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    3 years ago

    No one answers the phone here, and apparently they ignore their messages. Impossible to get ahold of your doctor. Ridiculous.

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    Aimee Eyvazzadeh, MD, MPH

    Aimee Eyvazzadeh, MD, MPH

    4.8(199 reviews)
    0.1 mi

    We are thankful to Dr Aimee for the rest of our lives. Dr Aimee gave us the gift of our baby. I…read morehave done several diagnostic procedures with her and also transferred an embryo under her care and guidance, she was spot on with her advice and guided us with every step of our transfer. She made a stressful process very very smooth for us . She is very kind, professional, incredibly knowledgeable, very sharp, thorough and has an amazing personality and also has a great sense of humour ! All her staff are also very kind and organised. She was the bright light in our dark infertility battle and gave me hope in my hardest times .She is truly the best in her job. She helped us having a baby and brought so much love and faith to our lives. We truly believe that she is a God sent. We can't thank her enough.

    As a huge fan of palindrome numbers, I figured review #999 should be something out of the norm of…read morerestaurants and boba shops. Something that we struggled with for a while due to age was infertility. We had actually seen several fertility specialists during this long journey, and have gone through 3 rounds of IVF (2 mini's and 1 conventional) as well as an IUI. Although they were all unfortunately unsuccessful, we discovered that not all fertility clinics and doctors are created equal. While we found that many doctors take a very traditional, rigid and cookie cutter approach to treatment. Focusing more on luck through repeated attempts, Dr. Aimee was much more focused and tailored in her regiment. We always felt informed during this process, and confident in Dr. Aimee's recommendations. And unlike other clinics, we were always able to get ahold of Dr. Aimee directly. Instead of communicating with a nurse who would then pass the message along to the doctor if they felt it needed escalation. Along these lines, we were always shocked at how quickly we were usually able to get a response from Dr. Aimee. Sometimes even late at night. We often joked that Dr. Aimee probably doesn't sleep. Our only complaints about going with Dr. Aimee revolved around a few issues: 1) The initial application process to get a consultation with Dr. Aimee was lengthy, difficult, and required a lot of chasing from my wife due to poor follow-up and communication from the office. The individual handling review and processing of new patient applications would often go awol for days on end after sending out limited communication. 2) Billing was oftentimes not very clear and created a need for us to meticulously examine our bills line by line to ensure accuracy. 3) Dr. Aimee does not accept any insurance so 100% of the costs will be out of pocket. In addition, her rates are substantially higher than other clinics. Although we were ultimately unsuccessful with IVF, we were eventually blessed with a miracle baby through natural birth. Despite this, we would not hesitate to recommend Dr. Aimee to anyone looking for fertility care.

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    Aimee Eyvazzadeh, MD, MPH
    Aimee Eyvazzadeh, MD, MPH
    Aimee Eyvazzadeh, MD, MPH

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    Fadel Shammout, MD MBA FACOG

    Fadel Shammout, MD MBA FACOG

    4.6(17 reviews)
    0.0 mi

    I just started seeing Dr. Shammout and immediately felt comfortable, like I had been his patient…read morefor years. He has great bedside manner, gives his full attention, and never rushes the visit. After my longtime doctor retired, I struggled to find a new one and was hesitant about switching to a male doctor -- but choosing Dr. Shammout was the best decision. I would highly recommend him to anyone looking for a caring, attentive doctor.

