All day I waited for a package that was scheduled period. I was told I had to be home to sign for it. As it got later in the day, it looked as though something was not right. So I called, and they told me it was not being delivered. But they had no idea when it was going to be delivered. I told the supervisor that they are the worst carrier in the area. They're lazy, that they never do their job. But in the meantime, I stayed home all day waiting for this package to come that I had been so excited about getting. I rate them the worst carrier and I have had 35 years to make that determination. They should put my package in a company vehicle and deliver it for my trouble. Worse, I'll have to stay home tomorrow to sign now for another day or two. I will ask a vendor who their carrier is b4 making a purchase in the future. So done with FEDEX.... read more

extremely poor servic. hello fresh food riding around in the heat in a truck for two days anything that comes out of pittston fedex is horrible. they have horrible service and i am writing somebody in customer service at fedex because enough is enough. i am so tired of their bull crap they're delivering my food two days later. read more

There is a 9 out of 10 chance that your package will be damaged or lost. From now on when I see it being shipped from them its being canceled. read more

Delivered my neighbors package to me and vice versa. Absolutely idiotic drivers who can't read addresses. It's actually disgusting. They've lost so many of my packages I'm requesting that walmart no longer use FedEx pittston to deliver my packages because I never receive them. UPDATE: Traded packages with my neighbor and my items are damaged. SHOCKER. I wish I could give fewer stars. read more

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My package was shipped from a company called 32Degrees. It was supposed to be delivered to my home in Harrisburg PA. The tracking says they delivered it to Pittston PA I requested proof of delivery but they refused to give me it. I think the package was stolen by a FedEx employee in Pittston. Why else would they refuse my request for proof of DELIVERY. All my attempts to call the Pittston FedEx center were sent to an automated answering service. When I finally got to talk to customer service it was someone from a foreign country and all they could say was it was delivered and told me to contact the seller because they were the only ones who could get proof of delivery. read more

Driver speeds through our neighborhood filled with kids. Ignores the speed limit sign. Extremely unsafe and dangerous. Driver also leaves packages in the middle of our driveway instead of 5-10 feet further, on our porch like other delivery companies. Tonight, the driver left packages up at the top of our driveway, on the side of the road which is 100 or more yards away from our front door. If we were not outside, we would not have known they were there. Anyone could have taken them. read more

Numerous times packages get delivered to the wrong address. And not like neighbor, like four streets away with a different street address. Not only do I never get the packages, if I somehow manage to track it down via customer service or my ill suited detective skills by physically walking around my town, the packages are completely mangled and something inside is always damaged. Every single review on here is horrendous, I'm not sure how this branch is even in business and someone on a corporate level doesn't intervene here. read more

The worst delivery service available, in my experience. Overnight delivery of time sensitive material already 2 days late, and now scheduled for delivery during 24 inches of snow tomorrow. BS! They can't get here in sunshine but their robots reschedule for a blizzard. The previous valuable delivery of art that eventually arrived required my signature and as I opened my door to give it the driver was getting back into his truck after forging my signature and leaving the art on the steps in the rain. Forged my name! THAT is FedEx out of Pittston--a far cry from the original post-Viet Nam days when FedEx management and workers actually cared and took pride in the work. Yeah, I am pissed. Stop taking money for overnight delivery when you KNOW you will not fulfill your end of the deal. read more

FedEx needs to shut this hub down immediately! The drivers think that they can get away with doing their job at a minimal. They drive up, literally drop the package where ever, which includes mud, dirt, in the rain. Where the hell do these drivers think they get off treating other peoples property like shit? I know that they wouldn't treat their own property like that or maybe they would. Who knows. All I know is that this is a terrible hub and if you have anything coming from this location, you can guarantee your sweet ass that you will 150% find damage on the packaging and furthermore possibly find damage to whatever you purchased. Lastly, these FedEx delivery drivers don't look at the damaged boxes. They just scoop them up, load them in and deliver them. I know that the boxes didn't arrive to them damaged. This hub is terrible all around. What I do know Number one, FedEx arrives. Number two use the dollies that are given and leave the package by the steps and or door. Number three ring the doorbell. The drivers in this hub are that lazy! Luckily I have surveillance video. I also have photos of my package being left by the road for anyone to steal. These delivery drivers are nothing more than lazy! "It's too heavy" "I don't feel like lifting" "I don't feel like getting out of my truck" waaaaaa Try doing your Effen job a bunch of lazy F's! read more

