The UPS store on Gage cross from Costco is owned by bad customer support person…read more I had printing from file done, 40 copies 2 side color. it cost about $1 each. when I opened the package at home, the pictures were way too dark. I brought them back the next morning, the person looked at it and said "I'll do it over, it's not right" I left to do shopping and when I came back the owner was there and told me she would reprint it only if I paid for it! UNACCEPTABLE!! 8524 W Gage Blvd Ste A-1, Kennewick, WA 99336

This store has had many improvements causing quicker handling of customers, they are very fast and…read moreefficient and always pleasant.

These guys did a good job for us. We had two trucks and 4 guys working. The guys were hard working,…read moreand very personable. It was a big job, and a full day for them. Two of them had to go do another scheduled job, but two of them finished the second truck by themselves. Thank you guys for all the hard work, and for taking care of all our items!

These guys were amazing. Fast, friendly, polite, careful.... No nonsense, just got "in and out",…read moreand got the job done right. Helped me move a few extra things. Above and beyond service. Would 100% recommend them!!!

Great facility! Loved the free truck and climate control unit. My stuff feels very safe with a unit…read morealarm and with two keypads! Highly recommend!

I was accommodated on short notice. My belongings were in a safe, clean well kept managed storage…read morefacility. The issue I had was that as I ask for a military discount it was questioned and since all my flight records were already packed ( I am retired) I had to wait until unpacking to iron it out. In the end I was taken care of however I did tangle with them about all of it. On a different note, when looking at my billing they noticed I was overcharged. They were honest in bringing this to my attention and resolved it also.

This place is absolutely beyond stupid it's ridiculous. My dad had a unit with his wife and he…read morerecently passed away. They refuse to transfer it into her name. I've given them every legal document they'd need and more as I'm the legal executor and they continue to ask for more! There are no more to give them. They won't accept payment from his wife. Keep giving excuses about legality and the state of Washington. That's crap. No other company has required what these morons are asking for. DO NOT do business with these idiots.

The manager is very rude, victimizing, and disrespectful! Not helpful people at all! Full of…read moreattitude.

David lied when he said that there would be a crew and truck to move us either late afternoon or…read moreearly morning. NOT TRUE. There was not follow up. I had to call and find out that dispatched scheduled is 24 hours later than what David and I arranged. It was a last minute "savior" move. It didn't happen. NO ONE is transparent.

Beware: Unreliable-they did not pick up or deliver on…read morescheduled date or time. Unprofessional-when I called the same phone number a second time I was told "back down and don't call this number again" Unaccessable- I've called over 15 times and was on hold from 40 to 50 minutes only to be hung up on or sent to voicemail. I did speak to someone working from home (kids in background) twice and was told she would get right back to me same day. Never received a call back. The driver on the delivery end tried to double our price due at the time of delivery. We insisted and only paid what was on the contract. Why would he do this! check the Better Business Bureau. Over 150 complaints in the last three years. To end on a positive note. My only positive thing to say-The driver who picked up in the beginning was very pleasant and efficient.

Great service, careful moving of a priceless piano. I was quoted a possible higher price for…read moreservices than it turned out to cost and I was only charged for the moving time actually rendered.

The work ethics of every employee was incredible…read more The five of them know their responsibility and worked as a team. Very impressed and highly recommend this company. 5 out of 5 stars! M&C Hewitt

Just got my storage unit today, so it might be early to post a review. I was impressed with how…read moreeasy and clear signing up was. Krystle in the office went above and beyond to make sure my unit was ready for me. The whole place was very clean and well lit at night.

Friendly, clean, easy access and fair price for summer storage. Great place for college students…read morelooking for storage during summer break.

Good service got a storage unit same day I went in all my questions were answered they even offer…read moretape boxes and locks to pack things up and its not expensive to upgrade to a larger storage unit

Great price but you get what you pay for. Ferrel cats crawled into our covered boat and lived/peed…read morethere. Gate broke down, homeless man lived in a unit for a while.... Manual padlock on difficult gate to manhandle on the inside.... Moving boat out!

Want to give a shout out to Broadmoor Storage Solutions. The customer focus and quality of service…read moreis excellent! Bianca and the team are amazing and their response time is top notch. Their willingness to go above and beyond to ensure customer satisfaction is remarkable! Highly recommend them for storage!

A wonderfully clean and secure environment. The staff has always been extremely helpful. Highly…read morerecommended. Michael David McGuire

I have been renting storage units for many years and this facility has a very nice appearance with…read morespacious driving lanes. Sarah is very professional and prompt manager. The grounds are very clean and maintained. The price is good. I definitely recommend Westcoast self storage.

I rented a unit from one of their locations and it ended up not working for me, so I called them…read moreand they connected me with a manager who could process a transfer for me to their Broadmoor location and they took care of the whole transfer process. Their customer service is fantastic as well! No problem Steve, it was all resolved, thank you!