The animal control receptionist made me feel comfortable talking about my past away dog. Thank you…read morefor being completely understanding and supportive when handing my families case. We will be back for rabie shots for my dogs and for the renewal for my cat.

One of the male workers that was in the office today Friday 5/22/26 that closed the office, doesn't…read moreknow how to do his job. I brought in a stray cat to surrender, since they told me I can there. Then in the end tells me, I can't and says I can dump her anywhere since it's not a crime since it's wildlife. Even though California Penal Code Section 597s says it's a misdemeanor to abandon feral or stray cats!!! I'll be coming back tmr to surrender the stray cat and hopefully talk to the manager!!!

We waited to get the newest furmember of the family at Bow Wows 2018! #Punkin was so needed in our…read morelives after having to say goodbye to my #JustJack It's been perfection since moment one. Watching this little evolve, and come out of her scared place has been a joy to experience. Forever thankful. Vanessa B Past BW&M board member and forever fan I'd still rather see it at the lake where the parking is so much better for attendees

Paws down, the BEST doggie fair we've attended! So many…read morebooths. Lots of vendors handing out samples. Shows & contests. Food trucks. Lots of dogs & cats available for adoption (ONLY $30!!! AND, they come already micro-chipped & spayed/neutered.) No admission or parking fees. We've been to a lot (check my "Dog Friendly Adventures" list) and for a spur-of-the-moment decision to attend, this was a really good experience for us & our little Ruxin. Venue's great at William S. Hart Park. Grassy & shady. Accessible restrooms. Parking wasn't a problem since we came early. Found a public lot 2 blocks away. Our Ruxin is apparently tired of his current dog food so we wanted to pick up some samples to see if he'd show interest in something new. Came home with all kinds of food & treats. The various vendors were great about explaining their products & letting us know where we can buy them locally or online. We pup-sit our son's Corgis often and these samples will be shared with them. One of them has a really fussy tummy & most of the samples are organic. Several veterinary offices also had booths there if you live locally & want to meet the staff. There was a shots clinics also which had a long line. Someone told us the various shots were low-cost or possibly free. There's also pet-themed art & crafts being sold. I bought some dog toys at very reasonable prices. We seriously considered adopting another JackChi, but Ruxin was being a weenie. He wasn't being nice to the other dog at all. Additional notes: Dogs must be well-behaved and on leash. Please bring poop bags. Small dogs should be carried or in a stroller. It got crowded very quickly. Our lil' guy got his tail stepped on, so the hubby carried him for the rest of our stay. There's donation boxes situated here and there. The donations help to keep this festival free for all of us. We had a great time and will definitely want to come back next year.

Loved working with these folks. They were patient and throughout. They understood the personality…read moreand needs of their pups and do a lot for their health and welfare. Would recommend!

