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    FedEx Ship Center

    1.2 (68 reviews)
    Closed 9:00 am - 6:30 pm

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    Proof of the ridiculous trip my package took to get to Jacksonville, FL
    Leigh L.

    I had a package shipped from Ocala, FL to be delivered in Jacksonville, fl. This package contained prescriptions for my pet and it went from Ocala to La Verne, TN , onto Cedar Rapids, IA, back to Nashville, TN, then to Kennesaw, GA. The package was shipped on 7/5/23 and obviously is still not here (7/9/23). It's 76 miles from Ocala to Jacksonville. The customer service center is absolutely useless too. I will never recommend using Fed Ex. That is an absolute disgrace that they take a package all across the country instead of just taking it up the road. No wonder they charge so much.

    Cluttered and dirty FedEx
    Kendall M.

    I had a disturbing experience at this particular FedEx location near OBS on 60th. Upon checking Yelp! I found I am not alone in my displeasure. There are faded, tacky signs everywhere, taped upon each surface and on all of the doors and desks, reminding customers to "mask up" and "practice social distancing". While I respect the safety protocols of all businesses, this is a rare and somewhat morbid sight, particularly in Florida these days. I felt like I was back in 2020, and that's not a desirable place to return. Walking into the lobby, I thought I would be more likely to catch the Black Plague from the dust and grime, or possibly a few spider bites from the webs that covered every surface, than COVID. The ceiling was another indication of the need for some serious cleaning; the vents were black and spotted the ceiling tiles around them. I had an ounce of empathy for the employees, thinking to myself "I'd wear a mask too if I had to work in these conditions". Sandra, was working the desk, demanding customers leave and wait outside in the 90 degree heat, allowing only 4 customers at a time in the dirty lobby. She barked at people to stay away from the automatic doors, to no avail. The doors proceeded to open and close constantly, squealing ear piercing noises in their wake. She worked painstakingly slowly and with a riff of attitude I found impolite and borderline unprofessional. They misled me to believe my package was "out for delivery" when really, it was at their location. Although I might have to come here for a missed delivery in the future, I'll dread another moment in FedEx lobby purgatory. I'll certainly be taking my business elsewhere when it comes to my packing and shipping needs. I recommend the UPS at Foxwood Place- a far more professional, efficient and sanitary establishment.

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    2 months ago

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    26 days ago

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    3 months ago

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    7 months ago

    They don't have a printer or ability to make a shipping label. They send you to Office Depot instead. Complete waste

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    5 months ago

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    10 months ago

    Fed ex across the board is horrible. Customer service is pointless. I wouldn't suggest FedEx to anyone. Go elsewhere be happy.

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    1 year ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    5 years ago

    All I have to say is don't use FedEx 4 days in a row told me my package would be here still not here!!!! USE UPS

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    5 years ago

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    6 years ago

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    The counter help @ Fed Ex is sweet,professional and wonderful.

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