FedEx has stooped to a new low. They're now leaving packages at cluster box (USPS) locations sitting in the snow, ice, and water. The packages are left because to the road for anyone to see and steal. The laziness is appalling tbh. read more

FedEx Ship Center - Laziness - Shipping Centers Near Me - Pittston, Pennsylvania

The driver drove past my buddies business 3 days in a row and marked it down as closed but never stopped. We watched the driver drive by and then watched the delivery status change to business closed on the tracking. I'll be demanding my money back cause now I have to drive to the hub to get my package. read more

THESE OPERATION IS RUN BY A BUNCH OF MONKEYS. I ordered parts from Autozone for a customer next day day delivery on Saturday. 5 days later still no nackage. Always a delivery exception even though every other carrier makes it to my door. THE WORST ‼‼‼‼ read more

Absolutely horrendous customer service with no resolutions for unsatisfied customers...way to go FEDEX...your company is deplorable! This is the second dealing I've ever had with FedEx, and it was horrific. I spoke to EIGHT...yes EIGHT...representatives about my missing package. Apparently, the driver cited my package could not be delivered due to inclimate weather. IT WAS DRIZZLING!! The only person I spoke with that was REMOTELY helpful will apparently be penalized for changing my shipping route so I can drive an hour and a half away to pick up my package (which I paid for shipping to my home...no restitution or attempt to restore the shipping charges now that I have to PICK UP MY OWN PACKAGE)!! This company cares as much about its consumers as it does about its quality of service!! HORRIBLE EXPERIENCE AND COMPANY!!! read more

This certainly isn't your Daddy's fedex. Undoubtedly the WORST run delivery outfit it has been my misfortune to have been stuck with. Make sense of this if you can: Message from fx #1 - package arrived at pittston; #2 - package loaded on truck; #3 out for delivery today (by 10PM - we wait till 11PM - nada); #4 - package delayed; #5 delivery time not available. Multiple calls trying to speak with a US based person. Good luck. Info on the computer already paid for? Nobody knows nuttin. Walmart hired these clowns; I won't be shopping with or using either of them again. read more

This fedex is freaking awful, my package has been on and off the local delivery truck for a week and every day it says it's because the label is unreadable, so it goes off and back on the truck. They're just weight plates, I don't care about the freaking label or package!!! Fedex is the worst delivery service in existence today. Far worse than USPS, now that's a fu*king achievement. read more

FedEx Ship Center - Tracking - Shipping Centers Near Me - Pittston, Pennsylvania

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Drivers leave packages at the garage door at the end of my home ,cannot see them from the inside the house. The last one was card board electrical product left after dark . Remained there over night. clear view from the road and out in the weather. The one time I caught out with the driver and after a discussion he said next time he would leave it at the edge of the driveway near the road. When I asked him what if someone stole it. His reply was I took a picture of where I left it , after that it is your problem. Where they left it is 20ft from the front door under a covered porch. I called the terminal after this incident , I was told some customers request packages be left at a garage door .She said she would make a note that deliveries to my address be left on the front porch [common sense]. Apparently the driver last night did not get the memo. I wish when I order sometime I have the option to choose another delivery carrier, Any other besides FedEx. read more

Until last Friday, my packages were left outside the physical back door of the house. Now they are being left balancing on the end of the railing of the handicap ramp 15 feet away from the back door. I have to get someone to bring me the package. I have received packages for several years and they were left by the physical door. The ramp has been there less than a year. Why can't the driver walk up the ramp? It is the same distance as walking on the sidewalk. read more

