You know .... ? I didn't want to like this place.... but I do. The people here are really really nice and very helpful and accommodating. I drop off return packages here all the time without any hassle. You just have to pay close attention to their hours. read more

FedEx Ship Center - Shipping Centers Near Me - Ocala, Florida

The left hand doesn't know what the right is doing . Disorganized, poorly managed and unreliable drivers. Out of 5 days a week, 4 weeks in the month, you can bet they won't show at least 3 times a month. No warning- just don't show . Forget calling to find out where your driver is they have no idea read more

Tracking said my package would be here at 1030 to 1430 and it now saying end of day but i doubt it. FedEx has already came through my neighborhood and they don't typically come through twice. It's done that jump before and it's typically the next day or two. Screw fedex just do UPS. I don't know why companies still use fedex. Pay for shipping just for it not to show up early like you paid for. read more

They don't have a printer or ability to make a shipping label. They send you to Office Depot instead. Complete waste

Line haul here sucks why do you provide a number that you don't pick up and have and attitude when we are bringing the freight to, people here lack respect and professionalism. Yall need to make changes to this. read more

Fed ex across the board is horrible. Customer service is pointless. I wouldn't suggest FedEx to anyone. Go elsewhere be happy.

Worst delivery service on the road. I have waited on a delivery that was on their truck. Since december twelfth, every update on the days following promising delivery with a no show finally last night box beaten and open arrived at six forty five. Another delivery of fresh food was to be delivered yesterday again. A no showLord knows how long it will be on their truck.This time. I have seen many people who also live in fort McCoy. Having the same issues, what on earth is going on? I will be sure that anything I order from here on will not b. Using FedEx of Ocala-fl. read more

I had a package shipped from Ocala, FL to be delivered in Jacksonville, fl. This package contained prescriptions for my pet and it went from Ocala to La Verne, TN , onto Cedar Rapids, IA, back to Nashville, TN, then to Kennesaw, GA. The package was shipped on 7/5/23 and obviously is still not here (7/9/23). It's 76 miles from Ocala to Jacksonville. The customer service center is absolutely useless too. I will never recommend using Fed Ex. That is an absolute disgrace that they take a package all across the country instead of just taking it up the road. No wonder they charge so much. read more

FedEx Ship Center - Proof of the ridiculous trip my package took to get to Jacksonville, FL - Shipping Centers Near Me - Ocala, Florida

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I cringe when I find out something I bought online will be delivered by FedEx. They keep sending e mails saying the package will be delivered today, but nothing shows up. It is now Monday. I am still waiting for a package that was suppose to show up on Thursday of last week. Every delivery I have ever got from FedEx since moving to Putnum County FL has been several days late. FedEx either needs to go out of business or get some better employees and management to operate their business. The FedEx in Ocala FL has to be the worst FedEx location of all. read more

Idk what hiring process these people have theses days but it's unfiltered . Employees have absolutely no idea how to do anything aside basic tasks . Apparently can't pint labels off themselves because "they don't have a printer anymore " what a joke . I'm absolutely tired of everyone complaining about not making enough money but can't even do a simple service job . read more

Have sign on where to leave packages and fed ex is the ONLY company that leaves package on the road! Filed a complaint for driver destroying this sign and all of a sudden they put a delivery exception on all of our packages and held our packages hostage and refused to deliver to us for a month and a half until I filed 3 complaints and escalated it to the point we was going to get a lawyer! Turns out someone in that office in Ocala is doing something totally illegal by locking you out of your delivery manager and placing people on vacation, creating a constant delivery exception! TERMINAL MANAGER NEEDS TO BE FIRED!!! FED EX CAN NOT HOLD YOUR PACKAGES HOSTAGE WITHOUT GIVING YOU AN ALTERNATIVE METHOD TO GET YOUR FREIGHT! TOTALLY ILLEGAL AND UNACCEPTABLE. FEDEX SMALL PACKAGE DELIVERY IN OCALA FLORIDA IS THE WORST INCOMPETENT COMPANY EVER! read more

