I took my daughter when she was having pain. We were a walk in and only had to wait a few minutes…read more Registration was easy and fast. The Dr was very attentive and listened to her. She ran a few tests and sent her medication to our local pharmacy. We were in at put in about a 30 min.

Every time I've used this location the staff has been incredibly nice and helpful. The facility is…read moreimmaculate. I highly recommend

I was advised to go here from my primary care, my primary doctor wasn't available due to be out of…read moreoffice and area. I'm not generally an urgent care person, but I went for I was in pain and discomfort. At the start I thought no I don't want to enter my information in a kiosk, only to return to the person I saw sitting at the desk. But I overlooked it and entered my name on the tablet. Once she scanned my insurance and license within moments I was in a room being seen. The technician to PA to X-ray ALL PHENOMENAL! I showed up with horrible foot pain and the PA truly blew my mind with her skills and questions to discover my pain may have been in my foot but that's not how it started. They handled sending a referral to an orthopedic doctor and all I had to do was answer the phone call and commit to an appointment. The next day I dropped off a baked good from our bakery for the team.

What a wonderful experience! The young lady behind the counter was welcoming and efficient …read more Then I was taken into the back my Johanna that took mi vitals and asked how I felt very thorough & tested me for strep told me it would take 5 min for results Which it did I was negative. Then a PA came in and checked me again Then the dr came in said I had a virile infection and called in a prescription for me . Totally recommend this place Happy Thanksgiving

Wait time is intolerable. After a full hour in the waiting room (I had an appointment and was told…read moreit meant nothing) I waited an additional half hour (so far) in the exam room.

I had a 12:45pm appointment. I waited 1 hour to be called at 1:45pm. If they are running 1 hour…read morebehind schedule; they should make available appointment times on their website adjusted by 1 hour. Thus not offering appointment times that are not actually available.

This is in the first time I was ever disrespected a hospital setting. Today I went in with a ear…read moreinfection. They are normally showing care and compassion. I over herd one of the nurses practitioners say she doesn't really need them I over heard from someone she is a drug addicts. Little do they know that is false I don't do drugs. I have a whole in my heart with a DVT. The Pa dr who was on site , just screened me did nothing along with just question me and kinda bullied me with an attitude. I'm in pain. I left the the room stating you shouldn't talk to the patient like this. Because I was shook. I also made a complaint to the head dr who was their he later on told me that their where no rooms to be treated , but ovbs their where rooms that where available. Just so you know I left the place couple seconds later my ear was bleeding. This could of actually avoid. If they just did their job correctly. Also I have a condition called infective endocarditis [IE] . Their lucky that I didn't just passed out when I got their.

We are here right now because my 9 month old son fell and but through his lip. There is nothing…read moreurgent about this place. We got here an hour ago and have been sitting in the exam room. There was nobody in the waiting room when we got here. I would say to anybody thinking of coming here to go somewhere else. You do not make first time parents with an infant wait this long.

There was a long wait at the urgent care in Mt. Kisco and I was feeling terrible. I couldn't deal…read more I looked up this Northwell urgent care on my phone and was able to see that they could see me in 45 minutes, and I could reserve my spot for that time. It took me 15 minutes to drive there, could wait in my car, then came in 10 mins before my appointment. The man at the front desk helped me sign in, and took me to a room. The medical assistant took my blood pressure and asked me a few questions, so when the doc came in a few minutes later, he could get right to assessing what was wrong. I strongly recommend checking in on your phone and reserving a spot. Much better than waiting room limbo.

The most unprofessional experience I have ever had in a clinical setting. AVOID this place!! Rude…read morestaff. Not what you would expect in Yorktown.

I am absolutely blown away by the care my 84 year old mother received here. We were visiting from…read moreout of state when my mother came down with some ailments. The doctors here were not only kind and patient, but very thorough and knowledgeable. I can not recommend this place enough!

Not so urgent if you're on Medicaid. Felt slightly dizzy for a while and came in for a check up,…read morethinking it would avoid the long wait to schedule an appointment with my GP. I live locally. First Care would did not care to help me. I was handed a sheet of paper with other medical facilities on it, mostly located in Poughkeepsie, or other places out of the area. I was not in shape to drive that far. I was shocked that they would turn away a patient in need. It's the healthcare BUSINESS.

No one enjoys going to an urgent care place. You are there because you got something you don't…read morewant to wait to see your doctor, like on a weekend, and don't need to go to an hospital emergency room. Too many overuse these places and expect miracles. If you have severe pain or a serious issue this is not usually place to go. I'll give them a 5 because they got me in quick through preregistering and got me out with a script that hopefully helps with the viral cold I seem to have. I know that these type of colds take time and need plenty of water and rest. Because of the slight fever they tested me for covid and the flu and thankfully it was neither. Judging a ready care place should be done within the parameters of what they do.

Went here and they ran a bunch of tests and found nothing. Ended up in a ton of pain and ended up…read morein the ER, spent a lot more money, to find out it was something they apparently tested for. Don't go here.

staff was very pleasant and helpful, especially dr. asher in obgyn and his nurse, whose name is…read moreslipping my mind. i was nervous about seeing a male doctor but he was very thorough, informative, and empathetic. his nurse held my hand and he was very reassuring through my whole exam. some doctors are dismissive but i really appreciate how thorough he was. i will definitely see him again. this caremount is in a weird spot - next to tops - but the facility is clean and nice, i honestly like it better than the lake katrine location.

this is the worst urgent care in the county, they don't even fucking take Anthem BlueCross Blue…read moreShield even when I'm fucking sick. I will never be back into that urgent care again, they don't give a shit about the patients who have insurance that they don't accept, they give zero shits. If I could give zero stars I would, this is completely UNACCEPTABLE!!

Waited over 45 minutes when I was the only one in waiting room on a Saturday morning. Very slow…read more Took almost 2 hours for one xray. When I called for xray results, nurse was less than compassionate and had zero bedside manner. So disappointing...only went because I had to get xray ASAP. WIll not go again...

Unfortunately I cannot give a good review to this place. While the physical was thorough, the wait…read morewas long and they forgot to give me the paperwork while I was waiting so that was wasted time. Then, they input the bday incorrectly so could not find me in system when employer called to verify. Then, they were supposed to fax paperwork which they forgot to do and I had to call them to follow up twice.