I usually come here to print at the self serve laser printers. The card reader/tablet wasn't working on the one available so they had to reboot the whole thing, wasting over 5 minutes. By the time I finished printing the store had to close so I couldn't even use the paper cutter to cut my flyers. Don't waste your time here-- go to Scrapper's Edge or Staples or somewhere else. read more

Krystal went above and beyond! She saw my order was not readable and contacted me to fix the problem! She even cut out my order!!! Super nice and would love to do business with her again!!!! read more

I am choosing to leave a review for two reasons. I wanted to leave an INCREDIBLE positive review for Monte, a wonderful guy with great customer service who worked with me and helped me thourougly with my first visit so he gets five stars. This was June 7th at 5:30 pm On the other hand.. I ordered 22 prints online to sell at this event. I sent them in the morning and picked them at around 3:00pm Half of the prints had a machine malfunction spot on them so they needed to be reprinte. All was good and they told me they would reprint them. Went back an hour later to go pick them up, and I compared them to my old prints and they were different in quality. Went back again, apologized profusely to inconvenience them. Don't know this man's name but he was very very irritated with me, and made this whole enocunter extremely uncomfortable for me. I payed for my prints and did everything right to ensure no mistakes were made on my end. Even his co workers looked wary of this encounter. Honestly, I will try my best not to print with this branch again, even with the saving grace of Monte. Don't want to be a karen but this encounter made me have to say something. read more

I went into the store with a tornado attitude and a scattered mind storming up to Monte cursing about a hair dryer I needed to return... and that was just one of three other shipments I needed to make. He remained calm while I scrambled to find a packing slip, email a packing slip, and made a few phone calls to confirm addresses and requests. He remained polite and helpful the entire visit and I even left in a nice mood. Thank for the great customer service Monte! read more

Fedex Office Print & Ship Center - The store in Eureka. - Printing Services Near Me - Eureka, California

I have spent many years using the service of Kinkos in Eureka California. I have always been treat with the upmost respect, that was until they got a new manager. Everyone, but the new manger is helpful and friendly. I wish Kinkos would teach the new manager how to be professional and curious to customers. Thank you, Belinda read more

It's a FedEx Kinko's shop, it serves its purpose. The service is friendly and have been relatively knowledgeable in all my dealings. I ship boxes occasionally from this location and have never had an issue, always delivered where I needed them to get to on time. Made copies a few times and never any issues. Pretty easy access, though parking can be a little tricky when busy and traffic is heavy. I usually try to avoid those times, when first opening and at the daily final pickup. Otherwise it's always been an easy, uneventful, painless experience. Like I first said, it's a FedEx Kinko's shop and it's serves its purpose. Guess there might be some better, and feel pretty sure there are worse. 3 Stars - serves it's purpose 00496 read more

Fedex Office in Eureka went above and beyond to make sure I had my ESPN GameDay signs for the BIG game! They were terrific in helping me from the first phone call I made to the in person walk in for questions and answers. Polite, professional and went above and beyond to get the job done. Thank you John and crew! read more

Employees are friends lay and super helpful. I've come here a few times to send back online returns and they take care of printing the shipping label and invoice. Super quick and easy! Hasn't been super busy either when I go in so I'm never waiting in a long line. read more

Its been a whirlwind of a trip up to Humboldt County - Eureka for me. It was unexpected and last minute. Momma is very sick :( , so while living in the hospital for over a week, I had to get a lot of paper work signed scanned faxed to and from my work in San Diego. I came to use this facilites services alot this past week. Everytime I walked in , the store was clean and nothing but awesome customer service came from the employees that helped me out. I could go in extremely tired super frazzled and on the verge of tears and they just made things easy peasy for me! To where I got in , logged online got my paperwork done and faxed and out the door within 10minutes. It is a little pricey to use their online services and to fax things. $2.49 for the 1st page of a fax and $1.54 every page after that. But it is what had to be done and with the quickness. I will definitely go here for all my needs, I actually have to go back there in a few minutes to get more HR paper work sent in by the end of the day today ! read more