Here comes a 5 star review if there ever was one! Our beloved dog had to be put down around 6…read moremonths ago. Had no interest in a replacement for her until we thought more and more about it. My wife and I have so much love for each other, we needed to share that with another dog! After all, a house with no dog is no home! We thought about getting a nice puppy, but then thought about saving a shelter dog, and that seemed like the thing we wanted to do now. Enter Robert and Yana. Saw a pure white Maltese online at their rescue that we thought could be a candidate. Drove over there and there were at least 50 dogs there, horses, and all kinds of animals! The Maltese, named Coco, as it turns out, had been a stud for making puppies at a puppy mill. Never got any love or attention. Was treated badly. Owner had actually cut his ears (still can't figure out what that nut was thinking!) He was then abandoned, chained under a house and left for dead in the hot Lancaster sun for months as he deteriorated, his fur became terribly matted, he lost almost all his teeth. Nearby people threw him scraps once in a while, but nobody cared to save him. Then somehow Robert and Yana found about this and drove out there to try to do it themselves! But Coco wouldn't come to them. They tried treats, and everything, but he wouldn't come to anyone. He was a wild dog. Then Robert thought! He brought a female dog to entice Coco, and just like that, he came out to do his life-long duty, when they grabbed him. He has had a lot of health issues, as mentioned, and a bad ear infection to boot. A lot of these things were addressed by Rob and Yana. These Incredible people do God's work, I'm telling you! I was so amazed at how they devote their lives to saving precious fur-babies like they do! We decided this dog was for us! A challenge to be sure for me, but I've always been good at teaching dogs tricks, etc. Coco is a bit rough around the edges, of course, but I feel confidant as he makes strides learning and most importantly enjoying life, with ALL the love for him and him alone! To get puppy-chinos from Starbucks, go on long walks, given the best food, doggy parks, having his own people to lay on their laps.We've had Coco for three weeks now, and you wouldn't believe the changes in him! (and how fast he has become spoiled!) Our hearts feel SO good knowing the good life we will provide him with, no matter how long he has with us in this world and we feel so good for HIM! He comes when called, is learning how to 'sit' and 'sit up', and is very loving! He is very sensitive personality. I can't imagine him being this way and still surviving everything he was up against. Robert is the nicest guy! A great guy! They set me up with all kinds of stuff. Food, treats, some medicines, and everything we needed to know about him. Leash, collar, harness, and this is just the beginning!,They care so much about what they're doing you can't help but get sucked in! Yana is such a hard worker too. Just super loving, caring, knowledgable folks! They went out of their way to help us out every way they could, and no we have a happy, sweet baby that's all ours! I don't know who got the better end of the deal! Him, or us! Thank you SO much Robert and Yana! Wishing you guys the BEST of everything in life. You deserve it!

Such a special place. Friendly staff shared with us about the back story for each animal and how…read morethey are lovingly looked after. So happy someplace like Gentle Barn exists!!! Nothing like hugging a cow or giving a chicken a massage to brighten your day.

Great place for kids and adults alike. The animals are amazingly chill. Each animal is assigned a…read moreperson who will give you more information about them. You can spend as much time as you want at each area. We stayed about two and a half hours and were able to spend all the time we wanted at each area. I would suggest taking the 10a slot if possible or you may have to park a bit away from the entrance. I would also go either in spring or fall to avoid the heat. Otherwise, enjoy hugging a cow.

So grateful for Muttmatch and so happy with the newest member of the family…read more Couldn't have asked for a more honest, trustworthy and honorable place.

Remarkably similar experience as some of the other negative reviews…read more Adopting our pet was smooth other than the frequent last minute delays brought on by general disorganization. "I'll be there in 1 hour" then 2 then 3 etc. That was just an annoyance. When it came time to deliver us rabies proof and all the other paperwork things took a rapid dark turn. We simply wanted proof of rabies to be safe with the training requirement and our liability when the dog is out n about. The owner responded to our brief request with a multi paragraph emotional rant. Truly baffling stuff. Then came lie after lie. In a single email thread the paperwork was available but she was too busy to deliver it then sick then came the doozy that explains why this is a pattern behavior... The states intent of mutt match is to deceive the adopter into thinking they will get paperwork upon adoption then withhold the paperwork until the trainer friend is paid. This is not what you will be told upfront. Once we knew the trainer friend for some reason did not worry about rabies proof (most do require it) we booked training immediately. The trainer is fantastic and likely unaware of what is happening. Then the paperwork showed up. In the 2 month process of dealing with deception and negative emotional commentary that borders on childish name calling (to give a flavor of how weird it gets) our pet was unable to go to our groomers or vet as they require proper paperwork. In summary, The dog is not the priority. The money is. And that would be fine if it was a honest adoption process. But the bizarre deceptive business practices turned a simple process into a constant headache with a high conflict personality at the cost of the dogs well being. Poor management. Would avoid this place like the plague. The owner says she simply "laughs" at Yelp negative reviews when respectfully asked about the pattern we saw in other reviews.

sweet people! foster based so it's great to see people of our community helping the animals around…read moreus

