The manager Jim Oliver is rude to customers and employees for no reason. I know of two separate…read moreoccasions where he got in his employees face. Once because they were wearing earbuds (he got called "boy" by the manager) and another where the guy showed up 5 minutes late for night shift. My cousin said that he follows her around the store every single time she comes in because he thinks she is going to steal something. This makes no since and it seems like nobody cares because he's the manager.

Best produce department around and bakery is great too!!! They have made some great changes and it…read moreshows!

Re-reviewing. So much has been done in the customer service department. I like shopping here now…read moreand rarely shop elsewhere.

I didn't know Washington, GA was on the map until I moved to a senior community here. I was thrown…read moreinto a culture shock in more ways than one. So to make the best of a bad situation, I began to take a tour on my own. Second place I stopped was BI-LO. . .BIG mistake. Prices unbelievably HI! Where did they come up with the name BI-LO? More like Bi-Hi! Their sales are not sales. . .and in such a small town? And I agree with the review made by another consumer--Poor, absolutely POOR attitudes of its cashiers AND in the Deli section. Bad attitudes and high prices don't necessarily encourage a return visit for me. My adjustment to this?. . .travel an hour away to stores that enforce great C.S. and really do have low prices and great sales. I deduced that overall there is no competition so the "majority" rules.

I've been using Walmart's pickup service for several years. Aside from some recent issues since…read morethey moved the pickup from one end of the store to the other, I've been very pleased. This morning the gentleman who brought out my order was especially thoughtful, upbeat, and pleasant. Quon handed me my bread separately, so it wouldn't get smashed and was so positive. He was definitely a bright spot on a VERY cold morning.

This is the cleanest and most stocked Walmart that we have been in since moving to Georgia…read more Employees were working and not just socializing. The bakery is small but produce is large and fresh! Self check had employees lives that instantly come vet he. There is a problem. We will drive the 39 miles to come here again

this review is simply about proper customer service and respect..checked myself out in the self…read moreserve lane only had 3 items use this method most of my visits, I definitely know the process. for some reason after the transaction went thru the screen displayed to hold on help was on the way..I wanted my receipt so I waited as this was middle of the afternoon there was no crowd. I waited a more than appropriate time. The front assistant that manages the self serve was busy talking with a sister and finally loved her way over and popped off with a FALSE and RUDE comment that I didn't need to be moving my items around. First I didn't move anything only 3 items in one bag that was clearly on the scale or the transaction wouldn't have gone thru. Even if she thought I had moved the bag it's her place to assist not critique. too lazy to do job would rather talk. this store is the WORST

This store manager should be ashamed of the condition of the electric carts at this location. The…read morebatteries need to be replaced in all of the carts. You can't even go through the store without them stopping. Friends and family have complained about them and nothing has been done. The arms on the carts are falling off and the carts are in terrible condition. This is a huge store and it is rediculous that disabled individuals aren't able to shop there in comfort.

Store is about a three out of five on cleanliness, service. This is the closest store without…read morehaving to go 40 minutes. The customer service is so so. The employees are about half being professional, the other half not so much. The produce isn't always good. They do have most things in stock. Today I had one employee who has a resting witch face, she was sweeping out the grocery cart area, who makes you feel like you are inconveniencing her. She had a grocery cart in the way, which I had to move myself, then leaving she is still sweeping in the area I had to wait to go around her.I have encountered this person before and have always tried to be nice. she must just not like me, but I have worked customer service and you always are supposed to make the customer feel welcome. Well she always puts me in a bad mood. She is one of a couple that can ruin your day, but you do have plenty of employees that do a great job. So I only go here if I don't feel like driving further.

Complete garbage! If you like poor service and having to check the expiration date on everything…read moreyou pick up, this place is for you. I have come home multiple times from this store just to find out that some of the items that I purchased were expired. It would be nice to see any other options in this town. Publix maybe? After multiple poor experiences here, I try to do all of my grocery shopping out of town.

