Let's face it: getting a quote for car repair -- especially if it's as a result of a unfortunate…read more"incident" with another car -- can be unpleasant. All I can say is that Concours made it as pain-free and easy as it possibly can be. From the time I called to make an appointment for the estimate (and encountered an intake operator who was so sympathetic and personable I wanted to add her as a Facebook friend) to the time I picked up the car (about six days *earlier* than quoted!) it was an altogether positive experience. They coordinated a rental car to show up instantaneously, and their quote for the repair came in at the lowest of the three estimates I got. They deposited a cute stuffed Sharpei puppy on my dash (ties in with their trademark and slogan) with a customer satisfaction survey around his neck -- I applaud that savvy marketing and would not hesitate to suggest them to friends who find themselves in a similar situation. The one negative? (And I'm splitting hairs here..) -- my radio stations were fiddled with. I had to re-program them all. As with any service people who work on your "stuff", they should try to minimize their "footprint" in your life and (besides the amazing repair) make it as though they'd never been there. You wouldn't want a guy working on your hardwood floors to watch your TV. I don't want an autobody shop to delete CBC Stereo off my favorites. 'Nuff said! They're awesome!

About 8 years ago, my Toyota Rav 4 was involved bon a hit and run…read more Intact insurance went to Boyd Auto body to get it fixed. It took weeks longer then promised, but I guess that happens. Fast forward a few years ago, I noticed rust on my vehicle, only on the section Boyd replaced ! The rest of the vehicle is fine except the part they replaced which is worse now ! I can now see why Intact doesn't use this company vany more!

I had borrowed A friend's Corvette and shame to say I tried to drift it on a wet road and lost…read morecontrol. Smashed part of the Fiberglas wheel well. Took it to a gmc dealership and was quoted over $10,000. Then took it to mps and was quote a little less than a third of what gm wanted. When the work was completed you couldn't tell that that area had been scratched let alone damaged to the extent that it had. High quality work at fair price. Couldn't ask for more.

My truck was one month old and I side swiped a concrete block coming out of event parking here in…read moreCalgary. I took it to these guys (recommended by someone) and they got me in and got me fixed up. Only 1 week after they did the work one of the pieces they installed (cap on my running board) came off. I called and they told me they could order another one for me and install it but not on warranty, I would have to pay. I was upset and did not go back. Now it is 4 1/2 years later and my truck is rusting, no-where on my truck except for the spot they fixed. I took it to a different auto body shop and they told me straight up it was not fixed properly and that is was a shitty job. All they did was bondo and sand and paint, they did not fix the damage and that is why it is rusting now. They said as much as they would like to take my money I should take it back to them to be re-done. I sent them picture of what is going on and their reply was "not our fault, we can fix it again, but for a price"..... I will never go there again and I let the person that recommended them to me know not to recommend them again to anyone else. Stand behind your work or don't do the work!

It's hard to find an automotive shop that hits all the right notes. onfidentPDR is one of those…read morerare instances where everything was done right, from the beginning to the moment they handed me back my keys. Lenny was a pleasure to speak to on the phone and in person when I first arrived. She was able to answer all my questions and fit me in to the schedule right away. My vehicle fell victim to golf ball sized hail which left it with 30 or so dents. Their garage and showroom is clean, organized and comfortable. Paolo was my rep and was super friendly and answered all my questions about the process. I like to have some knowledge about the process before making a decision on car repairs (I treat my vehicles with the utmost care). Confident PDR was able to repair all the hail damage and even went the extra mile to catch dents that the insurance appraiser missed. I got my car back and couldn't even tell it had any dents whatsoever. My car came back clean and looking better than ever. I can recommend no one else when it comes to paintless dent repair work in Calgary.

