One of the male workers that was in the office today Friday 5/22/26 that closed the office, doesn't…read moreknow how to do his job. I brought in a stray cat to surrender, since they told me I can there. Then in the end tells me, I can't and says I can dump her anywhere since it's not a crime since it's wildlife. Even though California Penal Code Section 597s says it's a misdemeanor to abandon feral or stray cats!!! I'll be coming back tmr to surrender the stray cat and hopefully talk to the manager!!!

Very rad experience, I'd never been before and went to check it out and see the dogs. Very nice…read morepeople and I like the location since I don't hang out in Castaic. It's mountain town California. They are not overwhelmed with dogs here so it doesn't feel hopeless like Downey or Carson for example. One of the doggos I met sadly we presumed to be a bait dog. Sweetest dog ever. The manager/director in front asked if I needed help and was incredibly hospitable, and gave me copies of some flyers I wanted to use for my own dog related event. Wonderful place to adopt a dog. Just do it y'all.

We waited to get the newest furmember of the family at Bow Wows 2018! #Punkin was so needed in our…read morelives after having to say goodbye to my #JustJack It's been perfection since moment one. Watching this little evolve, and come out of her scared place has been a joy to experience. Forever thankful. Vanessa B Past BW&M board member and forever fan I'd still rather see it at the lake where the parking is so much better for attendees

Paws down, the BEST doggie fair we've attended! So many…read morebooths. Lots of vendors handing out samples. Shows & contests. Food trucks. Lots of dogs & cats available for adoption (ONLY $30!!! AND, they come already micro-chipped & spayed/neutered.) No admission or parking fees. We've been to a lot (check my "Dog Friendly Adventures" list) and for a spur-of-the-moment decision to attend, this was a really good experience for us & our little Ruxin. Venue's great at William S. Hart Park. Grassy & shady. Accessible restrooms. Parking wasn't a problem since we came early. Found a public lot 2 blocks away. Our Ruxin is apparently tired of his current dog food so we wanted to pick up some samples to see if he'd show interest in something new. Came home with all kinds of food & treats. The various vendors were great about explaining their products & letting us know where we can buy them locally or online. We pup-sit our son's Corgis often and these samples will be shared with them. One of them has a really fussy tummy & most of the samples are organic. Several veterinary offices also had booths there if you live locally & want to meet the staff. There was a shots clinics also which had a long line. Someone told us the various shots were low-cost or possibly free. There's also pet-themed art & crafts being sold. I bought some dog toys at very reasonable prices. We seriously considered adopting another JackChi, but Ruxin was being a weenie. He wasn't being nice to the other dog at all. Additional notes: Dogs must be well-behaved and on leash. Please bring poop bags. Small dogs should be carried or in a stroller. It got crowded very quickly. Our lil' guy got his tail stepped on, so the hubby carried him for the rest of our stay. There's donation boxes situated here and there. The donations help to keep this festival free for all of us. We had a great time and will definitely want to come back next year.

Loved working with these folks. They were patient and throughout. They understood the personality…read moreand needs of their pups and do a lot for their health and welfare. Would recommend!

