I learned quickly after moving into the area that finding available storage is quite difficult. It…read morewas even more difficult if you are in search of a clean, quality facility. On a whim, I visited Acorn Storage. I was greeted by Paige, the Facility Manager and explained my situation. She was incredibly hospitable and professional. I was fortunate enough to get an open space and she did an outstanding job of setting-up my account and ensuring I was properly acclimated with my unit and the facility. Since obtaining my unit, I have visited the facility on multiple occasions to access my items in storage and each time, I leave happy, knowing that I found this great place. If you are looking for clean and secure storage in Bowling Green, I would absolutely recommend that you call or visit Acorn Storage first!

I had to rush and get a unit at the last minute since I was moving out of town. I was currently at…read moremy new location and called every storage facility I googled. They either wouldn't be open on my trip back or were full. This was the only place that I called that had availability. I'm sure that was due to the displaced because of the tornadoes we had. First while signing up for my unit a customer came in shortly after her husband arrived there and could not get in the gate. She asked the manager on duty if her husband being in there and not punching out to leave had to do with her not being able to access it and the manager said no. Then once she let the customer in I ask if there was a problem with the gates seeing as I'll be moving my belongings in after their business hours. She joked and assured me the other customer just simply didn't know her gate code and that someone previously punching in (without punching out) wouldn't matter. SPOILER ALERT... It Does!!! I drove my uhaul in with my movers and 5 minutes later the rest of my friends showed up to help and wouldn't you know it the code didn't work. I had to walk all the way up front to punch the code out to allow them to enter. The very next day (Sunday) I'm moving items by myself and on my THIRD trip the storage unit door gets stuck on me. I called the very manager (Monday) told her I had 1 more load to drop off before getting back on the road. And wondering if the door could get fixed. She asked me to show her it being stuck. I came up did just that and she offered me an empty unit for FREE for my inconvenience. I was very appreciative. I didn't sign a lease or anything. And assured her I'd be back to grab that stuff out of the borrowed unit in April. I only have 1 weekend off a month and I wanted to ensure it wouldn't be a problem for potential renters. She promised me it was not. And reiterated how sorry she was for my inconvenience and she knows I had to be back on the road ASAP. Did I mention that I had to leave my spare key with her to the lock on my ACTUAL unit I rented with 90% of my belongings in there so they could fix the door since it couldn't be fixed that day. I was perfectly fine with that. Cameras everywhere, seemed upstanding. Honoring me by allowing me to store a few items I couldn't fit my my tiny suv and all. HOWEVER two weeks later and I'm receiving an invoice for the unit I was supposed to be loaned for FREE for my inconvenience. I received it 12 minutes before they actually closed on Saturday. So when I woke up and checked my email before work I can't even call and talk to anyone. Also I haven't gotten even a courtesy call or email on the timeline of the repair for the unit I actually rented. But they made sure to bill me for a unit I was told I was given for free for that inconvenience. And reminded me if I don't pay I can't get inside to access anything. This place or rather at least this manager is a crook. No wonder on the 2nd visit while getting the unit for my inconvenience there was some man there apparently cursing her out. She stated how she was happy I showed up because her customers that day were all rude and nasty and the current one kept yelling at her. And when he left she talked about him as well. That was my second red flag with this place! I can't do a thing about it 3 states away currently but the very moment I can get back there and get my belongings out I will be happy to be rid of them. Because now I don't feel comfortable at all with them having full on access to ALL of my items. If they will go back on their word who knows what else they'll capable of doing. Attached is a picture of the items I had to unload that couldn't fit in my car for the trip. She "loaned" me one of their smallest units. I barely used up a corner in it. I feel I should also state that the unit I signed for had more room left in it. So much room that I could've fit a sofa and tons more boxes and things but I couldn't because the door got stuck!

I'm honestly baffled by negative reviews here. I have used The Firemen Moving Company for multiple…read morelocal moves. Their professionalism, care, and demeanor are always top-notch -- nothing is ever too much trouble for these guys. In 2021, after devastating tornados came through Bowling Green, they moved me from my then-uninhabitable home to a one-bedroom apartment (up a not easy to navigate flight of stairs on a terribly cold night) and made me feel as if it was all in a day's work. Today they moved me again - back to a home on Magnolia Street. Huge value for money from the movers as well as their amazingly efficient packers, whose service I also happily used this time. Worth every penny from these professionals. I always recommend Firemen Moving for a positive experience.

Broke things tried to hide it from us at first but we found the piece in the trash can. Ridiculous…read morerates for the low care of our items .

Allison and Tammy were very good to me. Stored here for about 3 months and I was always able to…read morehave access to my items; and I always knew my items were safe here. Allison is extremely professional and takes her job very seriously. Your items will be safe if you store here. Thank you so much StorPlace, Allison, and Tammy.

Alison was the best and so super helpful! Everyone there was so nice and the storage space…read moresuggested was a great fit for what I needed to store.

