Office is old and dirty. Dr. And staff don't get back to you. Took me one week and at least 5…read morecalls to get a prescription renewed. Dr. Still hasn't gotten back with me about my lung CT scan or bone density test taken on the 15th of June.

Professional service , listens to all your problems . Wait times are long sometimes short be it's…read moreworth the wait

Worst of the worst. Been waiting 1 1/2 hours for my appointment. Totally unacceptable. These…read morepeople should be ashamed.

While Raymond Kruck was still at this practice I had faith in my visits and the care and concern I…read morereceived. Since his leaving to get in the office unbelievably impossible. With many attempts in the time Raymond Kruck has been retired NO ONE RETURNS YOUR CALL. COUNTLESS messages left to make an appointment. I wouldn't call this Premier treatment. Does The Medical Industry actually care?

Dr. Kucherov, is a good person and has extensive knowledge in his field. What I found to be most…read moredisturbing at his new location within Premier Medical, was his staff. In October of 2023, the doctor asked that two procedures be set up for my mother. The woman he spoke to looked annoyed and ROLLED her eyes. Yes, right in front of me she rolled her eyes. Needless to say, the procedure was not set up, no phone calls were made. Our follow up appointment was coming up to review the non-existent procedure, so I just cancelled the appointment. I figured she probably doesn't need it anyway. Dr. Kucherov deserves better.

To say that I'm traumatized by dealing with him is an understatement…read more The staff mishandled my prescriptions on 4 separate occasions. No one returns phone messages. I spoke to the Dr. Kucherov about the withdrawal symptoms I am having from a medication he took me off of. His responses were to yell at me "What do you want me to do about it?" " if your nauseous, go somewhere else, I'm not here for that."

He is great! Inquisitive, determined to find solutions and puts you at ease. Wonderful primary care…read morephysician, and refers to excellent specialists when needed.

I accompanied my elderly parent to a visit with this provider and was absolutely horrified by the…read moretreatment of both my parent, as well as myself. This person (I hesitate in affording him the courtesy of the physician title, as his behavior does not warrant that level of respect, despite whatever formal education he managed to acquire) was rude, dismissive, arrogant, with a pompous haughtiness that was shocking and disappointing, at best. The reason for the visit was to acquire his sign-off (as pcp) on surgery with a specialist. The intended surgery, for my elderly parent, was of a life-saving (or at least prolonging) level, and was being delayed due to this required extra step for insurance. The provider was well-aware of the diagnosis and urgent need for completion of this step but did not act in a manner reflecting this knowledge, nor with any inkling of compassion for what my parent was facing in the diagnosis and coming treatment. In high anxiety health-threatening situations there should be, at the very least, a respectful, caring, provider experience wherever possible; this person provided the absolute opposite of that experience. My parent has since passed, more than 3 years hence, and I am still here writing about the horrible experience with this person in the hope of sparing others a similar encounter. The other reviews I've seen indicate that this was not a one-off scenario, unfortunately. My advice is to avoid this provider and seek care elsewhere, with haste.

