I am the owner of Ferguson Antique Mall John E. Ferguson. This has been a family operation since the beginning 1951. Ferguson is our name and is the name of the Antique Shop. We have had our business in Cincinnati Ohio for 60 years. The first item of business My father taught me was you can not please everyone and the older I get the true that statement becomes. He also said the customer may not be right but he is always your customer. As far as Richard is concern he is welcome to his opinion. However it has been years since we has 3 employees. Also I do not like to be bother when I shop and afford my customer that same privilege. I suspect that he did not hear us asks him if we could help him. That does not excuse him from speaking to us. Most big box stores that I go to you must hunt for help and I believe most folks would agree with my statement. Regardless 60 years in any business says a lot about any company.To his comment about over priced, over half of our business in to other Antique Dealers. So that statement is confusing. Without dealer business we would have been out of business a long time ago. To our large inventory. The Antique business is unlike any other business. You must purchase Antiques when you find them or someone else will buy them and they are gone. I can not pick up the phone and order another case of cut glass items, antique wall clocks or any other item we carry in inventory. So I also discount that statement as not knowing much about the Antique Shop business and how they get their merchandise. We don't claim to be perfect but are knowledgeable in our field and stayed in business 60 years while raising our families. We know who we are and how to operate this business and our years of business prove that fact. If you can locate a better Antique Shop that has large selection, fits you needs and a long standing in the community we wish you good luck and good hunting. John E. Ferguson read more