Same crap yet again with a fed ex delivery via this sort location. Same excuse that the package wasn't on the truck, etc.. Last time I somehow convinced a buffoon at Fed Ex customer service to give me the number for the location and a supervisor actually located my package. I then drove 40 miles each way to get my stuff or 80 miles in total. Fast forward 2 years and yet another item delivered via Fed Ex is apparently sitting there. This time I'm already into this for two hours. The nut case customer service rep on the 1-800 number is telling me that they can't deliver my package because Home Depot didn't put my name on the label despite the fact that on their own (Fed Ex) tracking it says the label was destroyed. I now have to go to Home Depot because their equally idiotic customer service is telling me I have to deal with this in a store (because of the shipment address). This is the same BS all over again..... I literally hate this company (Fed Ex) and personally stopped using them years ago. Absolutely the worst delivery company ever unless you live in Chile which I understand has an equally pathetic POS delivery company! read more

Me too, my package is not yet delivered 2-3 days after arrival. Instead I've a series of annoying delivery exceptions are reported. The website is fake read more

FedEx Ship Center - series of false delivery exceptions were reported when I was waiting for my package & the website is phony - Shipping Centers Near Me - Pittston, Pennsylvania

For the driver that delivers on Blue Eddy Road. Rheingold Blvd, Winfield Road in Hawley PA - You need to slow your ass down. We're all sick of you flying through here at 50-60 mph on a poorly maintained road. Your vehicle is actually bouncing off the ground as you drive over the bumps. You have NO respect for the people that live here or for the company vehicle you are driving. read more

My pharmacy sent my medicine through FedEx that was a week ago it has first pending and today it is listed as delayed I have called FedEx the last 2 days with no satisfaction. read more

Refuses to process my package for 3 days. I went thru this a year ago with Medication that my cat needed. By the time it arrived (2 weeks late) my cat passed away. This time I'm awaiting on a shower chair after being injured. And it's showing SO FAR up to 5 days late. Not able to shower until it arrives. Absolutely past pitiful, and into evil terrain this Location is. read more

My package is lost. But the status report says it got here yesterday and that it was given to me. It certainly was not delivered here and I don't think a stranger, only god knows where, would accept it with some else's name on it. So I can tell you I know for a fact the driver is lying. Who needs this B.S.? read more

Package with perishables was supposed to arrive on 12/28. It was misdirected to GA and arrived at Pittston 12/31 AM and sent out for delivery. Driver was unable to locate package. Unbelievable. Tried to find a number for the delivery center to talk to a human, no luck. Automated phone service does not appear to have an option to talk to a human read more

This place is the worst! Delivering is not their business. Run arounds are, though. Holding on to my package for a week for no reason. Paula over there needs a good swift kick in the buttocks out the door. Lying is what they do, not delivering. I'd rather use UPS than this place, and that should tell you something. read more

Driver apparently is declining to service our rural road with my last package showing out for delivery daily for 6 days and my neighbor's for almost 3 weeks. Yesterday neighbor told me when his was finally delivered he talked to the driver who said she's just a temp and the regular driver won't come out here, the supervisor knows and does nothing. read more

The last 2 deliveries my boxes were DESTROYED! the last delivery on 9/22/22 it legit looked liked someone punched it or stepped on it so hard the inner box was also damaged! WTH fedex!! My deliveries have been bad but this is ridiculous read more

Another shitty review for a shitty FedEx hub. This place is horrible. I've been waiting at home all day for my package to arrive only to get a message saying that I wasn't available for delivery. There was no attempt at a delivery made at all today and no door tag was left by the driver. The drivers for this FedEx hub are lazy, dishonest, and brain dead. They must be pretty short staffed to keep these idiots around. Absolutely pathetic!!! read more

I have received two packages recently delivered by FedEx. The first one the driver threw onto my front porch and the second one he left by the road. If I had the choice I would never use FedEx again. The drivers are rude and inconsiderate. read more

Package has been sitting in Pittston FedEx location for 11 days.Everyday tracking shows out for delivery or on truck, but always ends up back at Pittston Fedex.I called to complain and find out what going on. Fedex told me nothing they could do and I should contact the shipper. Crazy will never use FedEx again. read more

Any time I track a package and it's via FedEx Pittston I know it'll be late. We have had 55" TV get "lost" due to inclement weather for weeks until it was "found" (pre COVID). Last night we desperately wanted our delivery we were supposed to get Friday but nope, now over 2 days late. The 2 times I called in for help I didn't receive any, so I won't bother now. Fedex needs to address this location and fix or replace what isn't working. read more