I don't have any children. But, I imagine seeing your car after an intense hailstorm is a lot like…read moreseeing your kid after they do a front flip off the swing set and land on their face. Even though YOU don't physically hurt, you still feel the pain vicariously. Such was the case when I stepped out of the Toad N' Turtle after a night of wings and beer to see my battered Acura. I went through the various stages of "car damage grief" - first, I denied the damage was as bad as I thought. Then, I got angry - furious with a righteous fervour against all of nature, the only enemy I couldn't sucker punch. I soon reached depression - this was going to cost me. I would need to pick up a lot more freelance writing projects about hotels and monkey sex and whatnot to pay it off. Why oh why do I insist on driving anything other than a beater? Because of heated seats and the ability to pass anybody any time I feel like it and the fact that it makes me feel like an over accomplished 20-something even though I'm not. That's why. Sigh. So I begrudgingly called my insurance company. As fate would have it, thousands of cars became dimpled messes during that downpour, so I would have to wait almost 8 months to get in anywhere. When the phone call finally did come from Confident PDR (the PDR stands for paintless dent removal), I could barely hear the girl on the other end. Now, I was in a touring band for awhile which left me with a terrible case of "ring-all-the-time" ears, but I'm certainly not deaf. After cranking up my phone and barking like a senior, I had an appointment set up for the next day (hooray! Speediness at last!) for an assessment. I arrived at the shop bright and early, eager to pick up my rental (I was SURE they were going to lend me an Audi R8) from Enterprise and get to work. Now, not that you should really care about the aesthetics of the car shop fixing your dents, but I just wanted to say that I have no idea how the people who work here go there every day without feeling a soul-crushing depression.There's no art on the walls, no color anywhere - just white, some desks and a stout little coffee machine gurgling away in the corner. But then - what's this?! I was accosted by an extremely cute Yorkie that seemed to brighten the room right up. A guy took my keys and went out to look at my car. I played with the dog, who seemed particularly fond of slowly inching out of petting range, then whining until I moved over to scratch it some more. Alas, all that cuteness couldn't prepare me for the shock that was to come. $3,000+ dollars in damage. Yikes. Even given the damage on my car, that seemed a bit high - I'd had two doors repaired and repainted after some crazy lady backed into me and it came to only slightly more than what they were charging. Then again, I don't really know what's involved in bodywork, so, that could be totally reasonable. Thank the Lord for insurance. So I dropped off my car the next Monday, was told it would take three business days. Guess what?! It took exactly one. I got my car back Wednesday morning. FAST! EFFICIENT! And my car no longer looks like a golf ball. The staff was friendly and the phone calls were prompt - and that darn little dog is just too cute. At the end of the day, this is a reliable place to get your dents taken out - and it was fast too. Staff are friendly, but they do need to turn up their phone; and for pete's sake, at $3,000 a pop, you can afford to put up a poster or something. Would recommend.

They are the truck and fleet experts. Service and sales handles my fleet and they always give us…read morethe best service.

I bought a used truck there. total hassle. used car dept are brutal. detailing terribleread more

My Mercedes B250 got keyed by someone who didn't like that I parked in front of their house. My…read moreinsurance appraiser suggested MB Autoworks because they are a certified Mercedes repair facility and why not go to the people who know the brand best. I'm glad that I took his advice. I was a little nervous because past experiences with body repair work were less than satisfactory (another body shop on a previous job subbed the paint-less dent removal to a 3rd party, who subsequently broke my inside hatch handle while the car was in their care - and they didn't take responsibility for it). This experience was flawless. They were friendly and professional. My appraiser said the shop boss is one of the best in the business. They kept me up to date on their progress. They had my car for 8 days and when they called to come and pick it up, it looked fantastic. I noticed other paint issues the car previously had were gone as well. They went above and beyond the call. Well done MB Autoworks.

Well, it's been about 11 months and we are still waiting on the final part from our insurance…read moreclaim. After being stone walled by reception, shop employees and, amazingly, the Manager in a vain attempt to get some information on the status of completion we gave up and paid out of pocket for the part from another shop. As a point of comparison, this part was sent from Germany, painted and installed in under 2 weeks. While we have little experience in running an autobody shop, we think it's safe to say that this is not an ideal business model. Kristi J

Top notch work. Went in for quote: was a reasonable price…read more Took the car in and they made it Brand New. Even topped it off with a polish. Great work Jordan and all staff. Definitely coming back and highly recommend.