Here comes a 5 star review if there ever was one! Our beloved dog had to be put down around 6…read moremonths ago. Had no interest in a replacement for her until we thought more and more about it. My wife and I have so much love for each other, we needed to share that with another dog! After all, a house with no dog is no home! We thought about getting a nice puppy, but then thought about saving a shelter dog, and that seemed like the thing we wanted to do now. Enter Robert and Yana. Saw a pure white Maltese online at their rescue that we thought could be a candidate. Drove over there and there were at least 50 dogs there, horses, and all kinds of animals! The Maltese, named Coco, as it turns out, had been a stud for making puppies at a puppy mill. Never got any love or attention. Was treated badly. Owner had actually cut his ears (still can't figure out what that nut was thinking!) He was then abandoned, chained under a house and left for dead in the hot Lancaster sun for months as he deteriorated, his fur became terribly matted, he lost almost all his teeth. Nearby people threw him scraps once in a while, but nobody cared to save him. Then somehow Robert and Yana found about this and drove out there to try to do it themselves! But Coco wouldn't come to them. They tried treats, and everything, but he wouldn't come to anyone. He was a wild dog. Then Robert thought! He brought a female dog to entice Coco, and just like that, he came out to do his life-long duty, when they grabbed him. He has had a lot of health issues, as mentioned, and a bad ear infection to boot. A lot of these things were addressed by Rob and Yana. These Incredible people do God's work, I'm telling you! I was so amazed at how they devote their lives to saving precious fur-babies like they do! We decided this dog was for us! A challenge to be sure for me, but I've always been good at teaching dogs tricks, etc. Coco is a bit rough around the edges, of course, but I feel confidant as he makes strides learning and most importantly enjoying life, with ALL the love for him and him alone! To get puppy-chinos from Starbucks, go on long walks, given the best food, doggy parks, having his own people to lay on their laps.We've had Coco for three weeks now, and you wouldn't believe the changes in him! (and how fast he has become spoiled!) Our hearts feel SO good knowing the good life we will provide him with, no matter how long he has with us in this world and we feel so good for HIM! He comes when called, is learning how to 'sit' and 'sit up', and is very loving! He is very sensitive personality. I can't imagine him being this way and still surviving everything he was up against. Robert is the nicest guy! A great guy! They set me up with all kinds of stuff. Food, treats, some medicines, and everything we needed to know about him. Leash, collar, harness, and this is just the beginning!,They care so much about what they're doing you can't help but get sucked in! Yana is such a hard worker too. Just super loving, caring, knowledgable folks! They went out of their way to help us out every way they could, and no we have a happy, sweet baby that's all ours! I don't know who got the better end of the deal! Him, or us! Thank you SO much Robert and Yana! Wishing you guys the BEST of everything in life. You deserve it!

We had a beautiful day loving on all the animals. The Barn is a magical place. They give such good…read morecare to all the animals they rescue. A wonderful learning experience.

My family and I drove out to see this place last weekend because we love animals and had heard…read moreabout it for years. We arrived to find parking along a busy highway (?!?), with golf carts shuttling visitors to and from the entrance, just a few feet away from cars whizzing past. That was weird. Then we got to the sort of holding area where they keep guests until their reservation time. Before we went in, the owner came out to greet us...sort of. She gave us a basic history of the place, but before she did, she wished us "happy pride" and told us all about how virtuous she was, as if everyone should be celebrating? Weird and inappropriate to say the least. The last thing she did before allowing us the entrance we'd paid handsomely for, was to lecture us about becoming vegans. Which is one of my biggest pet peeves about vegans to begin with. Then she stood at the entrance and offered everyone literature on veganism as we walked past. I declined. Wholly inappropriate, offensive and off putting. I didn't pay to be lectured about something I disagree with. It was nice to (finally) see and interact with the animals, but some of the volunteers were too much. I understand they're used to dealing with idiots every weekend, but some of the instructions they were giving were flat out dangerous, like having babies (maybe 18 months old) feed carrots to grabby, nippy horses. Bad idea when little hands aren't any bigger than the carrots. Most (not all) volunteers were just a bit too power trippy and under-educated for my taste. I will say the facilities were pretty clean and appeared well kept, but the horses and donkeys were filthy and in dire need of grooming. Give your visitors brushes and curry combs and show them how to brush the animals. Win-win for everyone. It was nice to hang out with the animals, but most of the people I could do without. Probably won't be back again.

So grateful for Muttmatch and so happy with the newest member of the family…read more Couldn't have asked for a more honest, trustworthy and honorable place.

The team at Mutt Match is simply amazing! Rescuing dogs is a way of life for them. They truly do…read moreamazing work 24/7/365. My wife and I adopted two "fur babies" from them years ago and couldn't be happier.