I had a disturbing experience at this particular FedEx location near OBS on 60th. Upon checking Yelp! I found I am not alone in my displeasure. There are faded, tacky signs everywhere, taped upon each surface and on all of the doors and desks, reminding customers to "mask up" and "practice social distancing". While I respect the safety protocols of all businesses, this is a rare and somewhat morbid sight, particularly in Florida these days. I felt like I was back in 2020, and that's not a desirable place to return. Walking into the lobby, I thought I would be more likely to catch the Black Plague from the dust and grime, or possibly a few spider bites from the webs that covered every surface, than COVID. The ceiling was another indication of the need for some serious cleaning; the vents were black and spotted the ceiling tiles around them. I had an ounce of empathy for the employees, thinking to myself "I'd wear a mask too if I had to work in these conditions". Sandra, was working the desk, demanding customers leave and wait outside in the 90 degree heat, allowing only 4 customers at a time in the dirty lobby. She barked at people to stay away from the automatic doors, to no avail. The doors proceeded to open and close constantly, squealing ear piercing noises in their wake. She worked painstakingly slowly and with a riff of attitude I found impolite and borderline unprofessional. They misled me to believe my package was "out for delivery" when really, it was at their location. Although I might have to come here for a missed delivery in the future, I'll dread another moment in FedEx lobby purgatory. I'll certainly be taking my business elsewhere when it comes to my packing and shipping needs. I recommend the UPS at Foxwood Place- a far more professional, efficient and sanitary establishment. read more

FedEx Ship Center - Cluttered and dirty FedEx - Shipping Centers Near Me - Ocala, Florida

This is the worst Fedex in the US. It should be closed or all of the employees should be fired. This is the 3rd package I have not had delivered although each time they say it was delivered. The drivers must be stealing the packages or they are delivering them to the wrong address. One cannot talk to the Ocala local office to any live person and Fedex is a joke. Send your packages by USPS. read more

They don't even deserve one star. They have been delivering my packages to the wrong addresses for SEVEN YEARS!!! I have contacted them and the only thing they said was that I had the wrong address. "You keep giving us the wrong address", they tell me. I said, "I know my own address!" "Well, it's wrong." and that was it. I have stopped buying from people who use FedEx, and only use UPS who NEVER gets it wrong, but once again, I had no choice. I bought something that I thought used UPS, but they sent it FedEX. Now I have to worry where my new electronic device will go. I hate you, FedEx. You are stupid, and you don't give a crap, because you get paid either way. read more

I got a Whoop tablet delivered Friday March 17,2023 and it was damaged when I removed it from the box which something heavy was on top of it. My screen has a crack in it along with a black spot which I can't see anything clear that I try to watch. Customer service did no help as to resolve the situation. Alton Starker..352-304-7106 read more

FedEx Ship Center - Shipping Centers Near Me - Ocala, Florida

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I would leave zero stars if I could. I am tired of their drivers literally throwing my packages. and yes I have proof from my ring. I'm glad it wasn't anything delicate but so many of my packages have been thrown this holiday season and yet again today read more

FedEx used to be one of the best shipping solutions around. I have utilized them for both business and personal for many years. I understand that the pandemic has strained a lot of operations such as this one however their main competitor, UPS went from my less to most trusted in Ocala now. They have actually gotten better during the trying times of 2020-2021! Whenever I get notification that someone sent me a package via FedEx I just mumble and groan. I have items sit in Ocala for days to a week or more before it is put out for delivery. Forget trying to go in to this location or calling to get info. They claim that they will contact individuals and you will get a callback regarding the status and resolution. It never happens. How the once mighty have fallen. I suggest utilizing other means to ship packages as of 2022. read more

November 2022. A package delivery date was set and the arrival was on a Friday, then changed to Saturday. A call to the customer service resulted in a promise that the Saturday delivery would be in the morning before noon. That was not true and a second call resulted in another person being at a loss on any recourse on any delivery time/date. A similar situation occurred November 2021. The medication order was expedited to overnight. The delivery did not arrive on Friday afternoon, nor on Saturday, nor on Sunday. The calls to Customer service were useless. Conclusions: The promised delivery's were not delivered. The place they were sitting until Monday (both times) was Ocala, Florida. I wasn't even given a option to pick the "delayed" package. I never got a reason for the delay or who delayed it. My conclusion is that deliveries are not done on the weekend and the "delay" is performed by the facility on Friday late enough to assure a Monday delivery is the only option, even with a expedited (more dollars) delivery order. All promises (emails/texts) of delivery for 3 day (Friday, Saturday, Sunday) are inaccurate and should never be taken seriously if the package delivery comes through the Ocala, Florida facility. Extremely Disappointed that FedEx is unreliable on those 3 days and with that location. read more

BEWARE: FedEx will scan your package near your address so their GPS scanners show its delivered "at your address" and they'll even tell you they left it at the front door, however, I have CCTV footage showing zero presence from FedEx, instead they've taken my package (four times now) and denied my insurance claims. They even said they attempted delivery for a $5000 bike which had a "signature required" and they said nobody was home so they didn't deliver, despite yet again, CCTV footage shows zero presence of any FedEx driver. I've never had issues with FedEx until I came to Ocala. All of their employees at the main ship center tell me "good luck" as it seems to be a very common problem. I don't even understand how they're in business or how a higher up has not fixed any of this. It's plain theft and nobody cares. read more

