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    Fels Printing

    3.0 (2 reviews)
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    20 years ago

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    13 years ago

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    The UPS Store

    The UPS Store

    (63 reviews)

    South Street District, Queen Village

    I wish I could give this UPS Store 0 stars. Terrible service from start to finish. I brought in a…read morefile to be printed -- first, they used the wrong type of paper, and then printed the image at the wrong size. What's worse, I found out that the size in my file was incorrect, but no one said anything at the time of payment. A professional service should catch issues like that or at least inform the customer before proceeding. Instead, I was charged for a product that wasn't right, and the staff didn't seem to care. Completely disappointing experience. I won't be returning. RESPONSE to the your comment below : Hi, thanks for your response. I appreciate you acknowledging my concern, but the issue goes beyond just a simple mistake. When I pay for a service, I expect attention to detail and clear communication -- especially when something in the file could affect the final result. Unfortunately, that didn't happen here. It was frustrating to walk away with a product that wasn't what I needed, and with no real effort made to resolve it at the time. I hope this feedback leads to better service for future customers.

    On December 13, I brought in a mailing list for Christmas labels. Even though the store had…read moreaccomplished this for me in past Christmases from an Excel file, the employee I spoke to said that l had to submit a MS Word file. I converted the file (a tedious task, but I took them at their word) and returned it in 48 hours. It is now nearly Christmas day, yet I never heard from the store again. I had to produce all the addresses by hand to get the cards out. Every time I called to get the status, I was told they were short-handed. There was no concern about my deadline. I was a returning customer, but never again. Unless they have a wholesale change in their staff and management, I recommend that you never frequent this store yourself.

    The UPS Store

    The UPS Store

    (21 reviews)

    Rittenhouse Square, Penn Center

    I never thought that I would have anything as banal as a favorite UPS store, but thanks to Jay and…read morethe rest of the crew at this location, I do! Even when I lived in Logan Square and had another UPS location that was much closer, I went out of my to use this Rittenhouse location because it was always more pleasant and efficient. I've been dropping off packages at this location for years, and I've always had a positive experience. My last visit for notary services was exceptional, and Jay went out of his way to make sure that we were able to complete the docs. This UPS store is a great asset to the neighborhood!

    Mostly just dropping off Amazon packages and pre-paid labels here, so I don't feel fully justified…read morein giving the fifth star without having a more complex shipping need, but in my experience this place is solid! Parking is definitely the hardest part, but that's just something you should expect if you came into Center City / Rittenhouse trying to do an errand. Service: always friendly, fast, and effective. Things move so fast here that I'd be _tempted_ to not pay for my parking because I might make it back in time. But only tempted, because the PPA be sneaking up on you in the craziest ways, and I don't risk it anymore. Interior: other UPS stores kind of have a visual clutter to them that makes it sometimes hard to know where to go, or even to get around the store. This place, despite being smaller than most stores, has things organized and cleaned up to a T. No sweat figuring out where to go, and how to get things done in here. Overall: Good place to stop by if you're a local! Sounds like many others have had good experiences with more complex shipping needs. Be aware of limited parking, and the potential need to circle the block if you're not willing to just hazard in the street.

    Minuteman Press - Philadelphia

    Minuteman Press - Philadelphia

    (18 reviews)

    My order was incorrect & the service was Horrible! I dealt with Shola' during the entire time. My…read morelight box for my business came over a month after ordering. At the time of placing the order they told me it would take 2 weeks. They delivered the order with the website incorrect and I never got a chance to give a final approval before printing. They also never told me when they were coming, so they delivered it when the store was closed and no one was here. I also had a promo for 12 free shirts and they told me I had to come in person to redeem. I traveled from across the city to redeem the offer and they told me once getting there to email them. Total waste of gas. Overall it took about 4 months to get my order correct, oh and the 12 free shirts I was suppose to get when they first brought the light to me. I asked about a discount on the balance for the inconvenience and bad customer service and I was advised.. "Next time".. hahaha! Sir there won't be a next time. They also kept giving false stories and incorrect dates as far as when it would be complete. I know the stories were false because if I spoke to someone other than Shola.. they would tell me something different. Maybe that explains them changing locations and names.

    Minuteman Press has the best quality DTF gang sheets that I've purchased. They print very fast…read morewithin a day or two and the quality is top-notch. The transfers adhere well and last very long. Prices can't be beat

    Fels Printing - copyshops - Updated May 2026

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