    I first came to Dr. Shammout two years ago when I was having problems with fibroids. Dr. Shammout…read moreperformed a myomectomy, which solved my issues for about a year and a half, but unfortunately the stubborn fibroids eventually returned. So I asked Dr. Shammout what my options were, and with his advice I decided to proceed with a hysterectomy. I read so many horror stories on hysterectomies that I actually freaked out and postponed the surgery. Through it all, Dr. Shammout never pressured me, he was kind and reassuring, telling me that my concerns were valid, but also putting my mind at ease. I finally got brave enough to do it and had the hysterectomy a week ago. I had a robotic assisted laporoscopic hysterectomy. I can't say enough nice things about Dr. Shammout and his entire care team. They are very responsive and helpful, and he did an amazing job on my surgery. I am feeling great and really have been since day one. I had a little pain and soreness over the first few days, but that is to be expected. Now, a week out, I don't even need Tylenol. The hardest part has actually been forcing myself to rest and recover for a couple weeks because I feel so good. I credit this amazing recovery and easy process to Dr. Shammout's expertise. He's a great surgeon and also very kind and genuine- a rare combination! I highly recommend his office for your OB/GYN needs!

    Emil Eyvazzadeh, MD

    Emil Eyvazzadeh, MD

    4.2(39 reviews)
    0.1 mi

    I definitely would not recommend Dr. Eyvazzadeh. I had gone in for an appointment last May just…read morefor a consultation/office visit. He spent about 10 min talking to me and made me very uncomfortable from the beginning. Afterward, he had decided I needed to do an ultrasound even though I had already done one recently within the last few months, which I did mentioned to him. I had agreed to it at that time and looking back I shouldn't have. He was really rough during the trans-vaginal ultrasound hurt a lot (note I've done over a dozen trans-vaginal ultrasounds in the past and they should not be this painful). Not only that but he also made rude, unnecessary and unprofessional comments during the ultrasound about how much fecal matter there was. In the end, he concluded everything looked fine, which of course it would because I had just done an ultrasound a few months prior. My guess for this extraneous ultrasound is that he wanted to collect more money from me and my insurance. The doctor has been trying to collect money for this procedure and his office has been mailing it to the wrong address for the last 8 months until now that he finally got right mailing address. And they are threatening to send this bill to "collection services" because I haven't paid. I don't understand why they couldn't have called me to settle the bill. Either way, I would definitely not recommend this doctor if you are looking for a kind and caring professional doctor with a good team, this is not the place to go.

    I chose Dr Eyvazzadeh because he was one of the few doctors who delivers at San Ramon Regional. I…read morehad one initial prenatal appointment, at which I decided never to go back. Reasons: -Reviews are spot on; he is extremely old school. Before even doing an exam, he brings you into his office and sits you down at his desk and goes over his little questionnaire that could have easily been done during the exam or online beforehand. -I was under the impression that he was part of the John Muir network (see: https://www.johnmuirhealth.com/fad/doctor/profile/1881702462), in which case I would have been able to see my records online. NOT the case. ALL of his records are paper only. What year is this?? What happens if the office burns down? -When I asked him a question, he abruptly cut me off and said "we're getting to that." Um OK then buddy, on your terms... -Staff was rude. When I asked about online access they seemed utterly confused. They told me to call if I needed something. What?? -I waited quite a while even though my appointment was the first of the day and there was no one else in the waiting room. -Several weeks afterwards I received a bill of almost $300. Yes, my insurance is terrible but it also states that prenatal appointments are "covered." After several calls to them and an appeal to my insurance company I was proven wrong; apparently they coded it as a routine checkup to "determine pregnancy." I'm confused yet again; I already determined my own pregnancy via a home test. This was my first prenatal visit. But no, they duped me and I still owed it. Almost a year later, and I am still beyond angry. Do yourself a favor and go somewhere else. Even if the drive is longer, deliver at John Muir instead.

