Terrible customer service. Must be under new management this past year. I boycotted this store and…read morefinally went back. The employees are rude, seemed to be bothered by customers. I'll be spending my money elsewhere going forward. Clueless, rude employees! Never again. I have to give a star? Why?

Always helpful & friendly staff. The guys in sporting goods are exceptional!…read more Great selection and variety. We buy most of our landscaping supplies here.

I can usually find what I need here. From Pool Filter Sand to Gas fittings, to Paint. Everyone has…read morebeen helpful every time I've been in. This ACE is the place, at least in my experience

I only go to this store because it's a block from my house but every time I do, I regret it. Still…read moreI've spend thousands and thousands of dollars here. The staff eye you suspiciously and stand where they can watch you. If you try to make any sort of "please help me" body language they completely ignore you. The very INSTANT you touch anything they run up to you and interrupt you to ask if they can help. I have actually told them "I am trying to read and you're interrupting me" and had them reply "well I need to know if you need help" This is consistent. Not a one time thing. They're "help" is poorly disguised loss prevention that makes me feel disrespected and untrusted. I would rather warm up my car and drive 10 miles to pay 20% more than walk to this store. The last straw was having a premium product shoved down my throat when I asked for the economy product. They told me that they don't carry that product when I had just found it on the shelf. Worst shopping experience ever. Consistently. 100 times.

Worst customer service ever! Every time I go in there (20+times) nobody asks me if I need any help,…read moreinstead they look at you like you're a complete idiot and when you go to checkout they act like your being an inconvenience. I'm only leaving one star because zero isn't an option. Go to cashway or ace if you want to be valued as a customer!

From the owner: hardware , lawn & garden , paint mixing, trusses, custom cabinets , lumber yardread more

Best staff ever!!! They know the store and the local community. Best hardware store. From hardware…read moreto outdoor goods! Home, garage and garden. A good place to get what you need.

From the owner: Appliances, tools and everything you need for home improvement and maintenance. Lawn and garden…read morecare. Guns, ammo and other sporting goods. Services such as glass cutting, screen repair and small equipment rentals.

I have been shoping at D&B for a long time and I have never seen such poor quality in there…read moreclothing choices I dont know if they are just buying cheaper end of the ariat men's jeans or if its just there way of making money but when I spend almost $200 on 2 pairs of jeans that do not even last 2 weeks of casual wear and they telm me that its not there fault and they cant fo anything at all to help me except sell me another pair of expensive jeans that are going to rip rite out.. they should be able to send them in to the company and get some sort of reimbursement for me or have them send me something to make this rite I cant understand where coustomer service has gone wrong and made the coustomer feel like they have to pay a top price and if the product fails its so sad too bad. I have lost faith in D&B as a friendly coustomer service store to shop at , when I spend that kind of money I expect what I buy to last at least more then 2 or 3 weeks. So if you dont mind having extra jeans to use for rags and throwing your money away then by all means go get your self some aria jeans from D&B in lagrande Or,

This is ONE OF THOSE JOINTS. Ya know, the place where the guys and dolls (the guys are all…read morehandsome and the gals are all gorgeous) who work their butts off have a passion for their labor. They make time to stop and help yas. Doing the extra step is just a way of life in this store. Behind the ol' eight ball trying to figure out what will work for this or that? Drop in. No bunk here, just solutions. I've nevah, evah been treated poorly here. They have good fair prices, lots of "stuff" and they're knowledgeable about what they sell. Could you ask for more? Of course not. There are lots of D&B stores ya mugs but this one is my favorite. It's the best of the crop. Don't believe me? Get in there, look around, chat up ANY of the staff, see for yourself. Dough well spent. I stop in whenever I'm in town. If you say "Yo, Hammer sent me" they won't know what the heck you're talking about .. so DO THAT .. just for fun!

Darts is no longer a True Value store as of March 1st. Still operating but now as just an…read moreindependent hardware store. Hours are Mon-Fri 8am to 5pm and Sat 9am to 5pm.

The place can't compete with the big box store in Ontario, but it doesn't have too. if I a couple…read moreof bolts, I can them and not have to buy 6 or a dozen. They actually have more selection on a lot of items than the big box store. Also, I don't have to wander all over to find someone who then has to call or page someone. Dart's has people available who know their store. Great service.

Not the "helpful Hardware man". My husband ordered a Weber rotisserie for our Weber barbecue. We…read morepicked it up November 22. It is defective. The bolts loosen constantly and no amount of tightening will make them stay. The rotisserie falls apart and the food threatens constantly to fall off. The only way to find this out was to use it. My husband tried to return it today, Nov. 27, 5 days after purchase, but the Ace employees say they won't take it back because it is used. He had cleaned it up and re-boxed it for return. The Ace employees claim that Weber won't take it back. We bought the Weber barbecue this past May at the same Ace store to "shop locally". It didn't come with a rotisserie and you have to buy it separately. They are not standing behind what they sell. If Weber won't take it back because we found out that it is defective by using it, they don't stand behind their products either.