to reach the facility doctor that automatically is assigned to see patients there. In addition to being able to address medical concerns about your loved one , it's important Important because you need to know what he's gonna say about patient's discharge if anything. During an appeal process it's best to get your own doctors to support your discharge concerns, if you feel your loved one is being told that Medicare won't pay for any further therapy or nursing. Know your rights involving right of family members to be consulted. If patient gives permission they will try to claim the HIPAA does not allow it even if the patient wants it. Make sure you get access to the electronic records portal immediately. The admissions folder does not contain information on where you can contact someone if you have a complaint or concern outside of the facility. Make sure you monitor for accuracy in patient's progress, especially in therapy . Ask for therapy notes every week because you won't find them in the patient's portal . Know your discharge rights. If you have a grievance and it is not responded to timely, go directly to the corporate office if you experience a problem that is not resolved by the staff on the premises. https://www.lifespacecommunities.com/contact/ The brochure that the sales person hands you when you visit the facility in advance of putting your loved one thereIt's connected to a retirement community where they will send the residents to their Skilled Nursing Facility. Lots of them are up in age, and they don't seem to have many local if any family members to advocate for them. One such lady who had no family members I could not leave her room independently was asking for her missing phone repeatedly for a week, yet it does not appear. Anyone made an attempt to locate it. The admissions package claims says facility has a physiatrist it didn't. Facility admits non Waterford apts residents from hospitals. Nursing Director put false information into patient's chart about family member. So make sure you go into the electronic record frequently and read the notes. If you try to address, legitimate concerns they will try to make you look like the problem.

What a magical time my 92 y/o father had living at Prosperity Oaks for a year and a half before I…read morehad to move him near Texas to be near me. He was so happy there , the food was delicious and the staff were so caring . I will always be grateful for the time he was there. Kind hearts and good senses of humor abound at prosperity oaks. The activities director does a fantastic job. The only drawback was the renovation kept some areas not too nice but once complete they are lovely. The frequent dancing and music is really great, my Dad will miss it I know.

Harbor Chase Assisted Living offers great amenities and top-of-the-line care…read more They offer Independent living, Assisted living, and Memory Care as I know of. My son's Great Grandma stays here and we love the situation so far that she is in. The nurses and staff are friendly, and the place is exceptionally clean. I recommend!

HarborChase offers a beautiful, upscale environment with great amenities and dining. The staff is…read morewarm and welcoming, and the activities keep residents engaged. If you're looking for a senior living community that feels like a resort, this is a great option!

The main physical therapists that help the patient walk again and get their mobility back are…read moreunprofessional and demeaning. She belittled my father and made him feel uncomfortable and yelled at him calling him stupid when the issue was he had pneumonia and couldn't breathe. I need to file a complaint against her license with the state of Florida I am appalled by the lack of compassion with this facility.

Absolutely horrible service from most, but not all, of the staff -- this includes the PT staff…read more Not attentive enough. Attitude. Cultural and/or language barriers that strain communication (seriously?!!). And a general, inefficient, unorganized, indifferent or know-it-all attitude that prohibits them from actually listening to the patient! Part of the problem might be a staff that's too young, and/or a level of professionalism within the foreign-born staff that is subpar compared to U.S. standards. AVOID this place if possible.

Food is vile. Kitchen stall must all be replaced all services other than food are excellentread more

My mother moved to Luxe Senior Living in 2023. The care she received was MUCH better back then…read more Over 3 years, the management declined significantly. The best aides and nurses slowly left and it became a revolving door. The food was and still is (as of 2026) microwaved salty slop and horrendous. I do not blame the workers. I became friendly with one Aide who expressed dismay at how the management treated them. The hallways were smelly and neglected, the rugs started to get filthy and the walls were all banged up. My mom did not require excessive care, but if she started to, I would have moved her out of there (she passed away recently). I would not trust this place to care for someone with a lot of medical needs. Our calls to the head nurse and General Manager were often ignored. So what started out as a great place for Mom, ended being a source of anxiety. Thankfully my brother lived 5 minutes away and checked on her often, or else I fear she wouldn't have gotten her medication and she would have skipped meals. If you are not living nearby to keep tabs on your loved one, dont bother moving them here.

Don't go any where near this community and don't put your loved ones there. To tell you with one…read morevignette...they closed all the restaurants on Sunday evenings. Now they require elderly folks, many who are ill and debilitated to come down the the main building to get their dinner (unedible, cold and mixed together in plastic containers). If they cannot, they charge the residents WHO ARE PAYING ABOUT $7000 (THAT'S RIGHT SEVEN THOUSAND) A MONTH a additional $4 to deliver food to their apartment, that they have not choice but to pay if they can't ambulate down to retrieve a dinner they can't get in even one of the four restaurants. This is only one example of the many, many ways Devonshire exploits the vulnerability of residents they see as wealthy enough to pay and too feeble to fight back. Terrible place...

My mother moved here a year ago. It went from an "active" independent living community to one where…read morethere are people coming in with dementia and the walkers are everywhere. The food is inconsistent. Sometimes the food is excellent, sometimes not so much. Sometimes the service is excellent sometimes not so much. On a recent visit I ate at the Cavendish twice. One night I got a slab of sea bass that had 2 grill marks and no seasoning served on a white plate with the potato. No garnish, no flavor. The other night I got duck with a tasty sauce and onions on top and it was excellent. This is a very expensive place which you have to pay for the meals whether you eat them or not even if you are out of town for an extended period. Residents have to make reservations for all the meals in person which is a hassle. There do not seem to be enough reservations for any of the special dinners. If you are new it is a tremendous amount of pressure to try to get into a table for dinner which you have to do every meal you eat. They talk about a friendship table once a week where anyone could come but it turned into the same people every week with no room for new people and there was some issue with that group so they stopped it. If you are thinking of coming here, or have a parent coming, eat here many times before you come. Come and socialize and make sure that you are comfortable here. Once you have pay your deposit, you have 4 months to back out. Moving is very difficult at any age, especially for those over 80 moving from a house. Once you are here, it is difficult to go somewhere else so I suggest you spend a lot of time here during those 4 months. I wish my mom would have. It seems a better social place for couples than it is single women. A big plus is that if you golf you can play at PGA National and use the health club. There is a league you can play in. The apartments are spacious with good storage as well. If you visit please ask about the concerns I have shared.

