Cocoa FedEx delivery has been extremely frustrating. We scheduled our day around the delivery window they provided. Friday they showed up early, wouldn't leave the package, and left. I called customer service and asked them to please come during the time window they send. Today the email said 1:30-2:30 PM, but the driver showed up at 11:15 AM. I even spoke through my camera saying I was around the corner and would be there in 2 minutes. They still refused to wait and left again. How can customers be expected to be available when FedEx can't follow their own delivery windows? Do yourself a favor use a different company. read more

I have a sign on my door saying leave pack safe at door or call my cell. I was home. No one rang the doorbell, no one called, and a hold was placed on my package by "anonymous" @noreply@fedex.com. No door tag. Super lazy. Had to call the support line and nothing got resolved read more

Just POOR service! The promised to make a delivery and I waited around all day, they never showed up. The web site showed the driver was nearby but I guess he wasn't. They kept moving the delivery time until the day ran out. Now, they moved the delivery to the next day. Nothing the web site said made sense. I don't think the delivery service could be much worse. read more

My frozen food was supposed to be delivered between 11 and three today. I called and nobody can tell me where my shipment is last place. It was seen was in Coco so I'm about to lose $150 worth of food because they don't know what the hell they're doing. They said it must not be labeled when the package says perishable frozen food please expedite delivery obviously they can't read. read more

07/05/25 at 11:30 a.m we were horribly treated at this location by a woman named Katherine. We came to grab our package but Katherine told us no we were not allowed to get it, which we understood. She proceeded to have a terrible attitude and said she turned down 50 other people today that wanted their packages. I then asked why she had an attitude, Katherine then followed us out of the building and flipped us off as we drove away. I was able to catch a photo of her doing this. We will be contacting corporate. I pray no one else has to deal with Katherine. read more

FedEx Ship Center - Shipping Centers Near Me - Cocoa, Florida

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delivery instructions not followed by driver, resulting is stolen package!!! this is not the first time i've had delivery problems with fedex read more

I would give 0 stars in possible! Their delivery drivers are just plain lazy. My tracking info said 12:10-2:10 for delivery. At 9:44 the driver stuck a door tag on my gate and drove off. Didn't even bother to knock on my door for a package that had to be signed for. Everytime I called I would just get the run around or hung up on. I called the shipper and they put in a request for it to be held at the facility. That shouldn't be the case. I should have to go pick it up and now wonder where my package is. Their customer serves is 0. They wouldn't know their ass from a whole in the wall. Do better FedEx because this is just ridiculous read more

Amanda at this location is amazing! Our business has a FedEx account and since we work remote they keep our packages on hold. Amanda always remembers me and makes things easy and quick for me when I pick up packages for work. She is always super helpful and is nice to everyone that comes in. This location is lucky to have her! read more

I cannot begin to express how amazing Sarah and Jonah were today. My children both have birthdays this weekend and I ordered a very special present for each of them that was to be delivered to my home and needed a signature. After realizing that I missed the delivery at frantically drove to the office on 520 in Cocoa not realizing that they had already closed 30 minutes prior. When I pulled up Sarah was off the clock and headed home however she stopped to check on me to make sure that I was okay. I told her about needing the packages for my kids birthday she parked her car and went back into the facility and her and Jonah searched for my package so that my kids could have their birthday presents on time. They really went above and beyond and I cannot express in words my gratitude for the two of them read more

Just awful. So many delivery issues, wouldn't know where to start. The ETA on their tracking is almost never accurate. They old junk trucks leak oil. Also, be careful when using Google Nav because when you enter 2205 West Highway 520, Cocoa, it take you to 2205 FL-520Cocoa, FL, which is in the middle of nowhere. read more

FedEx never delivers my packages and instead lies and says they tried to or says there is an incorrect address. This is ridiculous and this company should not be in business. read more

I have a broken 65 inch tv that arrived broken. I tried to get it shipped back but FedEx said they can't print a label Their driver told me that they can print out a label. But they refused to do so. Now I know a big company like this is , that they could print out a label to give to their driver Now I don't have a tv don't have the money to buy another tv, and I am a disabled senior citizen and that's all that I have to do. Watch tv. I called them and all they can say is I am sorry and I asked to speak to a manager and they said , they aren't allowed to call the manager. What a company!!!!!! read more

Terrible service ! Terrible workers here ! The so called manager Kristie Garrett is the most unprofessional and rude person you'll meet ! After having such a terrible service she has the audacity to try and attack me with blasphemy ! The own manager ! Wow Stay away from this location and save your time from dealing with these bunch of uneducated people ! read more

Deliver packages when you say you will. Don't lie about saying you made an attempt when you didn't. Don't make it so hard to redirect packages read more

Package was out for delivery at 9:08, deliver window was 9:40-10:40, tracked Saronda, my delivery driver, I was next stop and driver proceeded to pass my house and now time changed to "before 1:30". FedEx is absolutely the worst delivery service. Never on time and customer service is just as useless, taking calls from another country and there's not even a dedicated stateside call center. I wish there was a local number to call and complain. Every number for FedEx is the 800 number. Worthless company with even more worthless and incompetent humans. read more

This location is TERRIBLE!! The driver who was supposed to deliver my package was UNTRUTHFUL and failed to knock or ring the door bell. In that, the driver stated they made an attempted and they LIED! This package was a gift for someone who I was traveling to see! I paid over $100 to rearrange my flight due to this drivers laziness! If you can avoid them, please do! read more

They cannot even print out a pre-paid shipping label to tape onto a pre-packaged box, employee says they are not equipped with a email to receive the document to print. That is ludicrous how can a shipping company of this magnitude have such an issue with something common like this. Avoid this location if you are trying to ship anything. read more

FedEx Ship Center - Location - Shipping Centers Near Me - Cocoa, Florida

Fedex is bad around here. After waiting all day long for package to arrive got notification from fedex at 5PM that delivery was attempted at 4:33PM but nobody was at location to accept it.I was there all day long until 9PM . It is store with glass front and open doors. I couldn't miss them. Same problems in my previous location in Orlando and not much better in NYC neither. Bad company.No English speaking drivers,drivers with criminally looking faces,nasty drivers,Probably cheap labor. UPS is much better company.Different class. read more

Some FedEx drivers are so lazy! Twice already I got a message stating that my package was left in the patio/carport, but no package was found. Today, I had a delivery and checked my front door patio. Nothing again! I walked to the mailbox and found my FedEx package sitting in the middle of the driveway by the road. Last time, my FedEx package was thrown in the bushes by the road. read more

Simple, but pricey! I know they're to make a profit, but no need to price gouge! Support USPS instead.

This location is not too far from where I live. So for me its convenient. The parking area for customers, and the inside lobby is pretty small. There was one guy at the counter...But I was able to get in, ship my package, and leave. read more

The location is nice and neat which is a plus at all times! The worker there (don't remember his name sadly) he was nothing but lovely!!!! Will definitely be coming back to this FedEx location to ship any items I sell! read more