I was disappointed in how slow & inexperienced the 2 young movers were. My job was estimated for…read more3hrs. They arrived at 8:09am. And didn't finish my 2brm 1 level home that only had, 1 couch, 1 loveseat, 1 wall mirror, 1 wall picture, 1 headboard with the bedframe, & 40-50 small-medium sized boxes until 2:45pm!!!! Their Manger arrived at 11:30am to take down the 2 beds for them. They didn't want to touch my treadmill unless it was disassembled. So I ened up calling another more professional & expernced moving company who disassembled the treadmill for them. The manager complained & told 2 young guys NOT to take the disassembled Treadmill upstairs at my new home. He told them to just leave it in the kitchen. The 2 young men let me know what he said. The manager came to the new location after they all had lunch to bring a 3rd helper for them to unload faster. What didn't know was the other more professional moving company was coming to the house to reassemble the treadmill for them. So he showed the young men how to properly lift a 220lb treadmill which was already dismantled & helped them carry it upstairs for me. I regretted not going with the more professionally experienced company. Because i would have save $400 for more experienced movers who could have been done in 4-5hrs vs, instead of the 2 young men who had only been working for 2 Men & a Truck for 1 month! Yesterday's move with 2 Men & a Truck was my worst & most expensive same city moving experience ever!!

Extending my highest assurance of endorsement. I've moved…read moreso many over my military career that I've developed a great eye for talent. The day I met John the trust I felt was instant. I liked that he asked me what I needed, took a walk with me, and gave a pragmatic assessment. I literally had a ton of weight lifting equipment, two home offices, four bedrooms, shop equipment, two living rooms, sports equipment, and the usual accumulation of things families stuff into their homes after years of being in one place. Guess what. Brandon, Reece, Edwin and Chris accomplished this cumbersome move in the heat in less than 6 hours. Not a mark on the walls. Not a ding in box. Error free work knocked out with great attitudes and a great deal of sweat. These guys moved faster than UPS delivery during Christmas. We had a five hundred pound antique chopping block that Wifey wanted to move to a couple different places before she was content. They did it without delay. Just wonderful. John dropped in to confirm excellence and was not surprised to see that these four were way ahead of schedule. A fair price and money well spent for the peace of mind I sensed from the get go. Well done Lads. Well done!!

From the owner: Our 30 years of moving experience is focused on saving you time and money. Move with confidence…read moreknowing that we are fully licensed and insured and offer pricing with no hidden fees, and never consolidate moves. Even in the same town, no two moving jobs are alike. We customize each move taking note of any special needs in our on-site, free estimates. We have successfully completed over 1,500 long-distance and interstate relocations, and continue to grow and bring confidence, professionalism, and security to your next move. We provide services for residential customers, businesses, local moves, long distance moves, packing, and more. Fireman owned and operated.

Service was to unload U-Haul into a storage unit. The team…read morewas on time and polite. Minimum was 2 hours work. It was only an hour job. So that lost some value. I did step away for a few minutes and had to go into the unit and rearrange boxes. I tried to let the team know you stack neatly and be organized. You cannot just take stuff off the truck and then put it anywhere. Sealed boxes on bottom and stack neatly. One of the team members got snarky with me when I said that is not how you do things. The other team member (shorter of the two) came back into the unit and helped me straighten out the mess. 3 stars due to one team member getting smart with me when I called him out.

Movers were an hour late. They just threw my stuff in the U-HAUL with no organized effort. I paid…read morefor 2 hours and got poor quality of work. They even had the audacity to leave their burger king drinks and trash on the patio table out front.

Do not use this service! This is the Third appointment they did not show up for... At least they…read morecalled for the first two "reschedulings." they promised to make it right: but did not arrive at scheduled day/time and are not returning calls. Totally unprofessional despite the M'ams!

Do not hire this company! They took my deposit and did not show up for the move. They kept giving…read moreexcuses about why they were late, and then stopped answering our calls and texts.

Avoid at all cost…read more Choosing this company was one of the biggest mistakes of my life. They promised professional movers and "insurance" if anything was damaged. What showed up on my doorstep (several hours late) was a scary moving crew. The lead guy showed up 4 hours late. I called the company more than 10 times during the waiting, and they "could not find him") This was the guy in charge of the whole move, directing the other movers. He showed up with a black eye, and he brought his baby and wife with him. The moment he arrived, he started trying to negotiate with me to finish the move on another day. (WHAT THE WHAT?) The crew was totally unprepared and talked about not having proper wrapping and packing supplies RIGHT IN FRONT OF ME. I paid over $25K for my move, and many of my things were badly damaged. Treated like garbage. I was assured that anything damaged would be fixed or paid for. And 10 weeks after my move, there has been zero resolution for any of my damaged and missing items. I have reached out to the company multiple times, and they have not followed through on a single thing they promised. My stuff is damaged, and my anger is boiling. Do not use this company. You will regret it.

Lost and broken furniture! They did send H&H service from Roanoke. He came and looked around and…read moretook a bench to repair at the shop and said when he brought it back he would repair the other furniture! He never came back and still hasn't brought my bench back.! I purchased a policy to cover $30000 for damages. I wrote Armstrong in Nashville and called and messaged for the claim person to contact me. No response! I will have to sue which I really hate to do but What to do? I did pay $13000 for service What would you do? I am Gaylecherry39@icloud.com O star rating