This store is not familiar with FedEX guidelines for shipping computers and batteries. After following instructions from Apple Computer and arriving with a FedEx label, I was told that Apple computer did not know shipping regs!! Further I needed a label that might come from Verizon?? And basically I learned the clerk didn't care much. After hours on the phone with Fed EX dangerous cargo division, I learned that the shipment should have been accepted as packaged. The agent said she would be happy to talk to the store. When I called back to the store, the manger insisted his understanding was correct even though the FedEX headquarters said otherwise. Total lack of customer service or willingness to learn. I finally dropped it off at the Short St office without difficulty. A simple apology would have sufficed. read more

I had a great experience at this store. Josiah made it easy and his customer service skills were superb. Super friendly person and will come back to this store if I ever need anything else. They had everything I needed. read more

BEWARE: It's important to remember that these crooks will take your money and leave you high and dry. We shipped with them per the recommendation of a business. We were told to insure our package for $1000. When it arrived in pieces (after being packed by the Eureka Fed Ex store. We were told that because the recipient did not save the box we are out the money we spent on insurance and now have a broken piece of $1000 art glass worth nothing Now. This company is crooked as hell and ripping off the public. PLEASE DO NOT DO BUSINESS WITH THEM, THEY ARE THIEVES. read more

45 minutes to print 8 pages. Real nice. Slow internet, staff had no excel experience. Will opt to print elsewhere

I use this fedex a lot to ship things and also do hold for pickup here; I'm in here nearly once a week. I've had nothing but friendly service. Even when the staff seems overwhelmed, they remain positive and professional. read more

Thank you TJ for all the help. I have never been disappointed here, always helpful and professional. It seems like there is nothing they can't do. I have come here for printing, faxing, emails and overnight mail and have always had an excellent experience. Keep up the good work. read more

The guy gave me the bait-and-switch when I was there. Smooth me over as he packed up my package told me it was going to be 20 and then when he was ringing me up it came to $31 and some change. He didn't tell me he was going to charge me for the Box as I was telling him about the post office charging me for a box and tape and that's why I was in his place. It was nice there was no line butt I hate getting lied to especially in my face. Don't BS customers read more

this is the worst fedex store period. I ask for 1 receipt on shipping my laptop back to my company and I didn't think about it until additional charge showed up in my bank account. I try to call them but the lady there was no help, i mean, i told her i had the tracking number, shipment number but she would not help. I will call the Fedex HQ to complain and just call my bank to stop payment. read more

Every time I have been in her has been when I was in a rush and really flustered and every staff member has been so patient with me and kind to me. They are always so helpful and advise me of how to spend the least. I appreciate their attitude despite my bad one. read more

I was just at this location to print funeral programs for my cousin. The worker who helped me was named John and he was super helpful. I recommend this location over Staples any day read more

I came here to mail out a few letters, and a dvd. They took a few minutes to even acknowledge my presence, because they were talking about their personal lives. When they eventually came over to help me, the service was terrible. One package I needed to send was a letter with a dvd. The employee made the package up, and used an excessive amount of packing materials that I wasn't aware I would be charged a flat rate for. Inside the box she loaded a mass amount of small bubble wrap, large bubble wrap, balls of paper galore. She treated this letter and dvd as if it were a Faberge egg. For some items, that may be necessary, but when it costs me 25 dollars to ONLY package this dvd letter combo, things are way excessive for this tiny package. She then made me drive to ANOTHER fed-ex location to send the package.. which cost an additional 25 dollars, plus gas. The service here is ridiculous and way overpriced. This employee intentionally tried to charge me for as much as she could without asking me how I wanted it packaged, or telling me the pricing until all was said and done. I will never come to this place to send another package again. The service was terrible, and they will absolutely rip you off period. Don't come here unless you want to leave paying 60 bucks to send a card to be delivered in the same state. read more