WORST medical practice I've ever been to. I was a patient there for several years, dealing with…read morethe worst illness of my entire life. I needed a compassionate, available, forward thinking responsible practice. What I got was the complete opposite, time after time. I was understanding, polite, patient, and gave them several chances to correct their incompetence and careless mistakes. Their nursing staff and front desk reception are irresponsible, curt, lazy, surly, and extremely rude. They all seem to have huge egos and chips on their shoulders, with no provocation whatsoever. If you're someone who's patient, courteous, or polite, they'll see it as a weakness and they'll completely walk all over you... And when that doesn't upset you, they'll resort to bullying you and verbally abusing you. They're there to get paid while doing little to compensate for it. They could honestly care less about you. They clearly hate their jobs (and themselves) judging by the way that they treat loyal, patient, long-term patients. Their nurses are verbally totally abusive, rude, and incompetent. They'd committed malpractice on me last year, by putting me on a conflicting drug that caused an extremely damaging reaction. They ignored my patient portal messages prior to prescribing the drug, asking them if there were any contraindications with my other medications, resulting in the fact that since then, I haven't been able to fully walk since. When I (finally) confronted them after years of their inefficient conduct , they (of course) denied any accountability. I'm currently speaking to a malpractice attorney to inquire about suing them. Their practice manager, Gina Brown is incredibly lazy, insipid, rude, and she's completely irresponsible and incompetent. She takes ZERO accountability for her practice's (numerous) blunders and mistakes. She'll throw other doctors at the practice under the bus to save her own skin. Like the others, she could care less about the patients in their practice. She should be quietly pushing a broom at McDonalds, not interfacing with the public or working for a medical practice who calls themselves "the best medical practice in the Hudson Valley." That's a lie... They're anything but. NUMEROUS other patient reviews will also tell you what they're really about. You can also tell how blatantly egotistical they are by the way that they respond to former patients who've (also) had several negative experiences of them. Read how they respond to their rudeness and outright neglect. They'll bully and insult you by lying about repeated incidents and they'll invariably attempt to humiliate you! Read their responses to other (former) patient reviews. Their former patient reviews are absolutely scathing - and for good reason. They'll get their karma. Clearly, they already are, judging by what others believe. Their review responses are irresponsible, neglectful, condescending, inaccurate (they'll resort to outright denying and lying about your experience with them). That's how horrible these people are. These people take no accountability for their reckless mistakes, they have zero compassion, zero professionalism, and a horrible bedside manner. Avoid!!!

This business is irresponsible and heartless. Because of a…read moremistake by their admin they cancelled my urgent appointment, after making me wait months and months for that appointment. They did NOTHING to remedy their mistake. Nothing. I am now left another months long wait for another caregiver to give me an appointment; while my body is deteriorating. What a terrible mistake to trust them. They know there is a healthcare shortage in my region and treat their patients with disregard. Irresponsible and heartless.

Dr. Koh is a great doctor. He has been treating my anemia for about 3 months now. He is also…read morethinking that it may be another problem. He is the only doctor in the practice. I will recommend him if you need a blood doctor.

Sadly I am growing displeased with the office. Very long wait times now doctor is seriously…read moreoverbooked. The staff (not the doctor) changes each time I go and one is more clueless then the last. Refills are not called in until after hours, making a second trip to town frustrating, especially when your refills are not called in as stated. My last doctor did my refills immediately. Also the office has plug in air fresheners in every outlet. Place reeks! Even with a mask the smell is overwhelming. Very bad for those with asthma or pulmonary conditions. The doctor is so overbooked the wait has become at least an hour in the waiting room then more time in the little room, trapped with the dreaded air freshener.

If you care about your health, this Dr. is not for you. If you like to wait, and wait to see the…read moredr., and get rushed through your visit, and not get the help you need , this is your guy. He lied to my face once, and that was it. I found another PCP, instead of this imposter. Good luck.

You know that time you stub your toe, accidentally drop something super heavy on it. Of course you…read moretry to keep it together because everyone knows the most painful thing is just hurting one of your toes, especially the pinky toe. WELL, apparently I have no idea what happened to my middle little toe BUT I was in the right hands with Dr Raisa Tsvaygenbaum. She's a super pro and absolutely awesome and had great bedside manners but was also super knowledgeable and helpful navigating this unknown, suspected toe sprain adventure. Walked in with confused and not knowing what in the world is going on and walked right out with a foot brace to wear for a whole month. Pretty crazy but very happy to be in the hands of a professional like her! There's nothing worse than landing the wrong Dr or therapist or just feeling unheard during your visit. She was the whole opposite of that and also the staff here working with her are so so kind. If you're looking for a reliable and helpful podiatrist, she's your girl.

I don't understand why every single time I come to the office for an appointment I have to wait AT…read moreLEAST an hour past my apt time, in the lobby. Why bother making an apt ? Ever since Covid it's impossible to be seen at a reasonable time. Like I have things to do during the day and a job to get back to as well. Don't over book appointments if you can't see everyone at a reasonable timeframe