We have used these guys on multiple occasions for all of the various plumbing needs of an older…read morehome. Wonderful people who are great at their trade. We would not call anyone else for our plumbing needs.

I used Jerry Powell's service. They had done excellent job. I would highly recommend this company…read moreto anyone who is in need of plumbing service.

From the owner: We Want to Be Your Go to Plumber for Life…read more Jerry Powell Plumbing wants to be your plumber for life. We offer quality work, outstanding customer service, and competitive pricing. At Jerry Powell Plumbing we begin by offering a thorough examination of the issues or needs you may have and include an expert recommendation at a fair price.We can help you with remodeling or we can repair any leaks or problems you may have. We offer emergency service and same day service. It is our desire to make sure you are completely satisified.Our Services include:*Leak repair and detection*Sinks, toliets, & faucets*water lines & drains*water heater repair*drain cleaning and disposal*gas lines*Showers and tubsCall us today to have an expert plumber attend to your plumbing needs!We service the Wilkesboro area, West Jefferson, Statesville, and Elkin areas.We offer residential and commercial services.

Grayson was great to work with! Called Saturday with a pinhole leak that we were able to stop with…read morethe water main (so, not a total emergency) and he was able to work us in first this Monday morning. He did great, efficient work and was very knowledgeable. We'll be sure to use R&R for future plumbing jobs.

Having anything installed by a big box store you never know who will do the instal or their skill…read morelevel, product wise or customer. Today Mr. William Smith installed our dishwasher. He was on time and did an expert job not only with removal of our 35 year old dishwasher but with the installation of the new. Not only that he gave us an excellent run down of the units operation and use. He certainly exemplifies our expectations of service & customer care. He is not paid enough for these skills.

SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

All good! Showed up on time, plenty of good communication throughout. John was fantastic and I…read morewill only use this company from now on. The prices were fair and the work was good quality.

When I have plumbing problems, I always call Miller. Everyone I have met (& talked to on the phone)…read morehas been courteous and professional. They do great work and are quick. They're my go-to with plumbing.

I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

Never again! Less than 30 minutes from house and I was told it was too far to come out for big jobs…read morebut they would do small things like hooking up a dish washer. I initially reached out for a refrigerator water line install and dishwasher water line install as well as a quote on new pipe hangers and shower, toilet, and sink install which I told the receptionist when booking . I asked the receptionist since I did not have kitchen cabinets and sink installed yet if the water line for dishwasher could be done or if I needed to wait and was told it wasn't an issue. Fast forward and plumber came out put in a line for refrigerator and said dishwasher couldn't be installed until sink was installed. I was charged over $300 for work and never received a quote for other work. After calling back twice inquiring , I finally got called back to say I was too far away for big jobs.

JPS PLUMBING IS THE BEST! We had a pipe leak in our kitchen destroying everything and Dakota at JP…read morePlumbing replaced the pipe, reconnected the dishwasher and sink perfectly. Also repaired the commode in one of our bathrooms. All done at a reasonable price. Thank you Dakota and all team members of JP Plumbing!

AVOID AT ALL COST! This company was hired to replace a water heater at my residence. I'm not even…read moresure of where to begin..First off, it took roughly A MONTH for there to be hot water in my residence. They replaced part after part in hopes that it would fix the issue (to no avail, of course). I get waiting on parts to come in but a MONTH!?!The homeowner has paid well over $1000 at this point (probably closer to $2000 or more by now) to have hot water in the home. Eventually it was determined that a new hot water heater was needed (any experienced plumber should know that a gas hot water heater with a power vent that is more than 6-7 years old, is at fault and the entire water heater needs replacing). In order to install the new water heater, they had to do some wiring, when doing so, my living area was trashed. I came home to dirt/debris, grass clippings, bug guts all over my residence. Not only on the floor, but also on the kitchen countertops, washer and dryer, but my TV, my very expensive surround sound system, my VERY expensive laptop, keyboard, printer, computer chair, living room chair, expensive school books, clothes. Additionally, a blanket my mother made for me that I leave on the back of the living room chair was on the floor with bug guts, debris on it, all the while it was laying on top of a surge protector, with a lamp (that was also left turned on, I do not use that light at all) and other things plugged into it (fire hazard). I called the company to complain, and the woman defended the installers as if they would never due such a thing because it was "one of the owners and one of their most experienced plumbers" AVOID this company like the plague, nothing but complete buffoonery and incompetence!! Also, since when does it take two fully grown men to install a water heater in a garage on ground level. For those that don't know, it doesn't. They are only out to get you on parts and labor fees. I would sooner shower with cold water forever than hire this worthless company. NO offers were made on the part of the company to come and clean up or offer a cleaning service or a partial refund. NOT EVEN AN APOLOGY! What a great business model! AND STOP REMOVING MY GOOGLE REVIEW!!!!

Called about a month ago for a quote on some work. They said they would call me as soon as they had…read morea team in my area. Called today, they claimed they "didn't have a ticket" on me so never called. If they were too busy for the work, why didn't they just decline? Calling someone else.

I put in a Yelp request for a toilet replacement. Water Heater Bros called within about 2 minutes…read moreof my post and came out two days later to get the job done. No issues, fair pricing.

From the owner: Water Heaters & Water Filtration Experts- Looking for…read morereliable water heater repairs or upgrades? Want crystal-clear, clean water straight from your tap? Water Heater Bros has you covered!