Exceptional Service & True Southern Hospitality!!!…read more I am writing to share how absolutely incredible my recent experiences have been at this Publix. I have been visiting various locations throughout the years, but this particular store is hands down the best I have ever been to. The stock is consistently impressive, but what truly sets this location apart is its exceptional team. A Prompt & Professional Start with Paul Ahead of the busy 4th of July weekend, I filled out an online form to check on a specific item's availability. I was blown away by how promptly Paul called me back. He was incredibly professional, polite, and provided true Southern hospitality right over the phone. I was calling about fresh oysters. An Unforgettable Deli Experience with Desmond On July 3rd around 4:00 PM, I visited the deli counter specifically to try Publix's famous fried chicken for the very first time. I admitted this to Desmond with a mix of excitement and slight embarrassment. His face completely lit up, and he warmly exclaimed, "Really?!" He made me feel instantly welcome and took the time to enthusiastically explain all my options, including the family meals. The entire deli display looked impeccably fresh and delicious. I ultimately went with just the chicken though I deeply regret not getting the full meal, because when I got home and took a bite, it was flawlessly crispy and delicious! Desmond's extraordinary professionalism and warmth made a massive grocery store feel like a cozy, family run neighborhood institution. Publix is incredibly lucky to have such an exceptional talent on their team. Fantastic Leadership from Trey I later called the store to share this positive feedback and spoke with Trey. He was so down to earth and genuinely kind. It is abundantly clear that he is a fantastic leader. Despite it being an incredibly hectic holiday weekend, the entire team looked genuinely happy, enthusiastic, and maintained a wonderful attitude throughout the rush. Flawless Customer Experience To top it all off, I returned on Sunday, July 5th, to return a hat that unfortunately didn't fit that I purchased earlier in the week. The Customer Experience team was incredibly sweet when I called ahead, and just as wonderful in person. The return process was swift, seamless, and I was easily able to make another purchase before leaving. I truly recognize great talent and exceptional customer service when I see it, and this team knocks it out of the park. I cannot wait to return. Thank you so much, Publix!

I have never been treated so rudely in my life. And multiple times too…read more I called the bakery to have this Publix make my wedding cake. I live in Canton, Georgia, but we decided to get married at a fancy AirBnB on Lake Oconee in Eatonton, Georgia. We were going to cater (apps, food, cake, flowers) the entire wedding through Publix. The key word here was "were." I went to my local Canton Publix and got their specialty cake brochure and talked to the bakery about options. My Canton Publix was fantastic and excited, saying they could pretty much make whatever my heart desired. We told them that we love one of their already-discovered creation under their Decadent Dessert menu called the Strawberry Limonada cake. It came in an 8 inch and we were hoping they could do a 10 inch and and 8 inch and stack them. The Canton Publix said absolutely. When we called the Eatonton Publix, we were not treated with such grace and excitement. They acted like I was a nuisance to call and made me feel guilty to even ask for them to bake me a cake. I am pretty sure I was about to drop a lot of money at this Publix so you can imagine my disappointment. They first told me they could only do the Strawberry Limonada cake in an 8 inch and that we could only order from the specialty cakes brochure. OK, that is fine. I understand their limitations. I called back the next day with an order that fit within their brochure parameters...white cake with raspberry filling. They then told me they cannot do the following things: - Stack cakes. - Make any cake other than an 8 inch or sheet cake. - Make a cake with any filling...period. They also told me all this with a sense of yelling and angst. And they cannot even fulfill one specialty cake that their brochure says they can do. So we called corporate and told them about our experience and decided to remove our complete catering order. They did not deserve our business or money. Instead of rating this Publix as a one star, I opted for a two star because we still got just my bouquet and a veggie tray from them and they worked out great. If you read other reviews on this Publix, you will read similar stories about the personnel in the bakery. It sounds like it is time for a change in that department. I urge you to not use this Publix if planning a wedding. They will take your happy and excited mood and turn it sour.

Late night and the store was still open. Busy with restocking blocking some areas but otherwise,…read moreclean and bright and tidy. I was able to find the couple of things I wanted, pay for it at the self-checkout (which surprisingly worked without needing assistance) and then use the (clean) men's room. This Walmart tolerates overnight parking in their lot and so I parked amongst a couple of other RVers in the area by the gas station, locked up and had a relatively peaceful night. [Review 1106 of 2024 - 763 in Georgia - 22133 overall]

I accidentally gave Yasmin a 1 star review in store and I wanted to change that here! she was…read moreabsolutly amazing! she was so funny and very real! she was also very helpful! thank you Yasmin!!!! I'm sorry i accidentally gave you a 1 star! I meant to give 5 stars!!

Such a cute little grocery store that sells organic, local, and natural items! Was in town for a…read moreconference and we needed since items when we stumbled upon this location. The workers were extremely helpful and kind! To add, the are is also extremely beautiful and serene

The staff was super friendly, but the store has a pretty limited selection. Nice local and organic…read moreoptions--just not a place for a full grocery run.

This Aldis was clean & well stocked. Good variety, clearly…read moremarked. My wife was in & out in record time!

I like this store. It's very clean. The Grovetown one is my preference over the one on bobby jones.read more