There are no words to describe how incompetent this location is. I live in Gainesville and every time I see that I have a package in Ocala I groan. There have been multiple packages that have been "out for delivery" and the delivery date keeps getting bumped back - sometimes up to two weeks late. I don't know how this isn't being addressed by corporate. read more

Does anyone literate work here? Would be nice to get the package I paid for. No customer service. Just a useless virtual assistant that doesn't address any problems. I have a case number that doesn't help. No one in charge to address my concerns. Would like to give No stars. A simple customer service representative would solve most problems with this business. read more

No way to contact them directly. My package status has been "out for delivery" on a Fedex vehicle from Ocala, for the past 8 days but no one really knows why it has not been delivered nor where the package really is. read more

Let me start out by saying FedEx is the worst delivery company there is, for the past two years I have had nothing but trouble getting my packages delivered, first off they were not delivering my package to my house, they would drop it off at my mailbox which is a mile from my house in the middle of nowhere, I had packages stolen from the ground at my mailbox, so now what they do is not attempt to deliver and just say no one was home even doe no one needs to sign for it, I have called customer service many times and they just sweep it under the rug, I hate when I order something and I get a FedEx tracking number because I know 8 out of 10 times my package will be 3 or 4 days late, if I get it at all, my final word is FedEx sucks read more

The person at the front desk helped me right away. A lot of reviews said that no one was there to help them but I found the staff to be very attentive and helpful. read more

Every time my shipment ends up in Ocala, it gets stuck there for several days. I have had to call and establish a trace for the last 4 shipments IN A ROW! FedEx, if you're reading this, please close this store and fire everyone. It has to be the worst, most incompetent staff of any FedEx location. How hard is it to sort boxes and put them on trucks to places? read more

I paid a small fortune to have a box delivered before I left on Vacation. It said on the tracking signature required. I asked my daughter who sent it if she requested it and she said no. But they put it on because of the high dollar amount of the contents. We have had two other deliveries that were high value that said signature required. We found both sitting by our front door with no signature given. I run out for a few minutes and come home to find a door tag that saysI wasn't home so they would try to deliver it tomorrow. Tomorrow I will be gone. I will not be home so now I have to go on the web site set up a account. An hour later the account still won't work. So use automated assistant. That doesn't work so finally gives me a phone number. An hour and two different departments later I finally can reset my account and put deliveries on vacation hold. Thank you for waiting two hours of my life. Not. read more

I want to add to Jared's comment. The driver stated he made an attempt to deliver which he clearly did not! He never left a door tag not knocked on my door. I was literally facing my driveway at the alleged time the delivery was attempted. Later we received a text that the driver was advised not to drive on the flat dirt road for fear of getting stuck! This is nonsense! How can you get stuck on a flat, wide, dry dirt road? When I called this location immediately after receiving the "attempted delivery" text I was told the driver couldn't turn around to deliver the package. read more

I ordered a package from Ga. And it came from there to ocala quickly. But has since been stuck in transit an on a truck for delivery 3 times now and also says to be delivered before the end of day on 12/9 then 12/10. Still no package but the web says today and basically dont call us. I call at 11pm on 12/10 and a very rude guy named "juan" answered and asked for my tracking number an hung up. I called back and now they are closed. Very poor service. read more

I'm all for following Covid procedures which is what we were trying to today. My girlfriend and I stood in line, waited our turn so that we didn't exceed their 4 person maximum. Once there was room inside the store for us we entered and proceeded to shop for boxes for the items we needed to ship today. One of the associates told me she could help me and waved me forward. I told her we needed to grab boxes before we could come up. She told us we needed to leave so she could help someone who was ready. I explained we needed to get our boxes and she brushed me off telling me that we were preventing her from helping someone else. We decided to leave since we were so rudely treated. We waited just like everyone else in the store to come in. We won't be back and USPS will get our business next time. You seriously need to teach your people customer service skills. read more

They still suck. Ordered chocolate from Nut.com and my order has been sitting in a delivery truck for 3 days. FedEx says "oh sorry ". Jerks. Contacted Nuts.com and told them if my order is all melted, I'm shipping it back and not paying. FedEx is just as bad or worse then USPS. They suck too. read more

Why has FedEx become so impressively incompetent at delivering packages? The last 4 packages have been delayed and every time I call I get the same reassurance that I'll receive a call to expedite my shipment. I feel bad for the call center, it seems all they are rewarded for are completed satisfaction surveys. The other day, my ButcherBox subscription full of hundreds of $'s worth of meat was delivered to a random neighbor 2 blocks away-- thankfully they were honest ppl and informed me. FedEx, if you are reading this: get your SHIP together. I'd start selling off my stock as I feel this is indicative of a deep rooted failure in organization and leadership. read more

