I purchased all the appliances for our new house from Amundson's. That was a mistake. We have had a…read morenumber of issues following installation, and it just seems to be getting worse. Now they aren't returning my calls. Apparently they are not staffed enough to service what they sell in a timely manner. Three weeks without my dishwasher, for the second time in three months, is too much. I'm probably going to throw in the towel and buy what I want from another retailer with a strong reputation for good service.

While others give this place a bad review, I've never had any issues with them . We've bought all…read moreour appliances for them

I was assisted by Cindy answered all my questions got me printouts of my machine (washer/dryer)…read morecombo as the one I was considering was not on the floor. I needed measurements for the space I was considering. I was able to order the machine get the plumber in and electrical all hooked up . Delivery guys were professional and thorough making sure it was placed and leveled in my space . They ran a quick cycle to complete the Delivery. Will definitely be using them again thank you

Cynthia is the most insulting condescending person I have ever met. We have purchased five…read moreappliances from them. The last being a refrigerator. The refrigerator didn't quite fit. When I called to get the name of the cabinet expert they call on to cut down cabinets, she immediately became accusatory , telling me that I had the spec sheet and should've known it wouldn't fit. All I wanted was the name of the guy. Then to top it off she charged us another trip fee to come back and hook up the water and ice maker. She even had the audacity to tell the service man to collect the check before finishing their work. Done with Amundson's and one incredibly rude person!

Purchase experience was easy, showroom is nice, but when something breaks, don't expect to schedule…read morewarranty service easily. I have a chair that broke in under a month, but it'll take me nearly another month to maybe get it looked at. Can't take it back to the store to get it looked at, either.

Well my friends, please be advised that Hom Furniture has the worst customer service ever! We…read morepurchased a nice leather sofa 2 1/2 years ago which arrived 5 months later with the legs broken off (all of them!) As we waited months to get them replaced, the reclining mechanism on one end broke so we requested that be repaired. I'll spare you all the details over the last 2 years but they've replaced reclining mechanisms 4 times with anther one waiting for repair. When I've spoken with customer service they've said they won't talk compensation until everything is repaired. I finally said we need to talk compensation. Their representative was going to put in a claim to the manufacturer and said we have a good case. Well the manufacturer doesn't make that sofa any longer (I wonder why?) and said they wouldn't offer compensation as the sofa is now beyond the warranty period!!! So, here's what they will do - they will replace the mechanism - for FREE, including parts and labor AND they'll give me $150 for all the time I've spent waiting for service people to repair this piece of s---! What a deal, huh? This morning I told them I don't want compensation for my time I want compensation for a sofa I spent $3500 on and has NEVER been in new condition. I've worked in retail, my hubby runs a retail business...I would NEVER treat a customer like this. Word to the wise...from someone who wasn't: don't shop at Hom. If you do, don't let them push you out of your warranty. I fully expected they would be fair to me. Please spread the word!!

I got pretty good service here, so I'm pleased! All I needed was a decent, well-priced bed for my…read moreroom at school, and delivery so I didn't have to drive it in from Minneapolis. When I visited the storefront to choose my bed the owner was able to give me accurate prices without hesitation. He was very patient with me--I didn't really know what I was doing since I'd never gone bed shopping before. I was able to call in after the visit to order my bed, no prob. The delivery went smoothly. They called the day before to confirm my delivery time and place. I wasn't expecting a small business in Menom to be this organized, I will admit, although that is a pretty standard thing to do. When the delivery guy came to my house he was alone (his partner was too hungover to come to work--minus one star) but he was able to carry my bed all by himself up the stairs in my house no prob.. No prob! Overall a good experience. They exceeded my expectations for a business like theirs.

Did some shopping around and came here to buy a sofa. We told them which one we liked, that wasn't…read moreon their floor display. They went back through their catalog and found exactly what we wanted. They gave us a great deal. We told them we found the sofa at Furnish 123 and the best deal they would give us was 5% off their price. Menomonie Home Furnishings gave us a much better deal. Compared to the price at the Ashley store and the price Menomonie Home Furnishings, they helped us save over $200! I will be back if I ever need any other type of furniture! Thank you!