Let me start by saying that this is a beautiful location and wonderful assisted living facility…read more We have been visiting here for the last few days and really admire this wonderful place. It is extremely easy to get to in Palm Beach Gardens less then a mile off the Florida turnpike. It is very easy to park once you come in to the development. It's an extremely nice lobby where you are immediately greeted. Check in was easy with their system and on our repeat visits were even easier as the computer remembers who you are via your phone number. My Aunt is there under the assisted living facilities and their level of personal care and monitoring of her is magnificent. Staff would be visiting her regularly While we were their sitting with her. She is currently eating meals in her room so they would deliver each meal on a very timely basis. The dining room is lovely and a wonderful environment for people to have their meals and socialize. There is plenty to do there, arts and crafts, game room, library, cinema and a very nice gym room with a lovely pool. The outside is equally as nice with plenty of comfortable sitting space. With a beautiful venue and high level of care, Discovery Village is a wonderful place to be. I also posted plenty of pictures of the facility. KUDOs to the team at Discovery Village at Palm Beach Gardens.

Terrible facilities Dirty no care quality or integrity…read more Save your loved one and find some where else

Dear Senior Lifestyle Corporation,…read more On behalf of my team at Mangrove Bay in Jupiter it is my honor to contact you with a review. I would like to express how incredible it has been to operate over the last four years at Mangrove Bay working alongside Kathy Wise and her team. Kathy has been an inspiration to work with as I have learned a lot as a manager myself from her and her style of leadership. I would like to acknowledge how impressive the staff retention is at Mangrove Bay in all departments and it is certainly evidence of excellence in your appointed leadership team. Mangrove Bay is, beyond a shadow of a doubt, an excellent example of what an Independent Living/Assisted Living/Memory Care should aspire to be. I have had the opportunity to work with many of the local competitors within this market and Mangrove Bay is in a completely different league on all facets from leadership to resident care and nursing, activities to the dining experiences and maintenance department, every facet is nothing short of excellent. I have had the opportunity to get to know the residents and their families over the years very well and I can assure you they feel the same way. As I know Kathy is rounding the corner towards retirement, I wanted to express how grateful I am to have had the opportunity to work with her and her team. Mangrove Bay, with all the new renovations, is as beautiful as ever and I am very confident Mangrove Bay will be just as great with your newly appointed Executive Director. Thank you for taking the time to read my review.

Here we have pics of removed vinyl flooring that only took more than a year for actions. Many…read moreresidents complained to management, but all they got was excuses. You can see all the brown areas, heavily stained with Cat Urine that went thru the tile and into the concrete generating constant obnoxious odors that permeated into the public areas as well as into nearby resident units. Every time the floor was mopped or sprayed with liquids the toxic mess was re-activated. The health department was consulted but provided no remedy. The Jupiter Police came and rendered a report and said no actions on their part could be done. Management was grossly negligent for more than a year and resident complaints fell on deaf ears. This situation was also noted by maintenance staff as well as the cleaning staff, however, the issue ongoing for over a year falls squarely on members of management. Paying $9000 plus per month to live under these conditions is absolute madness!!

They seem to NOT care how their patients are treated by SOME of their staff…read more Having dietary restrictions and sharing the same with management means absolutely nothing as their employees serve patients items that the patient is allergic to. Twice in last few days, given items that are on accompanying allergic items list!

This is a rehabilitation center in beautiful Jupiter, Florida. You can feel the ocean breeze. The…read moreplace is designed to relax the mind and relieve stress.

Terrible staff doesn't answer the button when you call for a nurse didn't have medication there…read morewhen I was there ask the nurses when all three of them said different times terrible I wouldn't even send my enemies there don't waste your money or the government's money

My name is Murray Winship, and I've been to some really difficult rehab centers before as I've had…read moreexperienced 6-7 places so far. You really can't judge a place until you've been at the worst of the worst. I had a heart transplant in Shands, Gainsville for a specialty doctor up at UF in Gainsville, Fl. After a week of surgery I was placed in a "Stephen King" rehab center in the deep south. I stayed on bed pans for a half hour or so, they didn't wipe me and woke in the AM with "chocolate " all over my bed. They left my sheets this way for three days. Unacceptable for open wound care especially. They only had two aides for the whole place and he nurse. Three days in I finally got my life saving meds and pain pills . A little late IMHO! Finally a week later my room crashed around me and I hollored for an aid stat! She finally got the nurse a half hour later as I went into ventricular tachycardia! I almost died and went to No Fl Regional to be paddled and shocked twice to get back into normal sinus rythem. Not right! I think it was called No Fl Rehab Center, blah! When I get back home I'd chose Heartland, knowing the area and some good people who've worked there. It wasn't perfect, so I give it and A- maybe, but it sure beat some of the lesser like Downtown Gardens. Jupiter Rehab is good too! Being for Gardens these three are probably your best options. Heartland, thanks for helping me, and your OT and PT staff are top notch and fun to work with! Murray Winship