I met Yusniel with Cricket Pavers in December 2024. He promised to turn my dreams into a reality…read moreand my backyard into a paradise. The project cost was $90,000 for a pool remodel, jacuzzi addition and deck.  Contract signed in March 2025. The never gave me a rendering of the project despite multiple requests.  They began work in April 2025. The company did not obtain any permits for the project. They told me permits weren't needed for a simple remodel and if I opt for no permits the job will take 3 months; with permits 6 months and I may get in trouble with the county if my shed isn't permitted. They assured me they do all work according to county code. The company did not properly secure the work area and my 14 year old deaf bulldog fell in the pool, broke her hip, and had to be euthanized. Yusniel told me "oh we could have put a safety fence around the pool." They never secured the area for safety; the county mandated I do it in 72hrs or be fined. They don't listen to the recommendations of the specialists they subcontract. They don't even listen to what the customer wants. They tried to give me cheaper pool equipment than what was promised, cheaper plaster for the pool, and hope the customer is dumb enough to not notice. Yusniel blatantly lied to me about what we agreed on and when I called him out he stated "well the work is already done." He said he was going to remove just the screen on my patio and when I walked outside my entire screened in patio was destroyed. DESTROYED!  They he messaged me to tell me all the materials of the aluminum patio were rotted. I have video of their guy ripping it apart and kicking it out in less than an hour... of course now everything is bad.  I believe his plan from the beginning was to destroy my screened in patio and force me to put in a new pergola with them. In September I finally contacted the owner of Cricket Pavers, Ariel, since I couldn't work with Yusniel anymore.  He is a nice guy who will swindle you with a smile. Ariel tried to rectify the situation but there was no plan on his end, and apparently no money (where did my $54k go?). He agreed to replace my screened in patio if I paid for the materials, even though I emailed them I wouldn't pay for anything, I agreed as this was a mess and I just wanted my backyard back. He tried to blame everything on his plumber and then brought in a new pool guy named Carlos, who I didn't trust and who didn't speak English. Ariel built a new sun shelf on the other side of the pool claiming to "give me the party pool I wanted!" At my age who the heck wants a party pool??? I told him I want a pool I can relax in and swim in. So then he agreed to build it out to give me what was promised from the beginning. Unfortunately the project was so far beyond fixing, Ariel gave me 2 options... keep going and build out as agreed and my pool will crack in 3 years or demolish everything and start fresh. My 3rd option of giving me a refund wasn't an option for him as he claimed to have so much invested in the project and he knew he could give me the yard I was promised. He said with the demo I may have to pay an additional 10k, or 5k or maybe not even anything additional but he was just letting me know. I felt stuck so I agreed to let them demolish and start fresh. Made him sign an addendum to the contract and I refused to let work be done without a rendering. He wanted me to allow his guy Carlos to come and "just do his thing" to not delay anymore. I wouldn't allow it. I demanded at least a rendering so we're all on the same page. A week later on 11/21/2025 he said a rendering may be done that day or by the next week, I then sent him a picture of an overflow spa I would like done. Ariel said it would be 8k more. I told him I felt like that was something they should give me considering all I have endured. He said he is "giving me a new pool and not doing patch work." So now I should be grateful for him! I was not happy with his response and I let him know and he then stated "he tried to be a gentleman by agreeing to build me a brand new pool" claimed "this approach will not work with me" and then stated he isn't "comfortable working with me any longer." Ariel stated I "am holding on to the past which is behind us and not moving towards the future." He previously claimed my pavers were paid for and are sitting in an air conditioned warehouse. He refused to deliver the pavers to my house. I demanded my pavers and a breakdown the $54k I paid and he said he isn't delivering the pavers and I would have the breakdown it by the next week. Never received anything! On 12/1/25 I received a call from the plumber they fired and still owed $5k to telling me they contacted him to give them a $25,000 inflated invoice for work done at my property. At that point I called all the news stations, reported them to DPBR and Miami-Dade county. He refuses to give me money back and has NO INTEGRITY. BEWARE!

Made may pergola in 2023 ($30,000)band after 3 years is falling apart and licking all over making…read moreit unsafe. I contacted them and they said that was out of warranty after 2 years and asked $10,700 to fix it after admitting the mistakes that were done building it. I extremely recommend not to hire them! Not reliable and unprofessional.

Griffith Metals custom built a 22' rolling luvered gate and a 12' double swing luvered gate for our…read moreproperty in Lower Sugarloaf Key, delivered and installed both gates. The gates turned our amazing and we have had them installed for 10 months and would without question recomend them to anyone for many metal projects !!

