My package is now 6 days late because you have an incompetent driver. I ordered brakes from Walmart that I need desperately and for 6 days the tracking says it can not find my address. There is literally one road and 4 houses on it how hard would it be to find my house. Tell your drivers to look at mail boxes and stop following Google. Do your damn job. This is the crapiest delivery service ever. I've ordered from UPS, Amazon, Pet Smart, Chewys and many more, they don't seem to have a problem finding my house. 3 days calling your customer service line and on Monday I gave a different address to drop it off at and not to my surprise Tuesday at 9:53pm my new update driver still can't find recipient hmm imagine that nothing has been done. It had been stuck in your facility for 6 days and all your customer service can say is we see that they can't find the posted address, we'll thanks Geniuses. I can't even get a refund because your incompetent driver has it stuck in bowling Green. My vehicle is still down and my $100 part in with an idiot. Is Fed ex going to compensate me for this? Freakin China has better shipping and delivery time that you all. Since you people hire drivers made to look or listen to Google I've managed to get google to fix the peg on Maps so now your driver can change his diaper put his crayons away and go follow the little lady on his phone. read more

Package has said out for delivery for multiple days. Not great driver, but the office itself was very nice.

Deliver packages to the right address!! And quit being so scared of dogs! Our Friday delivery guy is completely incompetent!!

I felt the need to give this site a 5 star review for a couple reasons... The staff are great is my biggest reason. They go out of their way to help people and are super helpful when issues arise. Another reason I felt compelled to write this is.. When looking for their address I saw they had a 1 star reviews. So I took a moment and read them. 1 was for a package delivery and was about a bad driver (not really sure how that applies to this site) and the other is from a disgruntled former employee. I don't know anything about those 2 things... I am reviewing what this review is attached to... The FedEx Ship Center, and it provides great service. One more quick thing... There are 2 "groups" in FedEx, FedEx Ground and FedEx. This center is part of the FedEx group. Ground is up the road further and is the one that looks like a giant semi truck port. read more

I *think* this would be the correct location for review. This is a review of FedEx package delivery service to my home. I know that the office is in Bowling Green. They recently turned my route over to someone new and apparently didn't tell him how to determine where to place packages when making deliveries. He's dumped packages in our front yard and on the front porch, damaging merchandise in one instance by throwing heavy boxes on top of one another. After repeatedly calling cx service to tell them to have driver deliver to our carport he delivered today to the end if the carport, not by the door. It appears they've either hired someone who's lazy or lacks the sense required to make deliveries. I wouldn't call it common sense because it may not be common, but it's required for efficient delivery service. read more