An appointment-only system is totally reasonable, but you do still need to acknowledge folks when…read morethey're in your store.

If you're building or remodeling and want quality products with top notch service then I'd…read morerecommend seeing Cary Carlson at Gerhard's! She's on top of everything! Super quick to reply and always gives me the best direction, advise and feedback for each and every product Gerhard's has to offer. Cary's knowledge and great customer service are what separates their store from the competition! Over the past year we've hosted a ton of events at our house; during these events, we've received many compliments on the house (especially on the amazing kitchen Cary helped design for us). Every little detail Cary thought of and put into this is what makes it stand out (Cambria counter tops, cabinets to the ceiling, in cabinet microwave, side cabinet trim doors, cabinet trim molding, filler between the fridge and wall, soft close doors and drawers; the list goes on and on!). I personally LOVE the hidden-trap/skirted toilets; they're easy to clean and they look much better than the traditional toilets. Also, with the high-quality Kohler product, there's a strong flush every time! And let's not forget about the soft/quiet close seat and lid (this is very convenient with kids). Not only do we give props to the beautiful and quality products Gerhard's put in our house, but I also let people know how fast and professional Cary has been every time I've called/e-mailed her this past year. I realize warranty work doesn't bring a profit, but I assure you word of mouth will. Awesome job and a HUGE thank you to Cary!

My mother and I went to this Sleep Number store and ordered a bed on October 13, 2015. We were told…read morewe would have it delivered in two weeks and that someone would call to set up a time to deliver it. Two weeks later I got a call and was told that it would be FOUR MORE weeks to get my bed because the headboard is hand made and they just switched over to a new computer system and everything was backlogged. So they said my bed would be ready by the 27th of November. I told her to have it delivered on November 30th because no one would be around the day after Thanksgiving. Monday the 30th came. They only had the headboard, the frame, and rails BUT NO BED. My mother refused it and they sent it back. I spent and HOUR on the phone just on HOLD on Monday. I spent 30 minutes on the phone while the gal tried to find out where my bed went to. She said something happened with the order got all messed up for some reason or another. But she figured it out and then tells me I need to call the next evening to set up a time to have my bed delivered because she had to reorder the bed and it had to go through the system. I called again this evening and at first she says she can't find the order and the computer won't allow her to book my delivery. She just called me and we set up a delivery date but it won't be for another week and a half. If I knew I was going to wait for a bed this long I would have went somewhere else and so should you. :(

Serenity Health and Sunny daze are a cheap made in China company…read more I bought a fountain for $ 1150.00 and it lasted 1 summer. It fell apart at the seems. I called them and they told me that the 1 year was up. Sorry for any inconvenience. Bit if I wanted I could google how to repair it WHAT!!!!! ARE YOU KIDDING ME.

Information in case a defective item does come back, and that we could discuss the price at that…read moretime. When I asked if I could contact the manufacturer, she told me that they WERE the manufacturer. Incredulously I asked " so you sell fountains that cost hundreds of dollars, are still in production, but have no way of being repaired?" She simply replied "yes"... BEWARE!!!!!

I'm addicted to the online only deals and I'll admit that some look better online than after…read morebringing home, but if you stay away from the cheap tech stuff, you'll be more delighted than disappointed. I'd rather shop at Menards, warts and all, than Home Depot OR Lowe's. It's easy to track down assistance, unlike those other two and there's always something inexpensive to make the trip worthwhile. It's amazing how much less they charge for the exact same item sold on Amazon.

I went online to purchase 2 generators after having been hit by a tornado. Drove 1.5 hours to pick…read moreup the generators all local stores sold out. I expected to get a printed receipt upon pick up to be able to give to our insurance adjuster. Instead I was told that the email receipt is all I get. I explained I have no way of printing an email receipt I've been hit by a tornado... the lead cashier said she had no way to help me maybe I should go to the library... Now I've just spent over a $1000 in your store and you can't print a receipt not to mentioni drove 90 minutes to shop here..WTH! Never Again..