    Helen Matthews, MD - Helen Matthews, MD is a OB-GYN serving San Ramon, CA

    Helen Matthews, MD

    3.2(69 reviews)
    1.0 mi

    I'm writing this review in 2026 about an experience I had with Dr. Matthews in 2024, because it…read morestill stands out as one of the most stressful parts of my pregnancy. I began seeing Dr. Matthews in October 2023 after learning I was pregnant. From the beginning, I shared that I was also working with midwives and hoped to pursue a home birth if my pregnancy progressed safely. At no point during the early months of my care was I told that she does not co-manage patients with midwives or that this would prevent her from continuing as my OB. On April 5, 2024 -- at 30 weeks pregnant and classified as high-risk -- I received a notice stating she would no longer be able to continue my care because she does not "co-manage" with midwives. This was the first time I was informed of such a policy. I asked for clarification and received no meaningful response beyond confirmation that she would not continue my care. Being dismissed that late in pregnancy, especially as a high-risk patient, created unnecessary stress and made it extremely difficult to secure a new OB. Many providers are unwilling to take on high-risk patients deep into the third trimester. Beyond the sudden termination of care, I did not feel supported in my birth preferences throughout my time as her patient. My concerns were often minimized, and the communication around this decision lacked transparency and compassion. I ultimately filed a complaint with my insurance and pursued additional reporting. Clear policies and honest conversations at the beginning of care matter. No patient should find out at 30 weeks that their provider will no longer treat them for reasons that could have been addressed months earlier. I'm sharing this so other patients can ask direct questions about co-management policies before committing to care.

    Horrible office staff, horrible service, completely unwelcoming, not understanding of sensitive…read moresituations, and the doctors/staffs lack of common sense is astounding. This place should not be in business, and the doctors' licenses should be revoked. Not to mention, they have their patient files visible from the lobby, and was able to see confidential information (PHI/PII exposed) - this is a HIPAA violation. If you decide to come here (against better judgment), make sure to avoid Danielle at the front desk, she provided probably the worst service/experience I've ever witnessed at a medical facility. Goes without saying, it's not just Danielle that was terrible, the "Doctor" Mathews was 20 minutes late to the appointment (which I watched her walk into work late), then she didn't know how to use the EPIC system that shares medical information between medical facilities, and had attitude the entire time. This is not a professional environment; you can get better service in a third-world country. Overall, DON'T GO HERE!!!

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    Helen Matthews, MD - Dr. Helen Matthews, Fellow of the American College of Obstetrics & Gynecology

    Dr. Helen Matthews, Fellow of the American College of Obstetrics & Gynecology

    Helen Matthews, MD
    Helen Matthews, MD

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    Nam Nguyen, M.D

    Nam Nguyen, M.D

    4.7(27 reviews)
    6.9 mi

    After a traumatic first pregnancy and birth, I wanted to find a great OBGYN for my second…read morepregnancy. After some research, I decided on Dr. Nguyen. From my first appointment with him, I felt heard. He listened to every concern and acknowledged my anxiety throughout my pregnancy, always calming my nerves. I had a couple of ER visits due to nausea, and he made sure to call and check on me and baby afterward each time. I had even scheduled my induction for the day he would be on-call because I wanted him to deliver my baby. However, baby decided to arrive on her own five days early, and he wasn't able to deliver her. Nonetheless, thanks to him, I had an amazingly smooth second pregnancy and delivery. I'm done having kids, and I'm sad I won't get to see him often. I wish he had been my OBGYN for my first pregnancy, but I will continue seeing Dr. Nguyen for my other gynecological needs.

    I met Dr. Nguyen during a morning routine of OB rounds at Hoag Newport. He was working per diem as…read morehe is based in Norcal. I had been in antepartum at Hoag for a little over 2 weeks due to a short cervix. He and I discussed my situation and then went about our day as my stay had been uneventful one thus far. Little did we know how the day would transpire. Long story short, my water ended up breaking early that afternoon and Dr. Nguyen delivered my twins via C-section. Although I had only met Dr. Nguyen that morning, he brought such a good calming presence that I was at ease being in his care. He even made it a point to find and let my mom know after the surgery that the babies and I were just fine. We were lucky enough to see him again 11 days post delivery as he stopped by the NICU to check in on us and the boys. That alone is enough to show the type of doctor and let alone person that he is. I could not recommend him enough and am so thankful he was the OB working that day.

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    Nam Nguyen, M.D
    Nam Nguyen, M.D
    Nam Nguyen, M.D - Logo

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    FCPP - obgyn - Updated May 2026

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