If it were possible to give 0 stars, believe me, that is what I would give! I ordered an item through Walmart. My first info said that it would be delivered on the 11th (By day's end). I actually thought that was too fast, because the package was picked up on the 10th! I got a message saying the 14th. I waited at home, ALL DAY. They didn't deliver. Got a new note, for the 15th. And, once again, NO DELIVERY. Then ditto for the 16th, 17th, and 18th! Then, on the 19th, they said a "Shipping exception" had occurred. Time? About 5:30 PM. I was out in the yard with my dog. NOBODY SHOWED. HOW can the claim exception? They rescheduled for the 21, changed that to the 22nd. Today is the 23rd. STILL NO PACKAGE. Even my lawyer can't get any action! MY CALL: DO NOT USE THIS COMPANY. They couldn't deliver a flea circus on time! read more

Having had numerous deliveries via freight I have to say FedEx needs to get out of the business. They are the worst freight delivery system out there - they tell you the item is on the truck out for delivery and it doesn't show up, and it doesn't show up again and again. If I could give FedEx negative stars I would. When I called the 800 number I could not understand the representative due to the very broken English she spoke. So frustrating read more

I don't know where they get their driver's but they are dangerous, I was driving on Dunnellon road that has a 50 mile per hour speed limit and I was doing over 55 mph and the driver thinks it's ok to tailgate me. I sped up and opened the distance between us and he got right back on my tail, 15 to 20 feet between him and me. I gave him a brake check and sped back up. He gets back on my rear-end tailgating me again, I gave him another brake check, he then tried to pass me in a no passing zone as I was excellerating again. He proceeds to tailgating me again and I could tell he was very agitated so I gave him another brake check. I went to turn into a store and he almost hit me, I got behind him and got the number off the panel truck and called and filed a complaint. We will have to see what happens with the way this driver acts on the road. I realize they are busy but he should not be driving on the roads with an attitude like I'm in his way when I am doing more than the speed limit. I hope they fire this driver before he hurts someone!!!! Truck number 407962 read more

FedEx's Ocala location frequently fails to deliver in time. Delivery status usually remains "In Transit" despite being scammed in at the Ocala location. One package spent 4 days in a trailer, less than 1 hour from my house. When I called to ask if I could pick it up myself, they said I could not because it had not been unloaded yet. Now, yet again, it's 9pm, and my "Next Day" shipment goes from "In Transit" (sitting in Ocala) to "Pending", which means whenever they feel like it. I've been on hold for 17 minutes as of this post, in which time I researched other complaints, found this group of complain, posted my own now, and will probably be another day without my important parts costing me time and money. UPS or USPS Only if you are served by the Ocala, FL FedEx location. read more

I'm tired of my things getting delivered to the wrong houses. My name and house number is posted on my lamp-post in front of the house. Our entire community is the same way. How do you deliver a package with the correct name and address to the wrong house? The wrong house doesn't have the same name or house number that the package has. Slow down, read the labels and do a better job. I'm tired of hunting down, Your Package Has Been Delivered, to the wrong place! read more

All I have to say is don't use FedEx 4 days in a row told me my package would be here still not here!!!! USE UPS

I placed an order for an Apple Watch on June 16 with a delivery date, via FedEx, of June 18. It was coming from Orlando. Today is June 23 and STILL no delivery. The tracking info says "delivery exception" with no pending delivery date. A second order from a live plant company was also sitting in the FedEx center for 5 days. No pending delivery date there, either and now those plants are sure to be dead. I won't be ordering from companies that use FedEx as their preferred delivery service. read more

Whats up with FEDEX? I place a order with Chewy and its going to take 7 to 10 days to get my order. Are you freaking kidding me? I live 2.5 miles from Chewy and FEDEX is right next to Chewy here in Ocala. Chewy wont let me pick up my order. This is crazy. Everyone is blaming COVID19 REALLY? Both companies should be ashamed! I just want my order read more

I paid for 2 day shipping on my previous 2 packages from different retailers and both packages came through the Ocala location. Same story for both packages. It arrives in Ocala and gets put on a truck for delivery. It doesn't arrive. Tracking then says it goes back to the Ocala location and then back on a truck the next morning..... It is the same thing every day for weeks. Today I received notification that they attempted to deliver but nobody was home. The problem with that is that I have been home all day. I have called customer service repeatedly and they do nothing except tell me it will be there the next day and it never is. This place is worthless and I will never use FedEx again. read more