From the owner: 501c3 Non-Profit Animal Rescue of all kinds, from Tails to Scales!…read more We are a foster based animal rescue located throughout all of California, with the availability and experience of transportation nationwide! We rescue many types of animals in need, including but not limited to: dogs, cats, snakes, lizards & bunnies! Contact us today and let's get your next best friend home! PayPal: donation@tailsandscales.org Venmo: tailsandscalesanimalrescue

Is there anything sadder than an animal shelter? So many unwanted dogs and cats waiting for their…read moreforever homes in small cages which are entirely outdoors. You want to rescue them all but you can't. All you can do is spread some love around the cages and, if the stars align, get to take a new family member home. They do what they can at this City of LA shelter in Chatsworth. It's totally overbooked with dogs who would much rather be lounging on your rug at home. By some crazy coincidence, someone had turned in a Korean Jindo, which was the breed I had in mind. Our amazing attendant got "James" out of the cage and into one of the large meet-and-greet areas. While it's tough to bond with 50 other dogs barking their heads off, I knew it was a match. All dogs must be neutered/spayed before they can leave the animal shelter. Because James had already been fixed, there was nothing to do but pay the fee and invite him into the Lambo. At this time (February 2026), fees are halved to reduce overcrowding, so my total cost for James, including being up to date on rabies and all vaccines and micro-chipping, was $51. What I like a lot is that the shelter provides you with detailed notes taken by staff and volunteers who have interacted with your pet. Though James had only been at the shelter for about five weeks, there were plenty of comments (friendly, warms up after a few minutes, not a barker) which gave me some extra confidence. Check out the shelter for your new family member soon!

I had a very unpleasant experience at this animal shelter and I feel the supervisor Troy handled…read morethe situation in a very unprofessional way. About two weeks ago I took in a large dog because the previous owner was going to take him to the shelter and I felt bad for the dog. I wanted to try to keep him, but after keeping him for a short time I noticed the dog was becoming aggressive toward my wife and my kids. I have small children at home and I cannot take risks when it comes to their safety, so I decided the responsible thing to do was to bring the dog to the shelter since I could not keep him and I could not find anyone who could safely take him. When I arrived, the supervisor Troy came outside and immediately had a rude attitude. Instead of trying to help, she started questioning me in a way that felt more like an interrogation than a normal conversation. She kept asking why I had my wife's ID with me, how the dog knows me, and why I was bringing the dog there. I understand staff may need to ask questions, but the way she spoke was disrespectful and unnecessary. I explained that I live in the 91344 area and that the dog was not safe around my family, but she kept arguing and acting like I was doing something wrong. In the end, she refused to take the dog, which made no sense to me because this is exactly what animal shelters are for. People come there when they cannot safely keep an animal. What bothered me the most is that she is a supervisor. If a supervisor behaves this way, it gives a very bad impression of the whole place. People who come to a shelter are already stressed, and the staff should treat them with respect, not attitude. I tried to do the right thing by bringing the dog to the shelter instead of abandoning him somewhere, and I left feeling frustrated and disappointed. This was not the kind of experience I expected from a city animal shelter. I hope management looks into this, because situations like this should be handled much more professionally

I'm so happy I stumbled on Paws for Life. I'd done a lot of research on rescues in LA, and this one…read morestood out to me for their mission and programs. I applied for a dog and was called the very next morning to go see him. I ended up taking him home the same day! I was surprised at how clean and nice the facilities are, especially since they have so many dogs. The dogs are really taken care of, and every single staff member I interacted with was helpful and kind. They answered all of my questions and gave me a lot of advice since it's my first time owning a dog, let alone a puppy. I was able to text and call them with questions after I brought him home too. Their free training sessions are a huge benefit. I've already had a one on one (they offer group sessions too), and it helped my puppy make a lot of progress with jumping and leash pulling. They're really called paws for LIFE for a reason--they care about making sure it's a good fit both for the human and the dog. If you find it's not a good fit, they're happy to take the dog back, which I think is a great policy.