On a Saturday we found a brown common sparrow sitting in the middle of our yard. Alive,…read moreapproachable, but not moving. A couple hours later, dead. 4 days later, another sparrow, the same thing. We left it alone, but kept an eye on it and called Animal Control, which directed(via automated system) to WVAS. I called and after a hold of about 10 minutes, an officer answered & I explained our concern. She told me we are welcome to bring any injured or wild animal we can safely gather and bring in 24/7. She suggested boxing the bird and bringing it in. We did. 15 minutes later, walking in and seeing the same officer I spoke with. Another employee took the box and went straight to the on-sight vet. While she input our name, address & contact #, I mentioned again that this was the 2nd bird in a few days and asked if we should be concerned or notify anyone else. She said no, the vet will see if they can do anything, if it survives it goes to a bird rehab facility for further monitoring, then eventual release. If it doesn't get better, not, then it's euthanized. I was wondering if the bird gets a autopsy to see what killed it. She said no. She then generated an impound code, in case we wanted to check for updates. We thanked her and left, feeling bad for the bird. When we got home - ANOTHER BIRD! This one in our driveway, just staring at our stucco wall. Grabbed a box & gloves, and back to the shelter we went. When we came in this time, she wasn't there, but the other worker who took the first bird back to the vet was. He took the box and away he went again. He returned to update our intake for the 2nd bird. He then told us that the first bird had died and it looked like the 2nd one was now dead. We again voiced our concern that now 3 birds within 4 days were found in very poor condition. Since we don't work in this field, we asked if this is a concern for them. He just stared at the motor and shook his head 'no,' then said he had all the info they needed and the impound code would be the same. We left hoping to not have to go back and we still don't know why this happened. As of today, no further birds found. We also haven't seen any alerts about bird diseases in our area, which is information the LA County Dept. of Health monitors and shares via their website, but it's good to know that we have this facility in the SFV where we can take a wild animal we may find injured or in poor health. After hours, there is a door bell to the right of the main entrance. Someone is always there to accept animals. Cheers! "CC"

My experience at West Valley Animal Shelter was extremely disappointing…read more On July 28, 2026, I accompanied a couple who had driven approximately 4 hours to adopt a kitten that had recently been removed from the euthanasia list. I was there as a representative of Purrrfect Rescues (a nonprofit) to help coordinate transportation and assist with the adoption process. Unfortunately, the experience quickly became frustrating. An employee named "Delfina" began yelling at me Becuase she wanted to speak with the adopters privately, instead of asking me to give them a moment she decided to escalate the situation and yell at me,I was excluded from the adoption conversation despite being involved in coordinating the adoption, leaving me without important information about changes to the plan. Communication from staff was inconsistent, and the adopters were later told they would need to make an additional round trip to pick up the kitten because he was under the required weight for neutering, then return again once he reached 2 pounds. This was different from what we had initially understood and created unnecessary inconvenience for a family that had already traveled several hours. The staff member we interacted with, Delfina, was discourteous and unprofessional throughout all interactions. Afterward, I learned she allegedly made comments about me to the adopters rather than addressing any concerns with me directly. The overall experience left the adopters feeling so uncomfortable that they ultimately decided not to proceed with the adoption! To make matters worse, when I asked for a supervisor's contact information so I could voice my concerns, I was refused direct contact information and was given a phone number and email address that did not work. I was also told a supervisor would be available the next day, only to later be told that was not the case. I appreciate the difficult work that animal shelter VOLUNTEERS do every day, and I am grateful that this kitten was removed from the euthanasia list. However, saving animals doesn't end there. Shelters should also make the adoption process welcoming, transparent, and supportive for responsible adopters. In this case, the process became unnecessarily complicated, and a kitten ultimately lost what could have been a loving home. I sincerely hope management reviews this incident and takes steps to improve communication, professionalism, and customer service so future adopters and rescue partners have a better experience.

I'm so happy I stumbled on Paws for Life. I'd done a lot of research on rescues in LA, and this one…read morestood out to me for their mission and programs. I applied for a dog and was called the very next morning to go see him. I ended up taking him home the same day! I was surprised at how clean and nice the facilities are, especially since they have so many dogs. The dogs are really taken care of, and every single staff member I interacted with was helpful and kind. They answered all of my questions and gave me a lot of advice since it's my first time owning a dog, let alone a puppy. I was able to text and call them with questions after I brought him home too. Their free training sessions are a huge benefit. I've already had a one on one (they offer group sessions too), and it helped my puppy make a lot of progress with jumping and leash pulling. They're really called paws for LIFE for a reason--they care about making sure it's a good fit both for the human and the dog. If you find it's not a good fit, they're happy to take the dog back, which I think is a great policy.