We initially hired another company, Ergeon, to manufacture and install a 12-foot gate. After more…read morethan nine months of delays, they ultimately installed a flimsy gate that they purchased from Home Depot, rather than a custom-built product. The quality was extremely disappointing. This is not just a suspicion or exaggeration on our part--our project manager mistakenly confirmed the gate was being delivered to them from Home Depot over a text conversation. Fortunately, we then discovered Griffiths Metal Products, Inc. From the very first conversation, the owner, Ozzie, was professional, knowledgeable, and genuinely interested in helping us resolve the situation. After explaining what happened, he quickly assessed our needs and offered a clear, realistic plan. Within three weeks, Ozzie and his team designed, manufactured, painted, and powder-coated a heavy-duty, well-constructed custom gate that exceeded our expectations in strength and workmanship. Throughout the process, Ozzie kept us updated with photos and regular communication, which gave us confidence and peace of mind. What began as a frustrating and stressful experience with the previous company was completely turned around thanks to Griffiths Metal Products, Inc. Their craftsmanship, reliability, and customer service were outstanding. I am deeply grateful to Ozzie and his team for their exceptional work. I highly recommend Griffiths Metal Products, Inc. to anyone seeking durable, high-quality metal fabrication and truly professional service.

amazing, I would recommend this to anyone. pretty well organized. amazing business and well…read morecoordinated and well built.

Marty, ACTION DOORS, is amazing and made my move easier with all the extra information needed being…read morenew to area! Very professional and great prices and gets job done FAST! Very thorough and highly recommend to anyone needing help with garage issues. My first friend in the area lol thanks Marty! And guys! Appreciate all Your help and Recommendations! Glad I found you first! Honest and trustworthy and you can count on him for your garage door needs!

Excellent service, professional repair and to communicate. same day service and all I have to say…read moreis good. Alex and crew got both jobs done quickly and efficiently. The prices are fair and they go above and beyond. They exceeded my expectation.

Disappointed! I never got my fence installed. I trusted Alex and gave him extra time to attend to a…read morefamily emergency. I paid him for the permit but my fence was never installed and Alex no longer accepts my calls or responds to messages. This was the second job I hired him for.

Great service they We're the second company I called and I talked to Lazaro very responsive…read moreeverything he said he did worked fast and best of all no surprises would recommend to anybody

Wow what can I say. After seeing a few of their completed projects from friends and IG. I had a…read moredeck that need to be replaced. I reached out to KOW Eric and Roger. Very professional alongside with their team. From start to finish they pay attention to detail with a lot of custom ideas that I wanted for entertaining. Team worked clean and didn't leave anything behind. They gave me a window of time to complete project and exceeded expectations. Super knowledgeable and offered suggestions to open up design to get a Pergola and Deck that will last... Thank you great Job to KOW and Team

I'm very disappointed with the work and customer service from this company. The pergola was poorly…read morebuilt and ended up breaking after light winds. Since then, I have tried contacting him multiple times by phone, email, and messages, but they have completely ignored me. A reliable contractor should stand behind their work and communicate with customers when problems happen. Unfortunately, that has not been my experience at all. I would not recommend this company. Totally scam

A warning to anyone considering Cero's Fence Contractors. We…read morehired them nearly two years ago to install a front yard gate and a metal fence in our backyard. Unfortunately, this has been a disappointing experience from day one through to now. From the beginning, customer service was lacking. Humberto often seemed irritated when we asked reasonable questions and responded dismissively. When we followed up with the city on the permit status, we discovered Cero's had submitted the permits incorrectly. We ended up acting as the go-between to get things corrected, which delayed the project even further. During installation, one of the workers was leaving cigarette butts around the yard. Shortly after the job was "complete," parts of the fence began to rust. We asked them to come back and address the issue--which they did--but the response was more defensive than helpful. Now, not even two years later, part of the gate has completely fallen off. (See attached photos.) If you're researching fence contractors, take this as a cautionary tale. The materials used and quality of installation appear to lack durability. While I expect a defensive reply (as that's been the pattern), I'm sharing our experience to help others make a more informed decision.

Humberto was very professional and took the time to answer all my questions and concerns. His…read moreinstaller was at my home on time and did an amazing job with the installation. If I could Cero's Fence more than 5 stars I would!

From the very beginning Devone was very responsive with his texting and phone calls. I sent him…read morepictures and he was able to understand right away what was needed. He quoted me a price based off the pics but what I really liked was that he explained different solutions to the problem I was having. Both options would result in the same price which was nice. Upon his arrival he knew exactly what to do and got straight to work! As the work progressed, he explained even more and was confident he would resolve the problem. The service requested was to repair two latches and a gate that the ground around it was uneven. There was a big snag in one of the fence posts, but he gave me two choice to fix and again knew his stuff! He resolved all of this for great price and friendly service. I'll need to replace some parts in future as the original parts made in china are not built to last and won't hesitate to call him!

Devone was responsive to texts and we scheduled a gate install the next day. As is often the case,…read morehe ran into a couple of unexpected speed bumps but wad resourceful and got the job done. Hard worker, and cleaned up too. Highly recommend.