I would never choose FedEx, I called customer service for change of address on pkg, they were like they did. That after 4 days still no pkg on truck or delivery info, called customer service again, no info was provided to me, next day again I called CS talked to supervisor, everything was sorted out but still I won't go for FedEx no more, the people who work at facilities were so nasty and Idk if they anything about CS especially when I told to be good at CS they were like call the 1800 number and complain to them, this was my first nastiest experience at moonachie location NJ. read more

Absolutely useless. EVERY time FedEx is used to ship something to me, there's always a "delivery exception" and it may show up two days later. I will pay more to NOT use FedEx. They have destroyed many packages of mine also. read more

Package was supposed to be delivered 4 days ago, scumbag driver says 'weather delay' every evening on tracking info. Weather delay my foot. These shady fedex contractors are total liars and need to be drug tested. The weather has been clear and sunny!!! I call BULLSHIT. FEDEX SUCKS read more

My package was supposed to arrive on Thursday - heat sensitive medication - and package did not arrive till 4 days later (so, instead of 2-day delivery it's 6 days). Have to throw out expensive medicine because of FedEx INCOMPETENCE to deliver a package on time!!!! This is the sEcon's delivery in one week that came much later. I will NOT use FedEX anymore. They have SERIOUS problems delivering!!! read more

We nearly always have issues with this branch. I was supposed to have fruit trees delivered 5/8. I received 1 of 6. I called and they assured me that they would be delivered 5/9. 6 PM rolled around and it still said out for delivery. I called the branch directly and they said that it was on the truck but the employee signed out for the day at 12 or 1 pm and they would see if they could get it out tomorrow (Sunday 5/10). Sunday morning, my tracking says it'll be delivered Tuesday. I call corporate and they say that the packages were scanned to a truck yesterday but never put on it. We've had countless issues with FedEx before (failure to deliver/delivering to the wrong building) but this time we're dealing with live goods and you'd think there would be a sense of urgency or some sort of accountability but there is none. I really hope that retailers start to drop FedEx until their service improves. We have never had this lack of accountability with UPS or USPS. Our neighbors are also currently waiting on a package that was supposed to be delivered over a week ago. I don't know if this branch just needs better management or if it is a company-wide issue but this is ridiculous. read more

Packages coming out of this location are always screwed up and management does not care one bit. Like all the previous reviews have said: packages will sit in Pittston, PA for days and days, or you'll see one delivery exception after another, or the status will say 'out for delivery for days on end", or you'll hear that "your package is on the wrong van and will be delayed by a day or more" all of this has happened me and no one there seems to care at all. Wish I could just refuse to ever have anything shipped by these jackasses and insist on UPS instead! read more

My packages have been in Pittston since Wednesday. Had a couple delivered one a time when they all arrived in Pittston together.. every day saying its on the truck for delivery.. who knows what the boxes will look like when I finally get them.. 0 stars read more

I am tired of complaining about the lack of delivery service. I complained at least a dozen times and every time the package is left behind my house where I can't find it UPS, USPS and everyone else can find my front door but not Fed Ex this is getting personal. Either the drivers can't read or they just don't care. The UPS guy even drove his truck up the driveway this week. NO wonder their earnings were dismal Finding a place and person to complain to is just as bad as their service. If a package arrives when and how it's supposed to I know it's not fed ex read more

Should be called Federal Excuse! Ordered product that was close to $3 thousand dollars. Selected overnight express delivery on Thursday. Fed Ex sent me a conformation the package would be delivered Friday, the next morning all the way till 8 pm, and it required a signature.Took the day off, waited for a package that never came. Called corporate, got a run around transferred to a supervisor (not in the US) Was told due to fog, a plane was grounded. Then when I asked why they did not send me an e-mail saying there would be a problem with delivery. The said they would call me back. Later in the evening (bed time) got the call, saying they would attempt a Saturday delivery. I asked for a prompt 9 am alert call. It did not come. So i guess I will have to take Monday off and wait for my package. read more