Alex at the front desk was very polite and sympathetic when I came in to report one of the pit…read morebulls from Paws for Life bit my daughter. It just came up behind my daughter and bit her on the arm while we were at Brand Park. My daughter required three stitches at the hospital, but thank God nothing worse happened. A shelter volunteer, Beth, was walking the dog at the time. After the incident Beth blamed my daughter for reaching her hand out toward the dog (she didn't even see the dog coming up behind her!), rather than taking responsibility for having a vicious animal on a public sidewalk. At the front desk they did say that because of this incident that dog would now never be adopted out, so that gives some comfort.

Adopted our dog Kona here 6 years ago. The staff very much cares for the animals here and it shows…read more We were given a leash, kibble, and a collar. This was my first time adopting an animal and they ran me through the protocol. Kona is the love of my life and has been an important part of our family for many years now. Thank you to the entire staff there.

I got the sweetest, most adorable and gentle boy from here 2 years ago. He was an 8 year old poodle…read moremix named Harvey. He was well cared for, but as all rescues he was afraid of his own shadow initially. He loved being loved and I loved that because he was so easy. Unfortunately, I lost him to Cancer in February. He put up a good fight to the end. He was truly loved throughout the complex and neighborhood. I miss my boy so much and am always thinking of him.

You can immediately tell that this adoption center truly prioritizes the safety, health, and well…read morebeing of their animals over anything els, even money. that's honestly so rare and really refreshing to see. they're very strict about their process, which i actually really appreciated. before you can even view the kittens or other animals, you have to fill out a form. they want to make sure every animal goes to a safe, loving, and responsible home. most animal shelters don't do this so i really appreciate it. the whole place felt clean, calm, and well cared for, and the animals all seemed happy and properly looked after. the staff was also super kind and made sure we took our time looking at the kittens. overall, it just feels like a place that genuinely cares. if you're looking to adopt, this is exactly the kind of environment you'd want. responsible, thoughtful, and focused on what's best for the animals.

We had a very disappointing experience at Pet Orphans of Southern California. We adopted a dog…read morethrough spcaLA and were referred there for his neuter procedure, which was required as part of the adoption agreement. The issues began at drop-off. I arrived on time at 8:30 a.m., but there was a long line of owners and dogs waiting outside. Many of the dogs appeared to be puppies, fosters, or newly adopted pets still adjusting and difficult to manage. I waited approximately 20 minutes while trying to control my 65-pound dog. When I reached the front, staff said they had no record of our appointment and asked, in an unprofessional manner, whether I had completed the intake form that was supposedly emailed to me. I had never received it. I was then handed paperwork to complete on-site while continuing to manage my dog in a crowded environment. On the form, I disclosed that my dog had been experiencing chronic diarrhea since being picked up as a stray, that we were actively working with our veterinarian to identify the cause, and that our veterinarian had cleared him for surgery. Staff then told me they would not proceed if he had diarrhea. I explained that this condition predated the adoption, that the neuter was required by the shelter, and that we had already obtained veterinary clearance. Staff repeatedly went back and forth between me and the veterinarian before eventually presenting a high-risk consent form. The communication around this was especially concerning. When the form was presented, I was told that by signing it, I was accepting that if anything happened to my dog, it would be my fault. I understand that additional risks can exist, but this was handled in a dismissive and inappropriate manner. If the clinic had sent the intake paperwork in advance or reviewed the medical concerns beforehand, this could have been addressed prior to my driving an hour from West Adams to Van Nuys with a dog who does not travel well. I was also disappointed that additional charges were presented for items such as an e-collar, pain medication, and IV fluids. For a required adoption procedure, these added costs felt excessive. Pick-up was similarly poor. When my dog was returned, a staff member commented, "Make sure to take care of the diarrhea because he still has it," despite our earlier detailed discussion of the condition and treatment plan. While loading him into the car, I noticed feces on his cone, tail, and legs. This suggested he had soiled himself and had not been adequately cleaned before discharge, which was both upsetting and concerning from a sanitation and post-operative care standpoint. Overall, this experience reflected poor communication, lack of professionalism, and inadequate attention to patient care. I would not return to Pet Orphans of Southern California and would not recommend this clinic to others. I also plan to share this experience with spcaLA so they are aware of the concerns regarding this referral partnership.