This is the second time I have used Versatile and the second time I am thrilled…read morewith the service,and price of what my car required. My car looks like new!! I was very happy with the professionalism of this business and how they were able to save me money.

I recently traded in my Nissan versa which I bought in sunrise Nissan back in 2011, warning don't…read morego to sunrise Nissan! Back to Gallery, they were awesome I death with John and Jon...lol... John gave me atmost customer service. He didn't leave me at any point to tend to another customer. I got an Elantra gt gl (I think...lol) hatchback 2015. No matter, its Amazing! John helped me set up the Bluetooth Got 3 months free of xm radio. He explained everything to me slowly to make sure I know how to operate the vehicle properly...since it got sweet gadgets in it They were professional at the whole deal. He wasn't in a hurry just because the deal is closed. Transfered my lisence plate for me...moved both cars closely for me to transfer my girly stuff needs. Nothing is broken so far...trust me when I got car in sunrise Nissan they refused to fix a button that was loose, this was a week from me getting the car... I hope I'm not jumping the gun but I love it...so far so good. Looks really sophisticated. I would highly recommend their dealership.. I know it's just a little place..but the service is good, 3 times we went there,3 times we were offered drinks, cookies freshly bake. It's a nice touch, to make u feel welcome and appreciated since it's the 2nd big purchase next to buying a house.

I paid for clear 3m. Install was horribl, rough cut and bubbles everywhere. After 3 refits I had…read morethem take it off. They said I would be refunded on the Hyundai account. It never was. also I was dumb enough to purchase tires and wheels from them. my first appointment they installed the wrong wheels. the next appointment they didn't have all the ev inserts. the appointment after that they were still missing 2 wheel inserts and I had to go back yet again. also when I went for my annual checkup they tried to charge me $160. it's a free mandatory checkup to maintain the warranty. also I ask them to fix a glass chip u fee my purchased extended warranty and they wouldn't do it because I didn't have my paperwork with me. they said they didn't keep records of it which confused me because they are legally required to. all in all they are great when selling you a car but after is another story.

Great service, super quick and hauled my car to the shop. I would recommend using these guys.read more

Great experience with this towing company! They were quick, professional, and handled everything…read moresmoothly. The driver was friendly and made a stressful situation much easier. Highly recommend their reliable service.

they made my truck buying experience the absolutely worst decision, of my life…read more paying over $110'000, for a $87'000 truck, I thought that I would be taken care of & the finance girl @ Sherwood park gmc wasn't just saying "yes" to everything I asked for trying to make a quick sale. I paid $7'500(!) for extended coverage, not realizing that it was going to be for however many oil changes I could fit into 50'000KM's, getting into arguments with every auto-specialist at sherwood-park gmc & jack carter, just trying to get a coolant flush (which never got done), that I was told would not be a problem. only way to get ahold of the sale (specialist) Nico from Sherwood was to go to the shop & than being told that the lady who did my contract, no longer worked there. like it was non-applicable, anymore. hey, he filled up my tank. must have forgot that I paid $4'500 for a gravity fed slip-tank as well. oh wait, that didn't work either. they couldn't even put on a $150 extended fender, so my tires didn't run, every turn. how beautiful a GMC could be, but every associate except the gentleman(s) guiding me into the shop or driving shuttle, have ruined the name with no accountibility or service. one auto "service" technician actually said that she wished she could have charged me more, after I was charged continuously for stuff in my contract, that they magically changed on their side, & I did not get a full refund for. I would never trust these scam artist', they have ruined the name of GMC.

Don't honor warranty!! Paid for 10 year warranty and everytime we bring it in, its s cost, for…read moresomething we were told was under our warranty!! Nothing but lies so they can charge you and claim its not warranty! If you buy from here make sure you get a lawyer to draw up papers to protect you with the lies they tell you to get you to buy!! Your are better off ordering your vehicle online and avoid the dealership! Maybe then they will be forced to honor the lies coming out their mouths! There is alot more about yhis; i will post to public on social media