Alex at the front desk was very polite and sympathetic when I came in to report one of the pit…read morebulls from Paws for Life bit my daughter. It just came up behind my daughter and bit her on the arm while we were at Brand Park. My daughter required three stitches at the hospital, but thank God nothing worse happened. A shelter volunteer, Beth, was walking the dog at the time. After the incident Beth blamed my daughter for reaching her hand out toward the dog (she didn't even see the dog coming up behind her!), rather than taking responsibility for having a vicious animal on a public sidewalk. At the front desk they did say that because of this incident that dog would now never be adopted out, so that gives some comfort.

Adopted our dog Kona here 6 years ago. The staff very much cares for the animals here and it shows…read more We were given a leash, kibble, and a collar. This was my first time adopting an animal and they ran me through the protocol. Kona is the love of my life and has been an important part of our family for many years now. Thank you to the entire staff there.

PLEASE ADOPT FROM PET ADOPTION FUND TO SAVE THESE ANIMALS! These animals need your help. They are…read morebeautiful and well behaved and have little to no chance of getting out. The rescue is not open to the public and you can only see an animal by appointment only on Friday or Saturday afternoon. In the 3 months I volunteered there, only 3 dogs were adopted. Many of the dogs have been there for over 4 years. I actually found some of these reviews to be fake. Same exact words with a different animal name. You can not foster an animal which is known to be the pathway to adoption. Car rides and outings are strictly prohibited. The facility is not maintained, the dogs have no toys or bedding in their 38 year old dog houses and are only fed some mushy food once a day. There are no comforts. They can only be walked between 1 pm and 5 pm in the afternoon, the hottest part of the day in Canoga Park. There is only 1 kennel attendant and his helper that support 44 dogs and 22 cats. Obviously, the care they are given is insufficient. There are few volunteers to walk the dogs as most volunteers leave. The kennel attendant is a nasty man and he runs the rescue. The owner is only there when there is an appointment. Please consider adopting one of these precious animals!

The vet is a thief and just wants to make money for self He…read moreis a liar and crook, Don't go there This kind of vets make people to scared of adoption I took my cat to him and he wanted to make lots of exams, around thousand dollars and something I took my cat to another clinic and after just blood test and meds they charged me a way less

We had a very disappointing experience at Pet Orphans of Southern California. We adopted a dog…read morethrough spcaLA and were referred there for his neuter procedure, which was required as part of the adoption agreement. The issues began at drop-off. I arrived on time at 8:30 a.m., but there was a long line of owners and dogs waiting outside. Many of the dogs appeared to be puppies, fosters, or newly adopted pets still adjusting and difficult to manage. I waited approximately 20 minutes while trying to control my 65-pound dog. When I reached the front, staff said they had no record of our appointment and asked, in an unprofessional manner, whether I had completed the intake form that was supposedly emailed to me. I had never received it. I was then handed paperwork to complete on-site while continuing to manage my dog in a crowded environment. On the form, I disclosed that my dog had been experiencing chronic diarrhea since being picked up as a stray, that we were actively working with our veterinarian to identify the cause, and that our veterinarian had cleared him for surgery. Staff then told me they would not proceed if he had diarrhea. I explained that this condition predated the adoption, that the neuter was required by the shelter, and that we had already obtained veterinary clearance. Staff repeatedly went back and forth between me and the veterinarian before eventually presenting a high-risk consent form. The communication around this was especially concerning. When the form was presented, I was told that by signing it, I was accepting that if anything happened to my dog, it would be my fault. I understand that additional risks can exist, but this was handled in a dismissive and inappropriate manner. If the clinic had sent the intake paperwork in advance or reviewed the medical concerns beforehand, this could have been addressed prior to my driving an hour from West Adams to Van Nuys with a dog who does not travel well. I was also disappointed that additional charges were presented for items such as an e-collar, pain medication, and IV fluids. For a required adoption procedure, these added costs felt excessive. Pick-up was similarly poor. When my dog was returned, a staff member commented, "Make sure to take care of the diarrhea because he still has it," despite our earlier detailed discussion of the condition and treatment plan. While loading him into the car, I noticed feces on his cone, tail, and legs. This suggested he had soiled himself and had not been adequately cleaned before discharge, which was both upsetting and concerning from a sanitation and post-operative care standpoint. Overall, this experience reflected poor communication, lack of professionalism, and inadequate attention to patient care. I would not return to Pet Orphans of Southern California and would not recommend this clinic to others. I also plan to share this experience with spcaLA so they are aware of the concerns regarding this referral partnership.