THIS CENTER IS TERRIBLE. The drivers are idiots that cannot follow simple instructions. I shipped food from NY - paid the ridiculous overnight shipping fees, gave very specific instructions that no signature was required and the package should be left at the door. I also explained that the food might spoil if not delivered overnight.
The day of the shipping comes and the driver did not leave it at the door, nor did he knock on the door (recipients were home). I was checking tracking and noticed this, so I immediately called fedex. They told me the driver refused to go back and it would be delivered the next day. They also told me they would store the package in a refrigerator so it wouldn't spoil. They gave me specific instructions to have the recipients leave a note on the door saying its ok to leave the package at the door.
The next day the again the driver refused to leave the package. I called once again immediately. The person this time around said they will not leave at the door and the package was never stored in a refrigerator because they don't have one to store it in! The recipient had to go pick up the package after it spoiled because the driver couldn't follow the simple instructions to leave the box at the door.
Its not worth it to use overpriced fedex, especially this location where they don't care at all. read more